Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   December 8, 2021 — Rated 9 out of 10 by C.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Ease of scheduling & availability of appts; services provided in a timely manner.

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

People are really nine

Report a concern   December 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Service was great everything I ask for and every question was answered. All very friendly.

Report a concern   December 4, 2021 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

We like to deal locally & GM is the best!

Report a concern   December 3, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast courteous service

Report a concern   December 2, 2021 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Genuine parts and we get 2 free maintenance services.

Report a concern   December 1, 2021 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Everybody is really nice. Love my impala

Report a concern   November 24, 2021 — Rated 10 out of 10 by D.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Sales person very helpful and not too pushy.

Report a concern   November 15, 2021 — Rated 9 out of 10 by J.E. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

You sell good cars

Report a concern   November 8, 2021 — Rated 10 out of 10 by Tina Sinclair Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and helpful staff. Great customer service.

Report a concern   November 5, 2021 — Rated 10 out of 10 by B.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Very pleased with my service

Report a concern   November 3, 2021 — Rated 9 out of 10 by C.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendliness and accuracy

Report a concern   November 2, 2021 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great experience with Jordan Godsey. Will definitely buy again!

Report a concern   November 1, 2021 — Rated 10 out of 10 by Scotty Hardwick Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Jordan was the first sales man I have ever been able to actually deal with at any Don Franklin car lot . Bobby in finance was wonderful to work with as well!!!

Report a concern   October 29, 2021 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great vehicles and service staff.

Report a concern   October 28, 2021 — Rated 10 out of 10 by S.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs location Service Dept does a great job

Report a concern   October 22, 2021 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Paul and Brandon were both great to work with!

Report a concern   October 21, 2021 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Customer service was awesome!

Report a concern   October 20, 2021 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Fast courteous service

Report a concern   October 15, 2021 — Rated 10 out of 10 by Pamela Robertson Don Franklin Russell Springs Service
What do you like about our products and services?

The customer service is unmatched! I always feel like I’m getting the best care possible for my vehicle.

Report a concern   October 14, 2021 — Rated 10 out of 10 by Floyd Back Don Franklin Russell Springs Service
What do you like about our products and services?

Second time buying from Don Franklin Auto in Russell Springs, Ky. I wanted to buy from them because of being a local company and if I need service on vehicle I can get it done there and not have to run to other counties.Thank You to sales person, Blake Miller, for working with us to find right vehicle at right price and being so accommodating to help us complete the sale.

Report a concern   October 14, 2021 — Rated 10 out of 10 by Kathy Powell Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional service department who got the job done.

Report a concern   October 12, 2021 — Rated 9 out of 10 by S.G. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I like the GMC/Chevy products look.

Report a concern   October 11, 2021 — Rated 10 out of 10 by Santos Ortiz Don Franklin Russell Springs Service
What do you like about our products and services?

They do a great job every time we get anything done with our vehicle

Report a concern   October 8, 2021 — Rated 10 out of 10 by S.G. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The Russell Springs Don Franklin did a very good job with the all around effort of my purchase.

Report a concern   October 7, 2021 — Rated 10 out of 10 by Brenda Wooldridge Don Franklin Russell Springs Service
What do you like about our products and services?

The service is top rate. The people are very pleasant and effective in what they do.

Report a concern   October 7, 2021 — Rated 10 out of 10 by A.Y.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Treated with respect and appreciation. My appointment was on time for service performed. Dealership very business oriented.

Report a concern   October 2, 2021 — Rated 10 out of 10 by D.R. Don Franklin Russell Springs Service
What do you like about our products and services?

I LOVE MY 2020 Chevy Spark! It turns on a dime, super-easy to park, gets great gas milage, ans is surprisingly roomy for a small car. My old 2006 Chevy Silverado is still looking and running great at 214,000 miles.

Your service team is very friendly, knowledgeable, and courteous.

Report a concern   September 30, 2021 — Rated 10 out of 10 by R.U. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Jordan Godsey is top notch he went above and beyond to make sure we was happy with our truck we will be back to Jordan in the future!

Report a concern   September 24, 2021 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Staff was friendly. Service done fast


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