Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How easy to get appointment and get jobs done
Report a concern   April 4, 2026 — Rated 10 out of 10 by Robin Holbrook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always do a great job taking care of our vehicles and everyone is so nice!!
Report a concern   April 4, 2026 — Rated 10 out of 10 by Heather Hall Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin was super nice and helpful. Very professional and went above and beyond to take care of me!

Report a concern   April 3, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service at Don Franklin Somerset GMC is superior to the others. They are quick. They are friendly. I’ve never had an issue with these people over the years and I will continue to purchase my vehicles here I highly recommend them.
Report a concern   April 3, 2026 — Rated 10 out of 10 by Florene Bartley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great vehicles and service

Report a concern   April 3, 2026 — Rated 10 out of 10 by Austin Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast
Report a concern   April 3, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly, very knowledgeable
Report a concern   April 2, 2026 — Rated 10 out of 10 by David Sparrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very fast and friendly
Report a concern   April 2, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There outstanding

Report a concern   April 2, 2026 — Rated 10 out of 10 by Linda Kindle Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All the staff were wonderful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin is the best service man that you have working for the business.
Report a concern   April 2, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything.
Report a concern   March 31, 2026 — Rated 10 out of 10 by Linette Mcphetridge Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very helpful staff, made the process super easy!
Report a concern   March 31, 2026 — Rated 10 out of 10 by Joshua Sumner Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Andrew my sales man was awesome. Answered question, polite, all around seemed to be a great guy. Got what I wanted at a price I wanted.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Judith Patterson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Fantastic selection…. Great communication….. superior customer service
Report a concern   March 30, 2026 — Rated 10 out of 10 by Linda Bennett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The Service team has always been friendly. They are quick. It’s been easy to schedule. We are always in and out.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

courteous and efficient service always.
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff are always willing to help you. Adam the GM is always kind and willing to talk with me.
I can call athe service department and chat with Justin Tilley or one of the others to help if I have a question on the road about my vehicle.
Gerald Spradlin and the other in parts help me when I add personal things to my car.

Always a pleasant experience.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Summer Britt Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing service !!!
Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy, of staff and speed of service

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had any problems. I’ve heard other people say that they’ve had problems but personally, I’ve not experienced any yet. Thank you.
Report a concern   March 27, 2026 — Rated 10 out of 10 by W.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are professional, competent, and customer friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It is fast and efficient. The only thing I didn’t like was I didn’t get my discount. He forgot to take it off my ticket. Said he had put the amount in and couldn’t go back and change it. But everyone is always nice and helpful. Thank you!!
Report a concern   March 27, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Been coming there for years

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jack Hutcheson Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Another job well done

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, easy appointment and friendly service staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.A.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very efficient, professional, answered all my questions and had part on hand that needed to be replaced.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Customer service and used market

Report a concern   March 27, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

we were looking at a new Buick enclave found one but didn't buy. Our salesman Chaz did a great job of answering questions and helping pick a vehicle we liked.

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