Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   January 1, 2026 — Rated 10 out of 10 by Sheena Ballard Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and service

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

All service personnel were friendly and informative.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Melissa Houston Don Franklin Somerset KIA Service
What do you like about our products and services?

They’re very nice and will always help u out to there ability! Thank u some much TY for all your help!

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin service center is very accommodating and great service.

Report a concern   December 30, 2025 — Rated 10 out of 10 by G.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Stanley is the only person we deal with when purchasing a vehicle. Stanley makes transfers easier, and is always on the go! Stanley is the best!

Report a concern   December 30, 2025 — Rated 10 out of 10 by Emily Frye Don Franklin Somerset KIA Service
What do you like about our products and services?

Kia of Somerset was happy to complete service on my 10 year old Kia bought elsewhere and when I purchased my 2023 Kia Sorento XLine the whole process was completely smooth. The service department is always quick and courtesy with me and my vehicle and I appreciate the full inspection each time I go. When I buy my next Kia, even if it’s another 10 years, I’ll probably return here.

Report a concern   December 30, 2025 — Rated 10 out of 10 by William Carter Don Franklin Somerset KIA Sales
What do you like about our products and services?

The workers positive attitude and knowledge

Report a concern   December 30, 2025 — Rated 10 out of 10 by Robin Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like that I never feel pressured or wheel and dealed here. Everyone is always so friendly and helpful. I drive 2 hours from home to buy at this dealership.
Paul helped us buy a car this time and it was so nice to work with him.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was great

Report a concern   December 30, 2025 — Rated 10 out of 10 by Dylan Godsey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Josh was amazing and made me feel right at home. Was a great experience

Report a concern   December 30, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Harley was a great sales rep to work with!

Report a concern   December 30, 2025 — Rated 10 out of 10 by E.A.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

I find the people who work in the service department very helpful.

Report a concern   December 30, 2025 — Rated 10 out of 10 by W.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent products and service

Report a concern   December 30, 2025 — Rated 9 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like how quickly and efficiently you take care of your appointments and on time I was disappointed that you didn’t vacuum and wash my car. I normally get that as a compliment when I have my car serviced at any Kia dealership, but your staff was very friendly and efficient

Report a concern   December 30, 2025 — Rated 10 out of 10 by Robert Ford Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service good people and products

Report a concern   December 30, 2025 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very prompt and doesn’t push anything on you

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

People we worked with was great

Report a concern   December 29, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good customer service

Report a concern   December 29, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Kind helpful staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by Cory Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was fast got my deal done Harley was great

Report a concern   December 28, 2025 — Rated 10 out of 10 by Christina Mcdonald Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always professional and helpful. Customer service is exceptional!

Report a concern   December 27, 2025 — Rated 10 out of 10 by Joshua Dickerson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Even tho I was not able to do what I went in for. He tried everything to get me into a more favorable position. I could see why he was busy.

Report a concern   December 27, 2025 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t get a new sticker for my next oil change but other than that it was a great experience.

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 26, 2025 — Rated 10 out of 10 by Tracy Fredericks Don Franklin Somerset KIA Service
What do you like about our products and services?

The assigned individual who keeps you update on the progress of your service appointment is amazing! Paul in somerset was so kind and helpful

Report a concern   December 26, 2025 — Rated 10 out of 10 by Matthew Belcher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Vehicle options are great!

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and appointments do not take a long time

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are always upfront with you and pretty quick.


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