Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 19, 2025 — Rated 10 out of 10 by Paul Cooley Don Franklin Somerset GM Service Department
What do you like about our products and services?

The personal attention from the members of the service department.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Coleen Pennington Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle Young was amazing and up front and honest !

Report a concern   November 19, 2025 — Rated 10 out of 10 by Laverne Winstead Don Franklin Somerset GM Service Department
What do you like about our products and services?

Employees are very friendly and eager to accommodate their customers. Service and sales representatives are excellent

Report a concern   November 19, 2025 — Rated 10 out of 10 by Connie Burks Don Franklin Somerset GM Service Department
What do you like about our products and services?

You do what I need and do it with care I've never been disappointed Thank you 😊

Report a concern   November 19, 2025 — Rated 10 out of 10 by Danny Delaughter Don Franklin Somerset GM Service Department
What do you like about our products and services?

That your company uses genuine AC Delco products

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very prompt, took less time than I anticipated. Everyone was courteous and friendly. Good follow-up on customer satisfaction.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Steve Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff very friendly.Great service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are all nice

Report a concern   November 18, 2025 — Rated 10 out of 10 by P.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They're prompt friendly very helpful always go above and beyond!

Report a concern   November 18, 2025 — Rated 9 out of 10 by G.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

All the service people i met have been very nice

Report a concern   November 18, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great job on chevy trucks and very helpful service dept.

Report a concern   November 18, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good selection of cars
Friendly service

Report a concern   November 17, 2025 — Rated 10 out of 10 by K.D. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great car and Cowboy made it quick and easy I highly recommend him to anyone looking to buy a vehicle.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Danny Ford Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service always friendly

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Once we get an appointment they are always quick at getting us in and finished.

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Most of the time everything is fine .Ihave bought the last 3 cars off of you but this last I am not happy with Ihave been waiting on parts since September and it’s getting ridiculous .Ian not happy at all.It should not take that long.

Report a concern   November 15, 2025 — Rated 10 out of 10 by K.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers was great sales man.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Nicholas Holder Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick, and staff is very friendly. Highly recommended.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Heather Stephens Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Always helpful and eager to assist

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and convenient

Report a concern   November 14, 2025 — Rated 10 out of 10 by Dennis Hart Don Franklin Somerset GM Service Department
What do you like about our products and services?

We purchased a Buick enclave this year. The purchase and service has been great.

Report a concern   November 13, 2025 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

No pressure to purchase products is good.

I feel like the workers are very knowledgeable in regards to service of my vehicle

Report a concern   November 13, 2025 — Rated 10 out of 10 by Terry Randolph Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I had a chevy truck for 40 plus years.
Only think I miss is the quality that chevy had years ago.
My salesperson Andrew was awesome to deal with and Bobby Johnson also.
Service with DonFranklin has always been great for me.
I'd recommend anyone to go visit them.

Report a concern   November 13, 2025 — Rated 10 out of 10 by Daniel Phillips Don Franklin Somerset GM Service Department
What do you like about our products and services?

Customer service

Report a concern   November 13, 2025 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department has always been courteous and helpful. I have never felt pressured or felt they ever
Tried to do services that were not necessary.

Report a concern   November 13, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   November 13, 2025 — Rated 10 out of 10 by A.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very good and nice ssleman

Report a concern   November 11, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service was fast and easy and I can usually book services from an app on my phone which is super convenient.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Deanna Rowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’m a repeat customer with Kyle Young. His customer service is top notch! He really goes above and beyond to make sure that I get the best deal and that I am happy with my purchase. To me, that is worth A LOT!

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Not sure about the product yet. It's only been 2 days. However the salesman was very helpful


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