Customer Testimonials

Customer service in the service dept

Very highly satisfied!!! Services was great mr Collins was amazing and done everything he could to get us approved most definitely 10 out of 10!!!!!

We really like Kia vehicles and Stan Simcox at Don Franklin KIA in Somerset Ky is the best to buy a new KIA from. Stan goes above and beyond to make sure you are happy and you get the vehicle that you like and want.

Very nice and helpful thank you

Love my Kia and staff is very helpful

I love it, the product excellent. The service outstanding. I love the way They work with you to get you what you need.

The product is excellent and the service is friendly in excellent

They get in if I have any problems and questions about anything. It takes a little while to get things done but not all the time. And you drop off the vehicle sometimes they don’t call back you all way have get ahold of somebody

Appreciate the service attendants

Excellent service and negotiations. Staff was friendly and gave all the time necessary to deal with any issues or requests with out any rush

So far good feedback from folks that have one

The lady that helped me was amazing. Have had great service anytime I have been there

I love it everyone there does what they can to help you in anyway they can they are realy caring and they do what they can to help you if they don't know how to help they find some one that can

Friendly and doesn’t take great deal of time to do what needs doing.

Everyone is very nice and professional. Place is kept spotless.

Quick service and friendly staff.

Good car with a very friendly business

I love everything

Super fast and not a hassle like I thought it would be! They worked with me even with not so great credit and I love my car!

Exceptional service with a smile

Love my Kia Sportage. Great service & people who works at Somerset. Thank all of you for being so nice. First name removed

I love the quality and price

Absolutely the best spot in town, i went to several different places and came out with nothing, But don franklin kia hooked me up!!! Never had a new car in my 31 years of living, now i’m a proud owner of a brand new car!! thank you harley!! you’re the best brother!!!

Friendly service not overbearing sales great selection and service

Lots of cars to choose from. Very nice & helpful sales people.

Friendly and professional

Good service timely service

Fast friendly service

Great salesman and service

I arrived at the dealership undecided about what sort of vehicle I wanted. Brian Nichols was fantastic to work with and he guided me toward a Kia Sportage that is suited perfectly for my needs. The whole experience was great.