Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 10 out of 10 by Tammy Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always try to get you in as soon as they can

Report a concern   December 3, 2025 — Rated 10 out of 10 by Robert East Don Franklin Somerset GM Service Department
What do you like about our products and services?

The lady the answered the phone was super friendly and helpful and the guys in the service department are always friendly and very helpful if I have any questions

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The speed of repairs and accuracy

Report a concern   December 3, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, nice personnel.

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, courteous and very helpful with my questions and concerns.

Report a concern   December 3, 2025 — Rated 9 out of 10 by Ronnie Atwood Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great products and great service.
Everyone involved is very knowledgeable and helpful.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate the kindness shown to me as a new customer, not knowing where to go or who to speak with. The man helping me when I initially arrived in the service department was very kind, helpful, and patient. The service was extremely fast, which I appreciate. The total I was charged was reasonable as well.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Perry Cain Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything but the prices.

Report a concern   November 30, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jerry Privett Don Franklin Somerset GM Service Department
What do you like about our products and services?

I enjoyed the ease of scheduling my appointments and they willingness of the dealership to take care of my vehicles.

Report a concern   November 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good friendly people to work with and professional

Report a concern   November 29, 2025 — Rated 10 out of 10 by Dana Lawhorn Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice service department. Everyone is always friendly and helpful.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Leigh Combs Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Best service dept we have ever dealt with. Fast and efficient. We have bought 3 vehicles from them and do not regret driving the extra time to buy from them.

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to work with and they made it work!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jeremy Coleman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people, honestly! We’ve bought about 5-6 cars off Kyle Young (so many I’ve lost track!) and everytime, our experience is seamless!

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Gmc

Report a concern   November 29, 2025 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Treated me good also willing to help

Report a concern   November 28, 2025 — Rated 9 out of 10 by P.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reach out and asked if anything they can do. Worked with me on the rental.

Report a concern   November 28, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very pleased with the service we received and we will be back for sure.

Report a concern   November 25, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It quick, easy and convenient.

Report a concern   November 24, 2025 — Rated 10 out of 10 by Sherry Garland Don Franklin Somerset GM Service Department
What do you like about our products and services?

The fast service of getting you in and the courteous and speedy service getting your vechile in and out quickly!

Report a concern   November 24, 2025 — Rated 9 out of 10 by E.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Same day service with a smile

Report a concern   November 22, 2025 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Parts availability good and timely service

Report a concern   November 21, 2025 — Rated 9 out of 10 by Randy Berry Don Franklin Somerset GM Service Department
What do you like about our products and services?

They definitely follow up on there service department and job completion

Report a concern   November 19, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff.. honest, dependable service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Deonica Asbery Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Justin was very helpful as a salesperson, he was patient and explained my different options on different trucks. Also Bobby in finance was wonderful to work with.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Bill Kleckner Don Franklin Somerset GM Service Department
What do you like about our products and services?

There are plenty of service writers to ensure the wait isn’t very long. Scheduling is simple for simple service. Fortunately I haven’t had any emergent issues.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Lois Vineyard Don Franklin Somerset GM Service Department
What do you like about our products and services?

Top notch products. Except your windshield wipers. The ones I got last month at Russell Springs are terrible.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Jon Stroud Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department at Don Franklin GMC is outstanding. I always take my truck there to get worked on. The prices for service is compatible with other places so I’d much rather take it there for the quality assurance.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Michael Prater Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service


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