Customer Testimonials
Customer service is amazing
I’ve been a GM person for a long time. Good looking vehicles. Well made…
Fast, friendly and quality service.
The service department is top notch! Great customer service from the minute you are in the door. I appreciate them so much and can’t imagine going anywhere else . They take great care of my vehicle.
BEST SERVICE
Good, honest service.
Whit the schedule I work they always work me in. Scottie is awesome.
I prefer Nissan vehicles over any other brand. Blake Miller was excellent to work with & I will definitely recommend him to anyone needing a vehicle. I was without a vehicle and he made the whole buying process very convenient & easy for me. Thanks again Blake & Jordan for staying late so I could try out & buy my Nissan Rogue after I got off work.
friendly and helpful service
Great service and very professional.
Russell springs is the best location to have anything done.
The employees
They did a great job and it didn’t take long.
Jordan in finance was amazing and the general manager, Paul, was very polite!
Great experience with service department!
Scheduling an oil change online was really easy.
I had left work for lunch break one day. My car kept dying, I drove right to the Russell Springs Don Franklin Service Dept. Alvie checked and found it was a camshaft sensor. They had it fixed for me on my lunch break. THANK YOU!!!
Really nice, I didn't have to wait long to get my car fixed
Good service and easy scheduling
Our sales person Blake Miller is top notch. 5 star rating.
I wasn't pressured by the salesman and there is several dealers I can go to for services.
Fast friendly service. Takes time to find the vehicle that fits what I am looking for.
The sales team is doing a great job with explaining how the new Yukon works and all it features.
Blake was amazing. Our experience when purchasing a vehicle at other car lots was the purchase was an all day event. Blake was efficient and worked quickly with management on our trade end value and with finance on our loan. We worried about making the 2 hour drive to Don Franklin, but we’re soon happy we did. We even got a recommendation for where to eat lunch. Will definitely be back when time to purchase our next vehicle. Thank you Blake and Don Franklin!
Service department
Best Service Department in the Franklin family of dealerships. (Russell Springs)!!!
I had to bring my vehicle in because of a recall. I scheduled an appointment and they said it shouldn't take but 30 minutes. They took my vehicle as soon as I got there, at my scheduled time. It was 25 minutes later that I was pulling out to leave. Quick service! Very friendly and professional. Comfortable waiting area as well.
Got me in and out in a very short time
The staff is always friendly when getting my car serviced and I like that they look at everything and top off the fluids where needed!
Had a great car buying experience. They were knowledgeable and helpful