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Customer Testimonials
Everything
Service guy was super friendly
Service department was wonderful, thorough and knowledgeable. Thank you!
Good service. Got me in and out of there in no time
Harley was so helpful. He was determined to help me get the vehicle He was honest and truth to my question. After previous experiences that didn’t go well. It was nice to have someone willing to go the “ extra mile “. Thank you so much. Don Franklin Kia Somerset and Harley West. I’m loving my 2026 Seltos
I was a fill in for oil change and tire rotation on a Saturday. Told me to bring in first thing and they would get me in at some point. Never thought they would get it done before I even left somerset. I expected to go home Russell springs and come back later. It was done promptly and sooner than expected. I Thanked them very much for that. Good job guys. 👍
Very friendly & fast service. Always a good experience when I come.
Great service advisor!
Ty listened to what I had to say about my vehicle and made sure the people working in the back checked out the problem. He has waited on me before and always seems to take care of what needs to be completed on my Telluride. Thanks Ty.
Name removed
They do excellent work.
Na
I was in need of a vehicle and didn't know how I was going to afford one. I went to Don Franklin and Kallum got me in just exactly what I needed! Thank you too Kallum and Don Franklin for getting me into an affordable payment!
The warranty is what keeps me coming back
Wonderful
Everyone everything
No comment
Always great service and very nice efficient personnel
Everything
Great mileage great warranty great service
Don Franklin Somerset has the best people on staff. They go out of their way to make great deals and give way above average customer service. I will never go anywhere else!
LKL
The people helping you with your needs and great service
Friendly courteous service
very kind and helpful
NA
Always very friendly and courteous , get me right in and out I usually have my grandkids with me so having the small room they can play in while waiting is a great idea
The warranty
Best in the business
When they serviced my Kia Telluride a few weeks ago they were excellent about letting me know what was going on and even letting me know what gas I needed and where to get my gas at
Everyone is so nice & ready to help in every way
Best place around that works with poor credit. I lo e my new ride they were able to get approved for me.
Great customer service.