Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 8, 2025 — Rated 9 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very polite

Report a concern   April 8, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The process was simple, quick and the people were friendly.

Report a concern   April 7, 2025 — Rated 10 out of 10 by V.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly and helpful

Report a concern   April 6, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt friendly service
Report a concern   April 6, 2025 — Rated 10 out of 10 by James Cook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and knowledgeable employees!
Report a concern   April 6, 2025 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service people are nice
Report a concern   April 5, 2025 — Rated 10 out of 10 by W.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always helpful!
Report a concern   April 5, 2025 — Rated 9 out of 10 by Jerry Hunley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast dependable service that got me back on the road in my truck
Report a concern   April 5, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Been a gm man forever!!!
Report a concern   April 5, 2025 — Rated 10 out of 10 by M.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Professional

Report a concern   April 5, 2025 — Rated 9 out of 10 by A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good ,no problems

Report a concern   April 5, 2025 — Rated 10 out of 10 by Wanda Humfleet Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Easy to deal with and very friendly

Report a concern   April 5, 2025 — Rated 10 out of 10 by L.C. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Get service dept and always so nice

Report a concern   April 5, 2025 — Rated 10 out of 10 by Danny Mize Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good products & great service

Report a concern   April 5, 2025 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like your honesty, professionalism and great service. I also liked the price of truck and the salesman was not pushy. Your service was very quick.

Report a concern   April 5, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   April 5, 2025 — Rated 10 out of 10 by Marcia Eldridge Don Franklin Somerset GM Service Department
What do you like about our products and services?

Because the men at the service counter are always so kind and helpful and polite and they are always smiling.
Report a concern   April 5, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are helpful

Report a concern   April 5, 2025 — Rated 10 out of 10 by E.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff. Good service
Report a concern   April 5, 2025 — Rated 10 out of 10 by Rosetta Abney Don Franklin Somerset GM Service Department
What do you like about our products and services?

The ease of talking to someone or even looking at what is online. The staff treated me with respect. Even with my dumb questions they were so nice.

Report a concern   April 5, 2025 — Rated 10 out of 10 by Bobbi Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service
Report a concern   April 5, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

H
Report a concern   April 5, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and quick service!
Report a concern   April 4, 2025 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Didn’t have to wait long for oil change

Report a concern   April 2, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

polite and prompt

Report a concern   April 2, 2025 — Rated 10 out of 10 by Timothy Withers Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I was able to get a car I was looking for online sent to the dealership near me and the sales person was really awesome and worked really long and hard to get me the best deal. I was able to get a good trade in on my car and other incentives as well. They were able to help me cash in my newly bought warranty on the car I had and then I put it on this newer car. Don Franklin even fixed some of the minor issues the car had like a paint chip and the problem I had with a tire. They replaced the tire and fixed the small paint chip. Wow they are wonderful. I am so happy with them for all they do to go out of their way to help a customer. I recommend them to everyone I know. I bought the car I traded in to them back in 2015 and they have done a great job of servicing that car over the years and the Service people are kind and helpful. This is important since all cars can have problems eventually. Knowing you have a place to take the car to get it worked on right is important. I highly recommend Don Franklin.
Report a concern   April 2, 2025 — Rated 10 out of 10 by Timothy Crouch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin ALWAYS takes good care of us.
Report a concern   April 1, 2025 — Rated 10 out of 10 by Carlos Cameron Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great customer service!!
Report a concern   April 1, 2025 — Rated 10 out of 10 by Patsy Morgan Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very pleased with quality of product and helpfulness of sales personnel.

Report a concern   April 1, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service is very good and getting to look at cars and test drive was quick and easy


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