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Customer Testimonials
Always been reliable and affordable. Never had any issues with any vehicle I’ve purchased from you all.
Waiting area is great and they have coffee and water while you wait. Easy check in and drop off.
Everyone is always so nice and service is great.
very courteous got me in and out very quickly. I have bought two SUVs from Don Franklin and have been very pleased with the automobiles and the service.
I love the looks and milage of kia.
Service was quick, just an oil change and tire rotation. In and out in 45 minutes. Everyone was courteous, helpful and professional.
I loved the Kia’s and have always wanted an SUV!
Trustworthy & helpful
Friendly staff , well made products
All products
Service personnel is very helpful and nice. We have owned several KIA's and would buy another one.
Enjoying the KIA ,
Anytime I needed a repair or checked out you all have went above and beyond and taken care and making sure my vehicle was up to date and made sure everything was running good if there was a reason for you all to keep it for an extended period of time you always gave me a loaner vehicle and kept me updated on the status of the vehicle
Really nice & helpful & I love my car
I have only owned kia in past few years, the quality is excellent. Services are quickly and in a timely manner
The people were great. Eury easy to deal with and got me a deal I was completely comfortable with.
It was easy to schedule online, it was quick to drop off the vehicle, and then pick up was flawless.
Was able to get in pretty quick and the staff are always friendly
Sale rep Joseph Covey listened to everything we ask for in an auto, price range etc. He was very helpful and knowledgeable. He and the finance manager made everything pleasant and didn’t give us the run around. Very transparent no hidden surprises. Absolutely the best to work with.
Customer service in the service dept
Very highly satisfied!!! Services was great mr Collins was amazing and done everything he could to get us approved most definitely 10 out of 10!!!!!
We really like Kia vehicles and Stan Simcox at Don Franklin KIA in Somerset Ky is the best to buy a new KIA from. Stan goes above and beyond to make sure you are happy and you get the vehicle that you like and want.
Very nice and helpful thank you
Love my Kia and staff is very helpful
I love it, the product excellent. The service outstanding. I love the way They work with you to get you what you need.
The product is excellent and the service is friendly in excellent
They get in if I have any problems and questions about anything. It takes a little while to get things done but not all the time. And you drop off the vehicle sometimes they don’t call back you all way have get ahold of somebody
Appreciate the service attendants
Excellent service and negotiations. Staff was friendly and gave all the time necessary to deal with any issues or requests with out any rush
All the vehicles are really sharp and comes in a variety of colors. The service department are reliable and always friendly and eager to help you