- Phone: (606) 679-1177
- Visit Website
Customer Testimonials
Friendly staff.
Reliability, performance, features, gas mileage
I love that Mr. Franklin himself was willing to make my car situation right.
Great.
They keep you informed about your car, they let you know what they find, and they ask you if you would like to change filters
Great service.
They are always able to work me in at my convenience. Very friendly and do a great job
Friendly staff and top notch service
It was very nice they done me will and fast the man at the desk got me in I thank all of the ones that did it for me
Your dealership service department does a great job, on time, and they’re always concerned with doing things right.
The waiting area is well appointed and the staff come with regular updates on progress.
Easy to get an appointment
Service is completed in a timely manner
The staff and the professional care they give
The technicians and entire staff are efficient and courteous. They always take time to answer my questions.
Everyone is always nice and explains things that need to be done to my vehicle.
If anything goes wrong I can count on don Franklin to make it right or help me get anything fixed I need fixed. I also like the comfort the service area provides, I brought my 2 grandchildren with me and they had fun playing in the children's area, I didn't have to worry about chasing them around
Everything
Friendly employees and thorough service from being prompt on booking the appointment to the quality of the service preformed
Ty, was outstanding in service. When I called he had answers, he helped me every way he possibly could even getting me a rental vehicle before he left work that day, he kept in contact with me the whole afternoon to make sure my vehicle got picked up and it was dropped off. All I had to do after work that day was pick up my rental. He made a very stressful day much much easier!
Friendly and timely manner in service area
Friendly fast service .
Friendly service, quick response
Ive gone through several cars over the past few months at Kia in somerset. I just can't seem to get enough because of how easy it's made to get a new car. I want to give special recognition to Brandon Records of Kia Somerset because of his ability to find things and solutions I didnt think possible. Hes now put me in a car 2 times, out of the other 4, when I came with zero intentions of buying.
Friendly and accommodating staff that go above and beyond to make sure the customers needs are met. I've own my first Kia for the last 3 years and I will be a repeat customer.
The staff is always. Super nice ... I needed a 50,000 mile service . I very much appreciated how they got me in and out that day I want to say a special thanks to Don for all his help & kindness
I felt like they went the extra miles when they were servicing my vehicle. Tyler was extremely helpful and easy to talk to. Would definitely recommend him and his entire service department. Many thanks to the Don Franklin KIA in Somerset.
Service dept keeps you informed about progress with your vehicle
Good looking vehicle smoth on the road
Fast friendly and very informative service.
Love my Telluride