Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   May 3, 2025 — Rated 10 out of 10 by Roger Rainwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very friendly and are willing to help in any way possible

Report a concern   May 1, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and professionalism.
Report a concern   May 1, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, like always!
Report a concern   May 1, 2025 — Rated 10 out of 10 by John Ammons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was fast and easy ,people were friendly.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Judy Fitzsimons Don Franklin Somerset GM Service Department
What do you like about our products and services?

So far love my Expedition! Plenty of room getting in and out of vehicle. Does not hurt my arthritis like the Regal did! Only wish it had a CD player!! Yes, I am old and want to play my favorite CD’s. Did not know that it did not have one when I bought it! Only thing I can think of that I wish it had. Plenty of leg room in back seat for comfort of passengers.

Service department is always ready to answer any question and take care of vehicle. Fast service when I got my oil change. Thank you.

Report a concern   May 1, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service.

Report a concern   May 1, 2025 — Rated 9 out of 10 by P.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Nice vehicles, nice people, and helpful!
Report a concern   May 1, 2025 — Rated 10 out of 10 by K.B. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Everyone was nice and did everything to satisfy our needs
Report a concern   May 1, 2025 — Rated 10 out of 10 by Tim Mccoy Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We have had great service over the years.

Report a concern   May 1, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly knowledgeable staff
Report a concern   May 1, 2025 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, professional
Report a concern   May 1, 2025 — Rated 10 out of 10 by Ronald Bates Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly people.

Report a concern   May 1, 2025 — Rated 10 out of 10 by S.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Excellent Service!
Report a concern   April 30, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick friendly service!

Report a concern   April 30, 2025 — Rated 9 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The sales staff tried to sell me a truck, but didn't over-pressure me. Just didn't offer the fair deal, in my opinion.

Report a concern   April 30, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like how fast and thorough they are.
Report a concern   April 30, 2025 — Rated 10 out of 10 by Wayne Epperson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great
Report a concern   April 30, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service
Report a concern   April 30, 2025 — Rated 10 out of 10 by Jarred Thornton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone except the salesmen out front were excellent and curtious. Answered my questions. And in general were respectful. The guys out front were hateful and unprofessional and uninterested. Could have sold another car.
Report a concern   April 30, 2025 — Rated 9 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service
Report a concern   April 30, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great people who go above and beyond to help you. Even though we weren't able to reach a deal on the vehicle we talked about, we will still be going back here to purchase vehicles.
Report a concern   April 29, 2025 — Rated 10 out of 10 by R.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly, informative,quick to meet my every need. polite in every way. My dealer Mr. young needs a raise for sure…
Report a concern   April 29, 2025 — Rated 10 out of 10 by A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They got me in on a Saturday morning. Fast and friendly staff.

Report a concern   April 29, 2025 — Rated 9 out of 10 by Brandon Reynolds Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service was excellent products of the vehicles in good shape
Report a concern   April 29, 2025 — Rated 10 out of 10 by Hope Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was incredibly helpful in the process of buying a new car. We went in with very low expectations, but he was such a huge help! He exceeded our expectations and found me the perfect car. Thank you!
Report a concern   April 27, 2025 — Rated 10 out of 10 by John Ashley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service and customer service

Report a concern   April 27, 2025 — Rated 10 out of 10 by Darrien Akin Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Friendly service

Report a concern   April 27, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease of appointments

Report a concern   April 26, 2025 — Rated 10 out of 10 by Martha Daniel Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service is my experience every time I visit Don Franklin service department. THANK YOU

Report a concern   April 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, courteous and professional service


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