Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   August 10, 2024 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Staff are always helpful and supportive.

Report a concern   August 10, 2024 — Rated 10 out of 10 by Nathan Ginn Don Franklin Russell Springs Service
What do you like about our products and services?

You all were fast and nice

Report a concern   August 10, 2024 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

Super service and do great work!!!!!

Report a concern   August 9, 2024 — Rated 9 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

There was some issue with rotors and brake pads on my used truck and they took care of them.

Report a concern   August 9, 2024 — Rated 10 out of 10 by Boyd Burton Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Home town sales people . And I like to shop locally.

Report a concern   August 8, 2024 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

quick and fast

Report a concern   August 8, 2024 — Rated 10 out of 10 by R.B. Don Franklin Russell Springs Service
What do you like about our products and services?

They did a good job on everything.

Report a concern   August 7, 2024 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Love the customer service . Blake was awesome to deal with, he is definitely a professional at his job! I will highly recommend your dealership!

Report a concern   August 7, 2024 — Rated 10 out of 10 by Perry Elam Don Franklin Russell Springs Service
What do you like about our products and services?

They were nice at the start when we first got there and all throughout the whole process the guys done their job Paul was the best that we had delt with

Report a concern   August 1, 2024 — Rated 10 out of 10 by Ryan White Don Franklin Russell Springs Service
What do you like about our products and services?

Always good

Report a concern   July 29, 2024 — Rated 10 out of 10 by Tom Paxton Don Franklin Russell Springs Service
What do you like about our products and services?

Never been disappointed! Always a terrific job. Always good advise. Will continue to be my one stop shop! Thanks to you guys again!

Report a concern   July 26, 2024 — Rated 10 out of 10 by P.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Like Gm

Report a concern   July 25, 2024 — Rated 10 out of 10 by Stephen Elmore Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Good salesman

Report a concern   July 24, 2024 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

I have a pleasant experience each time I have oil changes or any repair work completed at Russell Springs The staff members are courteous, keep appointments on schedule, and are friendly and professional. Luckily nothing much has ever been wrong with my Terrain, so maybe that is a large part of why I have pleasant experiences!

Report a concern   July 24, 2024 — Rated 10 out of 10 by Donna Robinson Don Franklin Russell Springs Service
What do you like about our products and services?

Awesome service and staff. I would HIGHLY RECOMMEND Don Franklin Russell spring service department to all my family and friends to use Don Franklin to service there vehicles

Report a concern   July 22, 2024 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Thanks for always taking care of my families needs in transportation, and a friendly service department. I appreciate the dealerships courteousness understanding my service needs. Great Job.

Report a concern   July 20, 2024 — Rated 10 out of 10 by Richard Stephens Don Franklin Russell Springs Service
What do you like about our products and services?

I bought my last few vehicles from them.

Report a concern   July 18, 2024 — Rated 10 out of 10 by J.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service

Report a concern   June 6, 2024 — Rated 10 out of 10 by L.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Punctual, very pleasant technicians!!!

Report a concern   May 15, 2024 — Rated 10 out of 10 by L.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs has the best Service Department out of all the Franklin Dealerships.

Report a concern   May 13, 2024 — Rated 10 out of 10 by Joseph Marples Don Franklin Russell Springs Service
What do you like about our products and services?

Fast courteous service

Report a concern   May 12, 2024 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Professional and knowledgeable technicians who keeps my GMC Terrain running and keeps me laughing. Thank you for all the hard working Don Franklin family. ~Vanessa Garr

Report a concern   May 10, 2024 — Rated 10 out of 10 by L.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is friendly and always real quick

Report a concern   May 8, 2024 — Rated 10 out of 10 by P.M.I. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service. Easy to work with.

Report a concern   May 8, 2024 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Great quality in every product we have purchased.
The service department is always willing to help and recommend.

Report a concern   May 8, 2024 — Rated 10 out of 10 by T.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service and Friendly staff.

Report a concern   April 30, 2024 — Rated 10 out of 10 by Michael Scales Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and fast service

Report a concern   April 23, 2024 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is always nice and helpful. The service is always prompt and done right.

Report a concern   April 23, 2024 — Rated 10 out of 10 by P.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Love my car

Report a concern   April 10, 2024 — Rated 10 out of 10 by K.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

Service guys are AMZING!


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