Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast oil change

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great and fast as far as parts our car is new and we love it

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and you get in on your appointment time without waiting.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always great

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional staff & customer service.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Tonya Rathbone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your team is very friendly and very helpful. We've bought 2 vehicles from you in the last week and appreciate the help in both places

Report a concern   April 21, 2026 — Rated 10 out of 10 by Shelia Davis Don Franklin Somerset KIA Service
What do you like about our products and services?

Just good people who go out of their way to help

Report a concern   April 21, 2026 — Rated 10 out of 10 by Brenda Harris Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service department is excellent Donovan Smith is very professional and pays attention to the customer and follow us through on their needs.

Stanley is a great salesman and very attentive to the customers needs.

Report a concern   April 21, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The people and their willingness to help.

Report a concern   April 21, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great wonderful people easy to talk to explains everything no question was left unanswered

Report a concern   April 21, 2026 — Rated 10 out of 10 by Carla Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

First time buying a vehicle there my salesman Dale Goins was awesome he walked me through everything and I liked that answered all my questions.

Report a concern   April 21, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service team is professional and courteous. I have always felt like a priority there.

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

no

Report a concern   April 20, 2026 — Rated 9 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   April 20, 2026 — Rated 10 out of 10 by Jackie Westmoreland Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was the number one. He got it down for me, and I thank him

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and good to deal with

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service guys are great to work with and they get what you asked to be done completed and done right.

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 20, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service is great. You have friendly personnel . Easy to schedule appointments.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Bobbie Jo Underwood Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was super friendly, informative, and understanding.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Judith Ball Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service that goes beyond when you buy from them

Report a concern   April 18, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The front desk person was courteous and helpful. The technicians were on time and efficient. I was finished in the time I was quoted when I turned over my car.

Report a concern   April 18, 2026 — Rated 10 out of 10 by Wilma Vaught Don Franklin Somerset KIA Sales
What do you like about our products and services?

It's all good

Report a concern   April 17, 2026 — Rated 10 out of 10 by Andrea Reynolds Don Franklin Somerset KIA Service
What do you like about our products and services?

Love this place. Always friendly and fast!

Report a concern   April 16, 2026 — Rated 10 out of 10 by H.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly and professional service. Staff is quick to serve and make the consumer comfortable.

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service!

Report a concern   April 16, 2026 — Rated 9 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Customer service courteous and explains good.

Report a concern   April 15, 2026 — Rated 10 out of 10 by F.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy, in and out no problem!

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and service time was quick.

Report a concern   April 14, 2026 — Rated 10 out of 10 by E.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Do great work and the staff is very friendly! They do everything in a timely manner


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