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Customer Testimonials
Fast service! Nice employees!
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The oil change was quick! All the staff seem to be knowledgeable and kind.
I have been driving a Kia first from Southeast Kia then Don Franklin Kia since 2012. Love all of the ones that I have owned and have always been treated great any time I have been there.
Y’all are fast about what you do and very welcome
The service department at Nissan in Somerset is outstanding! Very nice crew with a wonderful waiting area that offers coffee or bottled water and they get my oil changed quickly.
Great staff and I love Kia in general
Very professional, polite,
Fast service
All the vehicles are really sharp and comes in a variety of colors. The service department are reliable and always friendly and eager to help you
Always been reliable and affordable. Never had any issues with any vehicle I’ve purchased from you all.
Waiting area is great and they have coffee and water while you wait. Easy check in and drop off.
Everyone is always so nice and service is great.
very courteous got me in and out very quickly. I have bought two SUVs from Don Franklin and have been very pleased with the automobiles and the service.
I love the looks and milage of kia.
Service was quick, just an oil change and tire rotation. In and out in 45 minutes. Everyone was courteous, helpful and professional.
I loved the Kia’s and have always wanted an SUV!
Trustworthy & helpful
Friendly staff , well made products
All products
Service personnel is very helpful and nice. We have owned several KIA's and would buy another one.
Enjoying the KIA ,
Anytime I needed a repair or checked out you all have went above and beyond and taken care and making sure my vehicle was up to date and made sure everything was running good if there was a reason for you all to keep it for an extended period of time you always gave me a loaner vehicle and kept me updated on the status of the vehicle
Really nice & helpful & I love my car
I have only owned kia in past few years, the quality is excellent. Services are quickly and in a timely manner
The people were great. Eury easy to deal with and got me a deal I was completely comfortable with.
It was easy to schedule online, it was quick to drop off the vehicle, and then pick up was flawless.
Was able to get in pretty quick and the staff are always friendly
Sale rep Joseph Covey listened to everything we ask for in an auto, price range etc. He was very helpful and knowledgeable. He and the finance manager made everything pleasant and didn’t give us the run around. Very transparent no hidden surprises. Absolutely the best to work with.
I liked the salesman I had he was very informative and helpful