Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   June 23, 2025 — Rated 10 out of 10 by J.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice people , do a great job !Thank you
Report a concern   June 22, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service staff is friendly, respectful, very informative, always punctual and anxious to help with and handle any vehicle service need I encounter. I HIGHLY recommend Don Franklin's service department.

Lonnie Reppert
Manager, CEO
Reppert Funeral Home Inc
Berea, KY

Report a concern   June 21, 2025 — Rated 10 out of 10 by Donnie Hunley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service.
Report a concern   June 21, 2025 — Rated 10 out of 10 by MATHEW Deaton Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great selection and pricing. Our salesman, Tracy Whitaker, was nothing short of amazing. Patient, assertive, detailed, kind, helpful, professional, everything we were looking for in someone to help us find our new vehicle. Give this man a raise and some praise! We will definitely be back to do business with Tracy to the future. Thank you!
Report a concern   June 21, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good price and fast service. Friendly too.
Report a concern   June 21, 2025 — Rated 10 out of 10 by Megan Pruett Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is top notch. All of the guys who work there are polite and friendly. The lady on the phone always is too. I am not happy about the 3% charge for using a card, but that is my only complaint.
Report a concern   June 20, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional and timely service!
Report a concern   June 19, 2025 — Rated 10 out of 10 by E.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding customer service by Justin!! Thank you for the awesome service!!
Report a concern   June 19, 2025 — Rated 10 out of 10 by Tracy Byrd Don Franklin Somerset GM Service Department
What do you like about our products and services?

The services where divine...
Report a concern   June 19, 2025 — Rated 10 out of 10 by Kyle Helm Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

A lot of inventory, salesmen, and service outside the one location. Helpful friendly group that made the deal happen and headed out with a new ride.

Report a concern   June 19, 2025 — Rated 10 out of 10 by C.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and awesome people
Report a concern   June 19, 2025 — Rated 10 out of 10 by Gregory Posey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service . Discussed what they were going to do and why . In our case it was changing air filter and cabin filter in order to keep the Don Franklin bumper to bumper warranty.

Report a concern   June 19, 2025 — Rated 10 out of 10 by V.L. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I just purchased my third Traverse. Perfect sized vehicle for my family and needs.
Kyle Young in the Somerset location was awesome!
Report a concern   June 19, 2025 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service
Report a concern   June 19, 2025 — Rated 10 out of 10 by Michael Patterson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, great people!
Report a concern   June 19, 2025 — Rated 10 out of 10 by David Rogers Don Franklin Somerset GM Service Department
What do you like about our products and services?

My advisor Justin, was extremely professional and communicative.

He’s a ten star quality service advisor.
Report a concern   June 19, 2025 — Rated 10 out of 10 by E.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in and out pretty quickly. Every one was friendly.
Report a concern   June 19, 2025 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love the GMC Acadia vehicle.

Report a concern   June 18, 2025 — Rated 10 out of 10 by G.V.M. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great customer service!

Report a concern   June 16, 2025 — Rated 10 out of 10 by Mickey Jude Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Easy to deal with. Very friendly people.

Report a concern   June 15, 2025 — Rated 9 out of 10 by D.F. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very courteous staff. Adequate waiting areas with playroom.

Report a concern   June 15, 2025 — Rated 10 out of 10 by Contina Schill Don Franklin Somerset GM Service Department
What do you like about our products and services?

The customer service is amazing!
Report a concern   June 14, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, prompt service. Very knowledgeable. Thank you.

Report a concern   June 14, 2025 — Rated 10 out of 10 by C.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, courteous servi c e. They helped me save money on my service call.
Report a concern   June 14, 2025 — Rated 10 out of 10 by W.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

None

Report a concern   June 14, 2025 — Rated 10 out of 10 by R.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Promt
Report a concern   June 14, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people we delt with were friendly, yet professional. I would recommend this dealership.
Report a concern   June 14, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Nice folks and great service
Report a concern   June 14, 2025 — Rated 10 out of 10 by Gretta Woodall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and polite
Report a concern   June 10, 2025 — Rated 10 out of 10 by Linda Bennett Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are always very friendly and helpful.


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