Customer Testimonials

The staff working at the desk were very kind.

Quality product and Excellent Service.

I can usually get in without a long wait. The employees are friendly. I have a Subaru and if there is something they don't feel good about repairing, they tell me. I appreciate that.

Chris Staley was awesome! Love our K4 and K5! Amazing service department!

Everything it was an amazing experience we had Haley Sommer and she is the best hands down if I ever need a car she will be the one I go to purchase she was absolutely wonderful and I will recommend friends and family to her as well thanks so much Haley

Great product and services

Great product and services

We appreciated how kind and helpful all staff that helped us! They all treated us just like any other person even though we didn’t have the same qualifications others may have! They worked hard to help us get something affordable and safe for my family. They also explained things to us that we didn’t understand without us having to ask for the explanation! Overall we were very satisfied with the results of coming to Kia and we’re very appreciative of the support and customer service!

Customer Service is always excellent, very informative and the staff are exceptional. The Kia vehicles have always been wonderful to drive. Feels like home whenever Im driving it.

Straight forward, honest and friendly

Very friendly staff

Options for credit. Ins now available at a better price!
Auto pay set up before I left!

Always on time take care of my car , keep me updated on maintenance required and return it cleaner than I brought it. I have no complaints and appreciate the people at Don Franklin Kia

Great customer service, inventory availability, and clean facilities.

Friendly, not pushy

Great quality automobiles and great service before and after the sale.

Chris is a very nice employee you at Franklin auto are lucky to have him in your employment he explained everything when we are ready to get a new car truck we will ask for him to handle our buisness

Friendly. Like the inspection. Lets me know about any problems the car has. I like being able to drop the car and pick up anytime after it’s ready. I like being called when it is finished.

My service was fast and everyone was friendly.

Excellent customer service

Got plenty of sales people and ours worked hard to get what we wanted. I give Stanley a 10

Polite and efficient service
I have purchased multiple vehicles from here and recommended two of my sons to purchase vehicles

They go above and beyond to treat you with respect unlike others...

Chris is an amazing, knowledgeable car salesman. He goes the extra mile to insure you're fully aware of the product you're purchasing. I have a rule whomever greets me first will always get my business.

No

I’m a satisfied customer

Everything

I love my Kia

Sales person Colin was very helpful and understanding the whole process was really easy

Great sales people.