Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 5, 2026 — Rated 10 out of 10 by Kathryn Myers Don Franklin Somerset KIA Sales
What do you like about our products and services?

Arlie was great and such a pleasure to work with. He was knowledgeable and kept us laughing. Would highly recommend him to anyone looking for a new car!

Report a concern   October 5, 2026 — Rated 10 out of 10 by Melissa Fudge Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff was very friendly and efficient.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Jamie Davis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales person did exactly add I asked. He listened, helped me pick out yr perfect car based on my preferences and got me in and out quickly.

Report a concern   October 5, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Solid sales guy got what I was looking for

Report a concern   October 5, 2026 — Rated 10 out of 10 by S.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Vehicle love it meets all our needs

Report a concern   October 3, 2026 — Rated 10 out of 10 by Mark Roark Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality with good proce

Report a concern   October 2, 2026 — Rated 10 out of 10 by Phyllis Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Arlie sold me a hyandi accent. I am totally in love with it. It drives good and is comfortable. It has a littleore power than I expected. Arlie is an asset to your company. Give that young man a raise. He went above and beyond to get me in a car I could afford. I would recommend you as the only dealer I would recommend. If I need a new one I will come back to you.

Report a concern   October 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliability

Report a concern   October 1, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’m glad you have vehicles that doesn’t have turbo, hybrid and cvt. Also love the warrenty.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Terrionna Prewitt-Couch Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty n if anything goes wrong Stanley makes sure I’m taking care of great sale man

Report a concern   September 30, 2026 — Rated 10 out of 10 by S.M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

T hey have the most awesome service department..Don in service was the best.. hope I dont need their services anywhere soon but if I do I can feel confident of the best service possible.

Report a concern   September 30, 2026 — Rated 10 out of 10 by C.Q. Don Franklin Somerset KIA Sales
What do you like about our products and services?

very polite and patient

Report a concern   September 30, 2026 — Rated 10 out of 10 by A.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service, quality products and customer care.

Report a concern   September 30, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was quick and great

Report a concern   September 30, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service staff are helpful.

Rarely get coupons these days.

Report a concern   September 29, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   September 28, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset KIA Service
What do you like about our products and services?

Good communication. Timely Fix any problems I had.

Report a concern   September 28, 2026 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Can get you in and out quick very professional

Report a concern   September 28, 2026 — Rated 10 out of 10 by William Mayer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service

Report a concern   September 28, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

As far as your products, they are great drove one and loved it and as far as y’all service some more better than others, but I was welcome by them all and I love the way they all kept a smile on their face very friendly seem to be happy to see all the people there every time I’ve been there even when I was in a customer and I would recommend y’all to anyone that I spoke to, and that I have been doing

Report a concern   September 27, 2026 — Rated 10 out of 10 by Kathleen Zerby-Lewis Don Franklin Somerset KIA Service
What do you like about our products and services?

I get there to check in, later they show me paperwork of what was done or what needs done, I can get a coffee or water while I wait in the lobby, my car gets washed and I’m out in about 1.5 hours. What’s not to like

Report a concern   September 26, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service great people

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and the waiting room.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jacqueline Baker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and excellent quality and service

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.Z. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everthjng

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service good atmosphere

Report a concern   September 26, 2026 — Rated 10 out of 10 by Linda Carol Don Franklin Somerset KIA Sales
What do you like about our products and services?

My sales associate Kimber was very kind, professional and sincere.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Patricia Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very professional they try to do everything they can for you

Report a concern   September 26, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always good service


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