Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 16, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service!
Report a concern   August 15, 2025 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Recalls . Problem Solving. Excellent Service. This is our third vehicle . Wish there was more coupons on GMC and Chevy trucks ?

Report a concern   August 15, 2025 — Rated 9 out of 10 by C.T.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon & Drew was the salesman who helped me find my NEW car. I was very happy with the service I was provided, they were able to find a car between my budget, the type of model I was after as well as a workable monthly payment for me. The experience was very smooth & most visits to this dealership I was on a time crunch. So I'm thankful to the Salesman & the Finance associate Bobby for being receptive to my situation and their hard work in this whole process. Thank you!

Report a concern   August 15, 2025 — Rated 10 out of 10 by Nikie Dean Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fixed my car really quick

Report a concern   August 15, 2025 — Rated 10 out of 10 by P.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The calls given up date on service

Report a concern   August 15, 2025 — Rated 10 out of 10 by Wanda Devers Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I absolutely LOVE my Trax. The service was top notch. Best car buying experience ever.
Report a concern   August 15, 2025 — Rated 10 out of 10 by James Kunde Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had a bad experience with this service department. I am well pleased with the services I have received in the past.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly, and gets the jjob done right.

Report a concern   August 15, 2025 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and kind I love the service.
Report a concern   August 15, 2025 — Rated 10 out of 10 by Andrew Delageo Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service
Report a concern   August 15, 2025 — Rated 10 out of 10 by Marilyn Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

It went very fast
Report a concern   August 15, 2025 — Rated 10 out of 10 by D.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Courtesy and accommodating

Report a concern   August 15, 2025 — Rated 10 out of 10 by K.G. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

A+ people to deal with.

Report a concern   August 15, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service is great. Very knowledgeable sales team.

Report a concern   August 12, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My oil change went very quickly and I was out in and out in probably 30 minutes. The service people don’t try to push services and unnecessary things on you, unlike other places I’ve dealt with in the past.

Report a concern   August 12, 2025 — Rated 10 out of 10 by Anna Lawson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is so nice to work with!
Report a concern   August 12, 2025 — Rated 10 out of 10 by Steve Parker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great no pressure experience Matt was great and was very helpful and friendly

Report a concern   August 12, 2025 — Rated 10 out of 10 by Lyndel Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous and timely on service.

Report a concern   August 12, 2025 — Rated 10 out of 10 by Vicki Owens Don Franklin Somerset GM Service Department
What do you like about our products and services?

Thank you for the amazing service you provided during my recent visit. I appreciate the ease in making an appointment online and attending to my vehicle in a quick manner.
Report a concern   August 12, 2025 — Rated 10 out of 10 by T.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything
Report a concern   August 11, 2025 — Rated 10 out of 10 by Laura Begley Don Franklin Somerset GM Service Department
What do you like about our products and services?

How fast the services was, friendly staff
Report a concern   August 11, 2025 — Rated 10 out of 10 by Robert Hendrickson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the fact you all text to remind me I have an appointment. Work was done while I waited and in a timely manner. Well pleased with Don Franklin auto. Thanks to you all.
Report a concern   August 11, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is quality parts with quality service

Report a concern   August 11, 2025 — Rated 10 out of 10 by A.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, friendly service!
Report a concern   August 11, 2025 — Rated 10 out of 10 by Sheila Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient and courteous service, always!
Report a concern   August 11, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were on time.

Report a concern   August 11, 2025 — Rated 10 out of 10 by W.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good people

Report a concern   August 11, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always a 10!

Report a concern   August 11, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   August 11, 2025 — Rated 10 out of 10 by William Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

From start to finish, they provide top notch service, use top of the line products and keep you updated if your vehicle needs any other service done or service recommendations for the future.

Wayne Harrison


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