Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   August 25, 2023 — Rated 10 out of 10 by C.I. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   August 23, 2023 — Rated 10 out of 10 by Richard Montgomery Don Franklin Russell Springs Service
What do you like about our products and services?

i've bought cars from Eddie since the mid 80's some sight unseen, some where I took his car with the option of selling my trade myself over a 90 day period or bringing it to him for a trade
No better people to work with in my opinion my family and I have bought over 20 cars from Franklin

Report a concern   August 22, 2023 — Rated 10 out of 10 by D.K. Don Franklin Russell Springs Service
What do you like about our products and services?

I like the friendly and helpful associates working there.

Report a concern   August 20, 2023 — Rated 9 out of 10 by Donna Taylor Don Franklin Russell Springs Service
What do you like about our products and services?

The Chevrolet store went above and beyond to make things right with my Hyundai Tucson. We just got back from a week in Florida and it ran beautifully the entire trip and not one drop of oil was used!!

Report a concern   August 18, 2023 — Rated 10 out of 10 by E.E. Don Franklin Russell Springs Service
What do you like about our products and services?

Consistent good customer service.

Report a concern   August 18, 2023 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Good job

Report a concern   August 17, 2023 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very professional and easy to work with.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Zackery Owens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Fast and easy. Hassle free car shopping.
Jordan and Brandon were great to work with.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Blake Miller Don Franklin Russell Springs Service
What do you like about our products and services?

Service was excellent

Report a concern   August 11, 2023 — Rated 10 out of 10 by Jamie Crew Don Franklin Russell Springs Service
What do you like about our products and services?

Always do.a great job. Super easy to get a appointment when needed.

Report a concern   August 11, 2023 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Knowledgable, friendly and honest sales associate for the first thing, service department was easy to work with. Professional atmosphere of business, clean and inviting building. So far have enjoyed my dealings with them

Report a concern   August 11, 2023 — Rated 10 out of 10 by J.H. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff are great to help accommodate you with your needs

Report a concern   August 10, 2023 — Rated 10 out of 10 by James Bridgeman Don Franklin Russell Springs Service
What do you like about our products and services?

They don't forget you after the sale. Good service and Blake is a very good salesman he helps on things that I forgot.

Report a concern   August 6, 2023 — Rated 10 out of 10 by S.L. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Salesman was very good & informative along with the GM…..

Report a concern   August 2, 2023 — Rated 10 out of 10 by Steve Lane Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very knowledgeable sales staff !
From the first visit, till the purchase and delivery, everything was smooth.

Report a concern   July 27, 2023 — Rated 10 out of 10 by Laura Scott Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Mostly like the people who work there! And I’m a Chevrolet person.

Report a concern   July 12, 2023 — Rated 10 out of 10 by B.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Price and professionalism

Report a concern   July 12, 2023 — Rated 10 out of 10 by Sharon Foley Don Franklin Russell Springs Sales Department
What do you like about our products and services?

rides smooth and handles easy

Report a concern   July 11, 2023 — Rated 10 out of 10 by D.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake Miller did an excellent job in the purchase of our 2023 Canyon

Report a concern   July 7, 2023 — Rated 10 out of 10 by B.S. Don Franklin Russell Springs Service
What do you like about our products and services?

I like that I can get my vehicles promptly to get serviced.

Report a concern   July 5, 2023 — Rated 10 out of 10 by Jason Allen Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is very professional and nice at Don Franklin in Russell Springs. Every time I have bought a vehicle or had a vehicle serviced, worked on at this location it has been a good experience. I highly recommend the service department.

Report a concern   July 5, 2023 — Rated 10 out of 10 by M.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Been a customer for sey years.. always received good service.

Report a concern   July 4, 2023 — Rated 10 out of 10 by B.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Great dealership

Report a concern   June 30, 2023 — Rated 10 out of 10 by Kimberly Sowder Don Franklin Russell Springs Service
What do you like about our products and services?

I was able to get an oil change appointment very quickly. I didn't have to wait very long and my car was taken back. Highly satisfied with Don Franklin Auto sales and service!

Report a concern   June 28, 2023 — Rated 10 out of 10 by Jordan Godsey Don Franklin Russell Springs Service
What do you like about our products and services?

Alvie is the man

Report a concern   June 27, 2023 — Rated 10 out of 10 by K.S. Don Franklin Russell Springs Service
What do you like about our products and services?

everyone is so nice and helpful and it makes me feel so relaxed when i bring my car in because i know it will be taken care of . excellent service and excellent professionals

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Guys at the service desk are personable and kind; I always appreciate their approach to keeping us well maintained and moving.

Report a concern   June 24, 2023 — Rated 9 out of 10 by Sandra Coffey Don Franklin Russell Springs Service
What do you like about our products and services?

Didn’t have to wait long and staff was very nice

Report a concern   June 23, 2023 — Rated 10 out of 10 by A.Y.J. Don Franklin Russell Springs Service
What do you like about our products and services?

I like having a dealer close to me. It’s good to know the people you’re doing business with.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Michael Ford Don Franklin Russell Springs Service
What do you like about our products and services?

I have always had a great experience purchasing vehicles from Don Franklin and with their service dept too!


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