Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   April 24, 2026 — Rated 10 out of 10 by S.O. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Plenty car options to choose from and the sales team are very helpful and willing to work with you

Report a concern   April 24, 2026 — Rated 10 out of 10 by Daphine Youngberg Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very helpful. Very easy to work with. Lived my salesman. Will come back and send friends and family!

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and easy

Report a concern   April 24, 2026 — Rated 9 out of 10 by Justin Williams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales rep was nice and relatable

Report a concern   April 24, 2026 — Rated 9 out of 10 by Charlotte Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Making sure I’m well informed.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Karen Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

I had an optimum before and was happy with it .it was a very good car I never had any problems with it when I decided I wanted a new car I wanted another Kia. I have had my Seltos for six months and am thrilled with it. I just had it serviced this week and would definitely recommend Somerset Kia service department. Don Smith was very knowledgeable and answered all my questions and explained everything excellent. I would recommend Don Smith to be the person to see when service is needed.I will always take my car to this service department.

Report a concern   April 24, 2026 — Rated 10 out of 10 by F.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was very helpful, fast and professional

Report a concern   April 24, 2026 — Rated 10 out of 10 by Juan Rodriguez Don Franklin Somerset KIA Service
What do you like about our products and services?

I appreciate the service gy at the service deparment ,very friendly and sincere e honest kinda of a person.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Gene Waggoner Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice friendly efficient service.
Only thing we spent almost $1300 for tires & brakes
But would not put window shades on unless we paid an additional $60.
Would have taken 5 minutes but couldn't attach window shades without payment

Report a concern   April 23, 2026 — Rated 10 out of 10 by Edwina Walker Don Franklin Somerset KIA Service
What do you like about our products and services?

My Kia runs great. I feel safe and secure driving it.

Report a concern   April 22, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin is very helpful and want to make the customer happy.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Noritis Don Franklin Somerset KIA Service
What do you like about our products and services?

No nonsense approach, tell us how it is. Didn’t try to sell us anything else. Also, was able to work us in before our scheduled appointment which was great.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast oil change

Report a concern   April 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great and fast as far as parts our car is new and we love it

Report a concern   April 22, 2026 — Rated 10 out of 10 by C.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service and you get in on your appointment time without waiting.

Report a concern   April 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always great

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Professional staff & customer service.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Tonya Rathbone Don Franklin Somerset KIA Sales
What do you like about our products and services?

Your team is very friendly and very helpful. We've bought 2 vehicles from you in the last week and appreciate the help in both places

Report a concern   April 21, 2026 — Rated 10 out of 10 by Shelia Davis Don Franklin Somerset KIA Service
What do you like about our products and services?

Just good people who go out of their way to help

Report a concern   April 21, 2026 — Rated 10 out of 10 by Brenda Harris Don Franklin Somerset KIA Sales
What do you like about our products and services?

The service department is excellent Donovan Smith is very professional and pays attention to the customer and follow us through on their needs.

Stanley is a great salesman and very attentive to the customers needs.

Report a concern   April 21, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The people and their willingness to help.

Report a concern   April 21, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great wonderful people easy to talk to explains everything no question was left unanswered

Report a concern   April 21, 2026 — Rated 10 out of 10 by Carla Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

First time buying a vehicle there my salesman Dale Goins was awesome he walked me through everything and I liked that answered all my questions.

Report a concern   April 21, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service team is professional and courteous. I have always felt like a priority there.

Report a concern   April 20, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

no

Report a concern   April 20, 2026 — Rated 9 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   April 20, 2026 — Rated 10 out of 10 by Jackie Westmoreland Don Franklin Somerset KIA Sales
What do you like about our products and services?

The salesman was the number one. He got it down for me, and I thank him

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always nice and good to deal with

Report a concern   April 20, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service guys are great to work with and they get what you asked to be done completed and done right.

Report a concern   April 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly


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