Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   July 20, 2026 — Rated 10 out of 10 by E.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service workers are very helpful and knowledgeable.

Report a concern   July 20, 2026 — Rated 10 out of 10 by N.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I am very happy. They were very nice. They inspected my suv very well.

Report a concern   July 17, 2026 — Rated 10 out of 10 by David Thacker Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service and Being up front with us

Report a concern   July 17, 2026 — Rated 10 out of 10 by Starla Garrett Don Franklin Somerset KIA Service
What do you like about our products and services?

When I make an appt or have a question I get to speak to a human- not an automated service or just text

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and friendly.

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenient locations & online services

Report a concern   July 17, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   July 17, 2026 — Rated 10 out of 10 by G.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone listens to what you want and keeps you informed as to what's going on with your car. Also will let you know all the details of your service.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Sales
What do you like about our products and services?

My wife and I have bought several new KIA vehicles in the past six years, we really like KIA. The KIA vehicles we have owned were very dependable and Don Franklin KIA is the place to buy from. We are always treated very good by Stan Simcox and his associates.

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always on time and comply envoriment

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was fantastic! Great customer service

Report a concern   July 17, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

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Report a concern   July 17, 2026 — Rated 10 out of 10 by Faye Kincer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone is nice and helpful

Report a concern   July 17, 2026 — Rated 9 out of 10 by H.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Usually ready when I get there, they explain the work they do and Tyler is great to deal with

Report a concern   July 17, 2026 — Rated 10 out of 10 by Misty Phillips Don Franklin Somerset KIA Sales
What do you like about our products and services?

Quick and easy process. Worked with me although I couldn’t be on-site for some of the process due to work. Worked with my negative equity trade in, helping me get in a more reliable vehicle, lower APR, warranty, and the nicest salesperson, Dani.

Report a concern   July 17, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable and the service is excellent

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to use and work with

Report a concern   July 17, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything was great!

Report a concern   July 16, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

So far everything

Report a concern   July 15, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly fast service

Report a concern   July 15, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Cost, fast service, friendly staff, etc

Report a concern   July 15, 2026 — Rated 10 out of 10 by James Dykes Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty and friendly staff.

Report a concern   July 14, 2026 — Rated 9 out of 10 by Brian Coffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

They do me pretty good

Report a concern   July 14, 2026 — Rated 10 out of 10 by Sharon Morrow Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler, was very friendly, and he showed me the filters and went over things with me, customer service staff is wonderful

Report a concern   July 14, 2026 — Rated 10 out of 10 by Brenda Reed Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything!

Report a concern   July 14, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional, quick service, with nice waiting area.

Report a concern   July 14, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   July 14, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like all the features and it drives smooth.

Report a concern   July 14, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my sportage it it loaded with everything I need and want and some things I didn’t know I wanted 😂 everyone in sales and service are super nice and easy to talk to

Report a concern   July 14, 2026 — Rated 10 out of 10 by G.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service Her name is kimber very friendly not pushy at all I did like that


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