Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 24, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very dependable.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Alan Sweet Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the GMC Sierra pickup line. I currently have a 23 model

Report a concern   April 24, 2026 — Rated 10 out of 10 by Carol Correll Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin Tilley worked me in so I could keep a medical appointment at UK. He met me early and stayed late. He is mannerly and knowledgeable of billing and warranty he is knowledgeable of the whole diagnostic procedure!

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and price

Report a concern   April 23, 2026 — Rated 10 out of 10 by Jerry Privett Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate the organized and efficient way Don Franklin schedules and performs maintenance's on our vehicles.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great employees!!!
Report a concern   April 22, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very friendly and fast
Report a concern   April 21, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful people and great place to buy a suv.
Report a concern   April 21, 2026 — Rated 10 out of 10 by Rita Cash Don Franklin Somerset GM Service Department
What do you like about our products and services?

A regular tv while you wait which may be a hr or so .
Report a concern   April 21, 2026 — Rated 10 out of 10 by M.E. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are friendly and the price was what I expected.
Report a concern   April 21, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Well Kyle was good enough to explain things to me that I was not sure about. He was very accommodating with me cleaning my stuff out of my trade in. Even though I asked a lot of questions he did not get aggravated about it at all. Once I made it clear of what my needs were in my future vehicle he was able to narrow things down and help me save money because I really thought I was going to have to buy a larger vehicle. He gave me a large selection and once we found one that was within price range and agreeable, he got it here quickly and I was very pleased with the sale.
Report a concern   April 21, 2026 — Rated 10 out of 10 by Stephanie Oakes Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Chaz was absolutely amazing

Report a concern   April 20, 2026 — Rated 9 out of 10 by Joshua Carter Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John Wagers
Report a concern   April 20, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great lineup of vehicles and a great sales staff. That was very helpful with no pressure.

Report a concern   April 20, 2026 — Rated 9 out of 10 by James Clark Don Franklin Somerset GM Service Department
What do you like about our products and services?

Alawsys performed as requested and timely
Report a concern   April 16, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is quality and very friendly and professional staff
Report a concern   April 16, 2026 — Rated 10 out of 10 by Donny Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   April 14, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Pleased with Andrew Russ for handling everything! Would recommend GM to others. Thank you
Report a concern   April 14, 2026 — Rated 10 out of 10 by Dennis Shepherd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service and good communication on the status of your vehicle while being serviced

Report a concern   April 13, 2026 — Rated 10 out of 10 by Lincoln Barnard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon Wagers is EXCELLENT. Professional staff all around. They are not pushy like many dealerships. Worth the 2 hour trip.

Report a concern   April 13, 2026 — Rated 9 out of 10 by K.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I think it is a good product and sales staff very friendly and knowledgeable

Report a concern   April 13, 2026 — Rated 10 out of 10 by James Ballard Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked the honesty and hometown feel of your dealership. Travis went above and beyond to help us.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Sherry Davis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I feel I get the best deals when buying from Don Franklins in Somerset.
Report a concern   April 12, 2026 — Rated 10 out of 10 by Cindy Hail Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great customer service!! Very nice always!!
Report a concern   April 12, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service writers were excellent at customer service

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service advisor was great. Service was fast and efficient.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff, quick service. You should change the music back to the Message.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elanor Sims Don Franklin Somerset GM Service Department
What do you like about our products and services?

We were treated kind and they answered all our questions. The service manager was helpful

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very nice staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by Elizabeth Clem Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The hard work, determination and die diligence I received from every single employer of Don Franklin


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