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Customer Testimonials
KIA vehicles are very good quality and Don Franklin KIA offers very good service.
Fast
Ty is always very nice when I bring my car in to have it serviced. He is always ready to answer any questions and be of assistance in any way he can. Keep up the good work.
It's easy to set up an appointment
My Service took some time but it made me more confident that the issues were investigated thoroughly. Staff was very attentive if I had questions they tried their best to answer them for me or find an answer if they weren’t sure.
Everyone is always friendly. They trying their best to help everyone no matter the situation.
Great customer service brandon record is amazing 5 stars
They beleave in getting you the car you like at a price you can make work
Enjoyed it
So proffesanal and kind
Ok
Paul in Service is awesome. His communication is great and the service is prompt.
You have friendly staff. The is very helpful, but let’s you make your own decision.
Friendly service and good job keeping my Kia running good . .
Exception excellent service. Always so supportive, knowledgeable and considerate
I love how everyone is so nice. Everyone goes above and beyond when I bring my car in for service. I had the best experience with my trade in. Thank you all for everything you guys do to help your customers out!
There was a large selection of vehicles from which to choose. My salesman Stanley Simcox was able to find a vehicle that was a perfect match for what I wanted. Dark exterior, light interior, no sunroof, good sound system and easy to operate and understand buttons, dash information and all the bells and whistles. I also got the much needed extra room in the back.
Stanley set up the My KIA app and info and synced my phone.
Shout out to salesman Stanley and GM Marc Lowe for making this happen!
Awesome group to work with!
Friendly staff and quick response
Everyone who took care of me were considerate and very helpful !
Very efficient and wonderful service
Customer service was fantastic! Everyone was so nice and very helpful
Very friendly and welcoming staff. They work hard to fit me in their already busy schedule and they keep me up to date, in person or by sending me text messages
Reliable
Dependable friendly service
Very prompt and courteous.
It was great
Once the part came in, they were quick to replace it.
Product and services are exceptional and noteworthy! Above my expectations for quality, comfort and is aesthetically pleasing and unique character. I highly recommend Don Franklin Kia. Their professional staff are knowledgeable, compassionate and operate with a spirit of excellence..
They were very quick about getting my vehicle serviced and wash didn't have to wait two hours for it to get in
It was a really easy experience to buy a car. Colin was our salesperson and was very good.