Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   June 23, 2026 — Rated 10 out of 10 by Paul Foster Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great people geart Family

Report a concern   June 23, 2026 — Rated 10 out of 10 by C.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was very nice, friendly, and helpful
Report a concern   June 20, 2026 — Rated 10 out of 10 by Larry Wade Don Franklin Somerset KIA Service
What do you like about our products and services?

Good !!!!
Report a concern   June 19, 2026 — Rated 10 out of 10 by Cortney Mason Don Franklin Somerset KIA Service
What do you like about our products and services?

Steven made the car buying process easy to understand, enjoyable, and we left with a brand new car with the payment we wanted!

Report a concern   June 19, 2026 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality

Report a concern   June 19, 2026 — Rated 10 out of 10 by Joyce Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Vehicles and Great Service

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Gets appointments made in a timely manner and provide good service
Report a concern   June 18, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Lauren Patrick Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything! From the customer service to the quality of the vehicles. We are so very pleased!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is sweet.
Report a concern   June 18, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

They always go above to get me in for service due to me having a difficult work schedule.
Report a concern   June 18, 2026 — Rated 10 out of 10 by Ramon Velasquez Don Franklin Somerset KIA Service
What do you like about our products and services?

It quickness of service

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services are very thorough and products are good.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service. Paul did an excellent job taking care of my Stinger service.
Report a concern   June 18, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Efficient and timely service
Report a concern   June 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Paul the service advisor goes above and beyond.

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can drop off my car for service & come back to get it..I dont have to stay there. But the waiting area IS really nice. I love that I get a free car wash also!
Report a concern   June 18, 2026 — Rated 9 out of 10 by Amanda Gentry Don Franklin Somerset KIA Service
What do you like about our products and services?

Don’t take to long easy to get in and out but you better ask a week before your miles is up for a appointment

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The customer service is always helpful and friendly. I like the safety features, modern technology and reliability.

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   June 17, 2026 — Rated 10 out of 10 by Stephanie Cramer Don Franklin Somerset KIA Service
What do you like about our products and services?

Dyllan went out of his way to make sure we were taken care of and got the right car loans.
Report a concern   June 16, 2026 — Rated 10 out of 10 by Jessie Bingham Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every one was wonderful and made the whole experience a awesome one especially Steve Cissell

Report a concern   June 16, 2026 — Rated 10 out of 10 by Michelle Gatchel Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my kia .I tell anyone looking for a good car about kia and their associates and the speedy services.I recommend kia highly for the vehicles that I have bought from them and will continue to buy more

Report a concern   June 16, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service is fantastic!! No waiting for hours, immediately as you pull into the dealership, someone is right talking to you!!

Report a concern   June 13, 2026 — Rated 9 out of 10 by Sharon Braden Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff are helpful and friendly.
Report a concern   June 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and helpful. Service was done pretty quick
Report a concern   June 11, 2026 — Rated 10 out of 10 by Deborah Miracle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service was excellent. Willingness to go the extra mile and work with us to make sure a vehicle was purchased was pretty amazing.
Report a concern   June 11, 2026 — Rated 10 out of 10 by Allan Crain Don Franklin Somerset KIA Service
What do you like about our products and services?

The service department is the best ever. Prompt professional service in a clean environment. Everyone is friendly
Report a concern   June 10, 2026 — Rated 10 out of 10 by Paul Graham Don Franklin Somerset KIA Service
What do you like about our products and services?

You do good work, scheduling is convenient, and service is done on time. Thanks!
Report a concern   June 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don was a great help!

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