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Customer Testimonials
Loved the vehicles and the warranties that came with it !! Shonda and Goerge were awesome to work with !!
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This Telluride I bought is my 4th Kia vehicle and they have been awesome vehicles for me. This is my 3rd time buying from this Don Franklin lot and I have recommended them to several people. This is second time getting having Ryan Sutherland. He is very straightforward does not beat around the bush but he will do anything he can to help get you in a car.
Margaret O’Connor I paid for Kia ! Very nice friendly people! Thank you for your help
We got great service Stan did not stop until we got in the car that we wanted . Couldn't ask for a better experience.
They will work with you
Short answer is everything friendly people that you feel like actually have your back, me and my family have all gotten cars and our services there and I don’t think there’s ever been an issue.
Friendly. Great atmosphere. Service department always willing to help.
Friendly fast and efficient
Friendly staff
Reasonable prices and friendly and fast
Great customer service.
Everything
Service guy was super friendly
Service department was wonderful, thorough and knowledgeable. Thank you!
Good service. Got me in and out of there in no time
Harley was so helpful. He was determined to help me get the vehicle He was honest and truth to my question. After previous experiences that didn’t go well. It was nice to have someone willing to go the “ extra mile “. Thank you so much. Don Franklin Kia Somerset and Harley West. I’m loving my 2026 Seltos
I was a fill in for oil change and tire rotation on a Saturday. Told me to bring in first thing and they would get me in at some point. Never thought they would get it done before I even left somerset. I expected to go home Russell springs and come back later. It was done promptly and sooner than expected. I Thanked them very much for that. Good job guys. 👍
Very friendly & fast service. Always a good experience when I come.
Great service advisor!
Ty listened to what I had to say about my vehicle and made sure the people working in the back checked out the problem. He has waited on me before and always seems to take care of what needs to be completed on my Telluride. Thanks Ty.
Name removed
They do excellent work.
Na
I was in need of a vehicle and didn't know how I was going to afford one. I went to Don Franklin and Kallum got me in just exactly what I needed! Thank you too Kallum and Don Franklin for getting me into an affordable payment!
The warranty is what keeps me coming back
Wonderful
Everyone everything
No comment
Always great service and very nice efficient personnel
I love my Kiia Sorento I traded my 2024 to a 2026 and I love the people especially Brian Nichols