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Customer Testimonials
Very friendly job was done super fast great service
Friendly staff, great selection of vehicles and make you feel like a priority and not just a number!
The person who helped me, Brayden Record, was very helpful and knowledge.
Awesome communication & shared trust. I will be back to purchase another vehicle soon.
Fast and easy to get into
Everything
Salesman and selection
Great car and great service
My kia is my baby it is an excellent vehicle and to get it serviced the staff is kind,caring and explain every thing that needed to be done and even washed it for me.Highly recommend kia vehicles to my fellow coworkers and friends.
Thank you to all of kia employees and staff for fast, reliable service.
Fast and easy
They are very kind with excellent services. They are also very helpful with making sure you understand all for your car.
Warranty
Easy to schedule service. Staff is great!
Well, I liked the Customer Service, everything happened the way the salesman said it would and I was in and out of the door within 30 minutes. I’m enjoying my new ride thank you Don Franklin, Kia, Somerset, and my salesman Charles.
Great group of people to work with!!!!
Making appointments for service to be able to get in and get out.
Donovan is very very helpful and knowledgeable
Fast friendly service.
This is our second vehicle we have purchased from Kia. We love them both! Everyone is very helpful and courteous.
Friendly
Don was so nice and took care of my needs
I absolutely love my 24 Kia telluride. Shiriv is the best sales person I have ever worked with. He was so friendly and all about customer satisfaction. I will definitely be purchasing all future vehicles at Don Franklin.
Friendly sales staff
Charles was my salesman and he was very knowledgeable and easy to work with! I would recommend him to anyone, especially people that aren’t familiar with buying a car like myself. He went above and beyond to make sure I got what I wanted.
Service
Very friendly staff. Easy to work with. Absolutely love love love my new car!!!!!!!
Convenient service and informal staff
Don Franklin was accommodating and gave me the best deal around!
Cyndi Duncan is AMAZING!! She went above and beyond in every aspect. She was helpful and attentive answering all my questions and calming my nerves about making such a great investment. She never made me feel like all my concerns were too much. She contacted me back with answers she didn’t have. She deserves a raise she is so good at what she does and I’m so glad I got the pleasure of meeting her! The service department went to Lexington to get my car and they were back in a timely manner. They were there as soon as I told them I would be there, I didn’t have to wait on them at all. I’ve had a more than pleasant experience and I will definitely be back! I’ll make sure to tell everyone I know about it! Thank you!
Good product and the salesmen will do all they can to get you the car you like.