Customer Testimonials

I came in to trade my car because my car payment is way to high but now I need a co-signer I don’t think that was right

The employees are very nice and they ask questions and listen so what u say.

I just really enjoy the staff and the Kia

First of all, I feel like I have been treated fairly and respectfully by all employees at Don Franklin KIA in Somerset, both in sales and service.
Dylan. the sales rep worked with me to find the car I was wanting within the time line I had to work with while working to get the purchase price to a point that was acceptable to both parties.
I have been very happy with the 5 KIAs that I have owned, receiving a good, reliable product great service, and a community of caring and dependable employees that stand by the product.
I really enjoy my NIRO. The mileage is great, the size is easy to drive and park. The ride is nice and it looks really good on the road.

Amazing customer service and amazing employees they make you feel like family I recommend you guys at don Franklin Kia to everyone. Especially the sales guy Collin we work with was the best made sure we was taking care of.

Friendly and knowledgeable personnel. Service completed in a timely manner.

This was the second time I have done regular maintenance on my vehicle. It was more organized this time. Thank you

How quick and friendly they were

Great timely service

The service was awesome! Everyone was very helpful and worked hard to meet our needs.

Everyone was very friendly and helpful. Charles Wright was very attentive and helpful. He made the process easy. If I ever decide to buy another car I will go back to the dealership in Somerset. I would recommend this dealership and Charles Wright to anyone needing a car.

Great products at a good price. Also Stan is an amazing salesman.

I very rarely have to wait and they always do as I ask. They are very courteous and want to make sure that I am kept up to date on the progress of my service.

Very helpful staff especially Stanley Simcox. He’s able to help and still consider my budget

Friendly service!

Tyler was super helpful. They did a great job servicing my car and gave me a free wash after

Friendly fast service by knowledgable technicians

Everyone was friendly and courteous.

They are very professional and the products are great! My family and friends are please with their purchases.

Mark and Stan are great to work with. They both have great customer service.

Friendly staff,didnt feel pressured and showed us whatvwe wanted to see and not vehicles we didnt,our salesman was very helpful with all our questions and helped get us out in a decent time frame. Would definitely return in the future.

Everything

I love my Kia Telluride and appreciate the efficiency your service department provides.

Great service

Friendly atmosphere and quality service.

Service department is fine, friendly, supportive

Everything

Good service

A friendly and helpful staff. Service department is helpful and efficient.

You are very prompt and I haven’t had any problems with anything you all have put on the car so thanks so much