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Customer Testimonials
The lady the answered the phone was super friendly and helpful and the guys in the service department are always friendly and very helpful if I have any questions
The speed of repairs and accuracy
Great service, nice personnel.
Friendly, courteous and very helpful with my questions and concerns.
Great products and great service.
Everyone involved is very knowledgeable and helpful.
I appreciate the kindness shown to me as a new customer, not knowing where to go or who to speak with. The man helping me when I initially arrived in the service department was very kind, helpful, and patient. The service was extremely fast, which I appreciate. The total I was charged was reasonable as well.
Everything but the prices.
Service is good
I enjoyed the ease of scheduling my appointments and they willingness of the dealership to take care of my vehicles.
Good friendly people to work with and professional
Very nice service department. Everyone is always friendly and helpful.
Best service dept we have ever dealt with. Fast and efficient. We have bought 3 vehicles from them and do not regret driving the extra time to buy from them.
Great to work with and they made it work!
The people, honestly! We’ve bought about 5-6 cars off Kyle Young (so many I’ve lost track!) and everytime, our experience is seamless!
Gmc
Treated me good also willing to help
Reach out and asked if anything they can do. Worked with me on the rental.
Very pleased with the service we received and we will be back for sure.
It quick, easy and convenient.
The fast service of getting you in and the courteous and speedy service getting your vechile in and out quickly!
Same day service with a smile
Parts availability good and timely service
They definitely follow up on there service department and job completion
Friendly staff.. honest, dependable service.
Justin was very helpful as a salesperson, he was patient and explained my different options on different trucks. Also Bobby in finance was wonderful to work with.
There are plenty of service writers to ensure the wait isn’t very long. Scheduling is simple for simple service. Fortunately I haven’t had any emergent issues.
Top notch products. Except your windshield wipers. The ones I got last month at Russell Springs are terrible.
The service department at Don Franklin GMC is outstanding. I always take my truck there to get worked on. The prices for service is compatible with other places so I’d much rather take it there for the quality assurance.
The service

They always try to get you in as soon as they can