Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 21, 2024 — Rated 9 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I just came in for an oil change. There is an old recall on my air bag inflator. Why doesn’t Buick send out the part?!

Report a concern   December 21, 2024 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff and great service.

Report a concern   December 20, 2024 — Rated 10 out of 10 by Jonathan Johnson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

American made!

Report a concern   December 20, 2024 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Affordable
Courteous

Report a concern   December 19, 2024 — Rated 10 out of 10 by Kathleen Vaughn Don Franklin Somerset GM Service Department
What do you like about our products and services?

Doesn’t take all day….environment is tidy and clean…pricing is very fair

Report a concern   December 19, 2024 — Rated 10 out of 10 by William Walker Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Being treated as an important customer before and after the sale.

Report a concern   December 19, 2024 — Rated 10 out of 10 by K.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and efficiency.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Daniel Rogers Don Franklin Somerset GM Service Department
What do you like about our products and services?

Handy

Report a concern   December 19, 2024 — Rated 10 out of 10 by Billy Pitman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   December 19, 2024 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Clean dealerships fast service department friendly employees

Report a concern   December 18, 2024 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff and quick service

Report a concern   December 18, 2024 — Rated 10 out of 10 by T.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick scheduling, expert advice, fast service

Report a concern   December 18, 2024 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service! Polite and very quick

Report a concern   December 18, 2024 — Rated 10 out of 10 by A.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service, staff and inventory are the best

Report a concern   December 18, 2024 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is thorough about what they do.
Very satisfied.

Report a concern   December 18, 2024 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy process

Report a concern   December 18, 2024 — Rated 10 out of 10 by Gail Isaacs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We have always driven Chevrolets and Don Franklin has always been so accommodating when we come here. Their salesmen are always so polite and helpful. We would never go any place else to buy a vehicle.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Lynn Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service was very good

Report a concern   December 15, 2024 — Rated 10 out of 10 by Timothy Strong Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good wash talk to

Report a concern   December 15, 2024 — Rated 10 out of 10 by Kimberley Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Listens to you and addresses the issues that you are experiencing. This is a great dealership and I have bought my last five 5️⃣ vehicles from you.

Report a concern   December 15, 2024 — Rated 10 out of 10 by Tonya Jones Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great selection and great sales team.

Report a concern   December 14, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle, Joe and Jason are great to work with!!

Report a concern   December 14, 2024 — Rated 10 out of 10 by H.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Promptness, good customer service

Report a concern   December 13, 2024 — Rated 10 out of 10 by T.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional service. Kindness.

Report a concern   December 13, 2024 — Rated 9 out of 10 by F.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The younger man is always nice to me.

Report a concern   December 12, 2024 — Rated 9 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The price is fair and the service is prompt. In addition a driver drives us to lunch while the serfvice is neing done.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Jon Stroud Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very courteous and helpful. The service department is great to deal with and they go out of their way to make you feel like your special.

Report a concern   December 12, 2024 — Rated 10 out of 10 by Gene Sweet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very knowledgeable staff that gives you an upfront assessment of what they're going to be doing to your vehicle , and what it will cost you to have it repaired before the work is completed. Very friendly and they try to work around your schedule as much as possible.

Report a concern   December 12, 2024 — Rated 10 out of 10 by W.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We like GM products and salesman was very friendly.


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