Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always friendly, great communication, and performs the service well.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Joe Oldfield Used Cars Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was treated the best and would recommend your service department very highly thanks Joldfield

Report a concern   October 10, 2025 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Sell Chevrolet and gmc trucks, can’t go wrong there. Guys in service from the ones who scheduled service, write ups and mechanics all have got control and know what they are doing.
Report a concern   October 10, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I really appreciate the fast service.
Report a concern   October 10, 2025 — Rated 10 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The ease of making appointments and they are proficient on planning the length of time for each appointment. Friendly Staff
Report a concern   October 9, 2025 — Rated 10 out of 10 by R.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your service is always top notch… very helpful and knowledgeable staff.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Russell Goff Don Franklin Somerset GM Service Department
What do you like about our products and services?

Attention to detail.

Report a concern   October 9, 2025 — Rated 10 out of 10 by John Adams Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly people to deal with! And they don’t waste any time getting the job done!
Report a concern   October 9, 2025 — Rated 10 out of 10 by J.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Price was fair. Wait time was reasonably

Report a concern   October 9, 2025 — Rated 10 out of 10 by William Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything went great. Fast, easy abc friendly

Report a concern   October 8, 2025 — Rated 10 out of 10 by Bennie Duck Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m an employee . Everything !!!!!
Report a concern   October 7, 2025 — Rated 10 out of 10 by William Baker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Really am happy with the service I received. Got the truck I wanted!!
Report a concern   October 7, 2025 — Rated 10 out of 10 by R.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service
Report a concern   October 7, 2025 — Rated 10 out of 10 by James Perkins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service

Report a concern   October 7, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service and quality in your lineup of vehicles

Report a concern   October 7, 2025 — Rated 10 out of 10 by Diana Hosner Don Franklin Somerset GM Service Department
What do you like about our products and services?

They all always take very good care of me in my car. I bought it in 2020 and they’re the only ones that touch it thank you very much. See you next oil change.
Report a concern   October 7, 2025 — Rated 10 out of 10 by David Sparrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly
Report a concern   October 7, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Yes
Report a concern   October 5, 2025 — Rated 10 out of 10 by W.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great fast service and friendly staff

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tony Pike Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

This made my second vehicle from your lot. Unfortunately I hit a deer with the last vehicle and we loved that car. We had to get a new vehicle so the first place we came was Don Franklin in Somerset. We remembered the service we had there last time with our first vehicle. The service this time was just as great. Rick Fitzgerald met us in the parking lot and really nice to us. He was patient with us and helped us find the car that suited us. Thank you again Rick and Don Franklin for helping us with our new vehicle. May God Bless You!
Report a concern   October 4, 2025 — Rated 10 out of 10 by Kathy E Oakley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales person ( Tracy ) was very personable and efficient with details and follow up
Report a concern   October 4, 2025 — Rated 10 out of 10 by Robin Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service !!
Report a concern   October 4, 2025 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always excellent service
Report a concern   October 4, 2025 — Rated 10 out of 10 by Jackie Bertram Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service very nice people to work with
Report a concern   October 3, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and always positive attitudes from everyone.

Report a concern   October 3, 2025 — Rated 9 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and friendly.
Report a concern   October 3, 2025 — Rated 10 out of 10 by Terry Tapley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and honest
Report a concern   October 3, 2025 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always friendly and treats me good.

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service desk guys are always polite and courteous!
Always pleased with their service.


Privacy Policy