Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   August 1, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked when I can call Justin Tilley and he always takes care of my needs for my fleet of vehicles. Thank you.
Report a concern   August 1, 2026 — Rated 10 out of 10 by N.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and efficient work
Report a concern   July 31, 2026 — Rated 10 out of 10 by Michael Fink Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department troubleshot the vehicle and found the problem.

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff are very nice.
Report a concern   July 30, 2026 — Rated 10 out of 10 by Linda Freeman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service
Report a concern   July 30, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like how easy it is to get in and out quickly.

Report a concern   July 29, 2026 — Rated 9 out of 10 by David Webb Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly employees

Report a concern   July 29, 2026 — Rated 10 out of 10 by Melissa Henderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always receive excellent service from the Chevrolet service department. Everyone is friendly, professional, and takes the time to answer my questions. They make the process easy and always treat me with respect. I’m very satisfied with the service I receive and appreciate the great customer care every visit.
Report a concern   July 28, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The employees are so friendly they go above and beyond to meet your needs
Report a concern   July 27, 2026 — Rated 10 out of 10 by Emma Payne Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and helpful staff showed me where I needed to go and kept me updated on my vehicles service. Quick and easy service. Definitely recommend and will be going back in the future.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Spencer Carrico Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The DF employees were great to deal with. Adam and John were awesome.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Rachel Lowe Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything was great!!!!
Report a concern   July 27, 2026 — Rated 10 out of 10 by Jeffrey Jackson Don Franklin Somerset GM Service Department
What do you like about our products and services?

First class vehicles and first class individuals. Very professional.
Report a concern   July 27, 2026 — Rated 10 out of 10 by David Sparrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service, fast and friendly
Report a concern   July 27, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service
Report a concern   July 25, 2026 — Rated 10 out of 10 by B.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and nice people to work with.

Report a concern   July 24, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and helpful staff. Quick turnaround service

Report a concern   July 24, 2026 — Rated 10 out of 10 by Leora Combs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly Staff! Reminders thur texts !

Report a concern   July 24, 2026 — Rated 9 out of 10 by Susan Cooper Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales reps very friendly. Bought a vehicle, its been in the service garage since I bought it. Not too happy about that.

Report a concern   July 24, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Love the product however negotiations were in there favor.
Report a concern   July 23, 2026 — Rated 10 out of 10 by Melinda Loveless Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was so nice and my car was fixed

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kept me informed

Report a concern   July 23, 2026 — Rated 9 out of 10 by D.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly employees.
Report a concern   July 23, 2026 — Rated 10 out of 10 by William Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is friendly and way to work with.
Service and parts department does an excellent job.

Wayne Harrison
Report a concern   July 23, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I have purchased countless vehicles from the Somerset location would have this time, but he didn’t have any that fit the description of what I’m looking for. Mike is supposed to be searching to find one.
Report a concern   July 22, 2026 — Rated 10 out of 10 by Frankie Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

How fast you get repairs done

Report a concern   July 22, 2026 — Rated 10 out of 10 by Joshua Odaniel Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We had a great experience - all around easy to work with

Report a concern   July 21, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service and fair prices. Best in town!
Report a concern   July 21, 2026 — Rated 10 out of 10 by E.O.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When I was there to get my oil changed my tire sensors was out three of them he quoted me about $240 and I was like I don't really have the extra money and he did not pressure me into doing it he looked at me and said that's fine ma'am and as far as his sensor it's not going to hurt your car but just keep an eye on your tires and that was very nice of him not pressuring me in to getting something when I did not have the money
Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service every time. No long waits, stick to schedule, information about our vehicle is precise and helpful. Friendly and helpful customer support!

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