Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   November 10, 2026 — Rated 10 out of 10 by Thomas Elliott Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Excellent service department and sales personnel

Report a concern   November 5, 2026 — Rated 10 out of 10 by Lisa Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon was probably the most helpful and non pushy salesman I have ever had the pleasure of doing business with. He was extremely understanding of my situation and the fact I was in a hurry and he didn’t seem to get frustrated with me and that meant a lot to me.

Report a concern   November 2, 2026 — Rated 10 out of 10 by Sheri Price Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guys and girls are very pleasant and will work with you. What a great place!
Report a concern   November 1, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The salesmen i dealt with. - Andrew Russ
Report a concern   October 31, 2026 — Rated 10 out of 10 by Terry Baker Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

My wife loves here new Chevy Trail Blazer RS. The salesman were great. The only issue that my wife did not care for is the fact that on October 27, 2026 she was informed that her monthly payment would be due on January 1, 2027 and when she signed the contract it said the first payment would be due December 11, 2026. We have purchased several vehicles on the years but this was the makes the second time that the dealership was not straight up with us. It’s not about the money because we can afford the vehicle. It’s all about honesty and principle.

Report a concern   October 31, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very good products

Report a concern   October 31, 2026 — Rated 10 out of 10 by Roger Baldwin Don Franklin Somerset GM Service Department
What do you like about our products and services?

My first visit to your Service Center and Steve took great care of me.
I was very impressed.
Roger Ray Baldwin
Oneida, Tn. 37843
Report a concern   October 31, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service oil changes
Report a concern   October 30, 2026 — Rated 10 out of 10 by David Rioux Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!
Report a concern   October 30, 2026 — Rated 10 out of 10 by Mark Passwater Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service deptment is very friendly, and gets the job done when we need our vechicles serviced. We appreciate all of you.

Report a concern   October 30, 2026 — Rated 10 out of 10 by Wayne Taylor Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevrolet is hands down the best dealership i have ever dealt with. No pressure salesman and the Best service department you could ask for. Fast, knowledgeable and friendly. 10 out of 10 would definitely recommend

Report a concern   October 26, 2026 — Rated 10 out of 10 by Thomas Meyer Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very professional and courteous very good to work with
Report a concern   October 25, 2026 — Rated 9 out of 10 by A.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ve always been a Chevrolet person. The service department seems to be very good.

Report a concern   October 24, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Awesome service!!

Report a concern   October 24, 2026 — Rated 10 out of 10 by Dennis Hart Don Franklin Somerset GM Service Department
What do you like about our products and services?

Their eagerness to take care of the customers

Report a concern   October 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very happy with the service First name removed is the best!
Report a concern   October 24, 2026 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

We have always gotten great service at Don Franklin for our GMC and Buick. Graydon Koger has always be our “ go to person “ on you service team and he has always been wonderful in dealing with our service needs.
Report a concern   October 23, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone has always been very nice to me personally.

Report a concern   October 23, 2026 — Rated 10 out of 10 by Charles Black Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff that are ready to serve their customers. Work completed in a timely manner.

Report a concern   October 23, 2026 — Rated 10 out of 10 by G.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Willing to make sure the customer is taken care of in whatever area the service is needed.

Report a concern   October 23, 2026 — Rated 10 out of 10 by Kasondra Barnes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy was my favorite person ever he spent two days trying to get me a car and I appreciate it so much
Report a concern   October 23, 2026 — Rated 10 out of 10 by D.A.H.V.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

GMC
Report a concern   October 23, 2026 — Rated 10 out of 10 by Charlotte Prather Don Franklin Somerset GM Service Department
What do you like about our products and services?


Not sure
Report a concern   October 23, 2026 — Rated 10 out of 10 by Dixie Stephens Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are kind and friendly. Service quick
Report a concern   October 22, 2026 — Rated 10 out of 10 by Dan Andrews Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service personnel kept me informed on the length of time it was taking. He arranged for a driver too take me home.
I really appreciated that.
Report a concern   October 21, 2026 — Rated 10 out of 10 by James Snell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and courteous. Any issues are resolved with no argument.
Report a concern   October 17, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Convenience of location
Report a concern   October 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 15, 2026 — Rated 10 out of 10 by Dale Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get good service when I go to Don Franklin Chevrolet with my Silverado. They treat me in a very good professional way. I would highly recommend them to anyone needing any kind of service.

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