Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jennifer Williams Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and professional

Report a concern   April 29, 2026 — Rated 10 out of 10 by Peggy Buis Don Franklin Somerset KIA Sales
What do you like about our products and services?

The last four vehicles I have purchased have been a Kia Sedona or Kia Telluride. I have been well pleased with all four! I put many, many miles on first two with excellent results. I loved the new 2027 Telluride model and that’s why I traded my 2022 Telluride to it.

Report a concern   April 29, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

You have great cards they're low mileage low on gas I mean the gas doesn't cost that much to fill up a tank it'll take you wherever you want to be got nice style great shapes great colors also you can get your car service and it stays in great working order

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman was aesome

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly always up front with what's going on with my car

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and great product and great customer service

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Was great!

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

the service people are very friendly and informative. i like the genuine Kia products for my vehicle. you know they're going to fit.

Report a concern   April 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice cars and great service

Report a concern   April 28, 2026 — Rated 10 out of 10 by Lucinda Carman Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Mary Denney Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Kenny Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

I would think about buying a car from just because of the guy name Don who works in service department a very nice man and up front and understanding

Report a concern   April 27, 2026 — Rated 10 out of 10 by Violet Hurst Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service great vehicle

Report a concern   April 27, 2026 — Rated 10 out of 10 by G.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dylan was awesome and he did great taking care of us very patient and very pleasing to deal with.

Report a concern   April 27, 2026 — Rated 10 out of 10 by W.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cyndi is the best saleswoman at Kia! She knows the cars she selling and do whatever she can to help and make sure you’re satisfied!

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the sales person Paul. He did not pressure us. They were very helpful and straightforward. We weren’t there too long. Great experience

Report a concern   April 27, 2026 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We had no problems with our Kia our salesman has been super good on both our purchases

Report a concern   April 27, 2026 — Rated 10 out of 10 by David Holbrook Don Franklin Somerset KIA Service
What do you like about our products and services?

Wonderful persons helpful and so polite just and all around experience

Report a concern   April 24, 2026 — Rated 10 out of 10 by S.O. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Plenty car options to choose from and the sales team are very helpful and willing to work with you

Report a concern   April 24, 2026 — Rated 10 out of 10 by Daphine Youngberg Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very helpful. Very easy to work with. Lived my salesman. Will come back and send friends and family!

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and easy

Report a concern   April 24, 2026 — Rated 9 out of 10 by Justin Williams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales rep was nice and relatable

Report a concern   April 24, 2026 — Rated 9 out of 10 by Charlotte Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Making sure I’m well informed.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Karen Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

I had an optimum before and was happy with it .it was a very good car I never had any problems with it when I decided I wanted a new car I wanted another Kia. I have had my Seltos for six months and am thrilled with it. I just had it serviced this week and would definitely recommend Somerset Kia service department. Don Smith was very knowledgeable and answered all my questions and explained everything excellent. I would recommend Don Smith to be the person to see when service is needed.I will always take my car to this service department.

Report a concern   April 24, 2026 — Rated 10 out of 10 by F.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was very helpful, fast and professional

Report a concern   April 24, 2026 — Rated 10 out of 10 by Juan Rodriguez Don Franklin Somerset KIA Service
What do you like about our products and services?

I appreciate the service gy at the service deparment ,very friendly and sincere e honest kinda of a person.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Gene Waggoner Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice friendly efficient service.
Only thing we spent almost $1300 for tires & brakes
But would not put window shades on unless we paid an additional $60.
Would have taken 5 minutes but couldn't attach window shades without payment

Report a concern   April 23, 2026 — Rated 10 out of 10 by Edwina Walker Don Franklin Somerset KIA Service
What do you like about our products and services?

My Kia runs great. I feel safe and secure driving it.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin is very helpful and want to make the customer happy.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Noritis Don Franklin Somerset KIA Service
What do you like about our products and services?

No nonsense approach, tell us how it is. Didn’t try to sell us anything else. Also, was able to work us in before our scheduled appointment which was great.


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