Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have owned many kia cars and suvs. They have always shown to be a good quality vehicle.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Crystal Crabtree Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service went above and beyond to make sure I got back to work on time

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is great quick on ordering parts and reaching out when parts comes in

Report a concern   April 9, 2026 — Rated 10 out of 10 by Dale Mcfarland Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   April 7, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is very friendly and my service is always done in the estimated time and sometimes even earlier

Report a concern   April 6, 2026 — Rated 10 out of 10 by Jeremy Akers Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good people

Report a concern   April 6, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service team always delivers fast and fantastic service. My only complaint is with the parts department. I had ordered a part for my car and they said it would be there the day of my oil change and it wasn’t. So another trip back to get it(they offered to send it to Burkesville but decided to go get it so they could put it on). When the counter guy put it on it broke so they had to order another part (your dime). So now they are sending it to Don Franklin in Burkesville. Hope it doesn’t break when they put it on.

Report a concern   April 4, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

product and sales team

Report a concern   April 4, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

fast and nice

Report a concern   April 3, 2026 — Rated 10 out of 10 by L.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very great service and very quick and helpful employees

Report a concern   April 3, 2026 — Rated 10 out of 10 by M.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Mark Cowell Don Franklin Somerset KIA Service
What do you like about our products and services?

Good car warranty. Salesman was very nice and not pushy when we bought the car. Service with oil changes and tire rotation are done without a big wait, usually within an hour. Service staff polite as well. Very satisfied

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michelle Wasem Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a wonderful experience with the sales team member (Jordan)that sold me the vehicle. He was polite, knowledgeable, great personality. I would recommend this dealership to anyone who wants to buy a vehicle.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Jennifer Appleby Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like Kia

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler is awesome ! Always makes sure everything is taken care of reflects the Driven by Family moto well!

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales people

Report a concern   April 1, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Courteous and friendly staff…service in a reasonable timeframe and at a good price.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Sarah Herrmann Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast and easy!

Report a concern   March 30, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is my 3 rd Kia . I love them

Report a concern   March 29, 2026 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

People are sincere.....

Report a concern   March 29, 2026 — Rated 10 out of 10 by Candice Shelton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your sales team is always ready to help. They done great getting me in the price range i wanted with getting a new vechile. Very friendly and helpful. Very happy with my new vechile!! Thanks

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very courteous and explain stuff very well

Report a concern   March 28, 2026 — Rated 10 out of 10 by Tonya Williams Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and sales department. Highly recommend Cyndi if you’re looking to buy a new car.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Carlos Hicks Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are fast, nice , treat like family.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Bernice Bolin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the friendly sales people and how quick I was gotten through the process.

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the selection to choose from. Friendly staff

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.O. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia products are reliable. Out of most that I have owned, I have driven them for over 13 years each.

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We just bought a Kia sportage yesterday and we love it!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Lisa Adkins Don Franklin Somerset KIA Service
What do you like about our products and services?

Last time I remember when bringing my car in b4 they vacuumed and ran through car wash but they didn’t this time
But what I did like is that they treated me nice so thank u for that

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly


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