Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   June 22, 2026 — Rated 10 out of 10 by W.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service. Easy to schedule appointments.

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They have delivered service in a timely manner and kept me informed about my vehicle…. Definitely would recommend

Report a concern   June 19, 2026 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very quick, communication was clear!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Stephen Brown Don Franklin Russell Springs Service
What do you like about our products and services?

Fast and friendly service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Toni Skaggs Don Franklin Russell Springs Service
What do you like about our products and services?

I like Luke he is helpful, knowledgeable and does his best to get you an appointment quickly. He will also give you a time range about how long the service or repair will take. That makes it easy to decide if you are leaving it or waiting on it. Luke knows you by name, extremely friendly and so pleasant.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Victor Unruh Don Franklin Russell Springs Service
What do you like about our products and services?

Your service manager is awesome

Report a concern   June 16, 2026 — Rated 10 out of 10 by Brenda Crnkovich Don Franklin Russell Springs Service
What do you like about our products and services?

It’s easy to schedule Service with you and your staff and technicians are very friendly. I appreciate that.

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, friendly staff.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Elizabeth Ballou Don Franklin Russell Springs Service
What do you like about our products and services?

Very upfront about what my GMC needed

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice at service desk - quick to take my car back for oil change and get it back to me and I did not wait long.

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.S. Don Franklin Russell Springs Service
What do you like about our products and services?

It's quick and convenient....

Report a concern   June 6, 2026 — Rated 10 out of 10 by G.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to make an appointment and friendly staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by Michael Ford Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent customer service, clear communication, and friendly staff. The team keeps me informed throughout the process, does quality work, and makes every service experience easy and stress-free.

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.B. Don Franklin Russell Springs Service
What do you like about our products and services?

They are always nice and efficient

Report a concern   June 5, 2026 — Rated 10 out of 10 by E.L. Don Franklin Russell Springs Service
What do you like about our products and services?

We’re nice and friendly

Report a concern   June 5, 2026 — Rated 10 out of 10 by Tom Paxton Don Franklin Russell Springs Service
What do you like about our products and services?

Everything!

Report a concern   June 2, 2026 — Rated 10 out of 10 by S.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly workers. Always do a good job.

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Service
What do you like about our products and services?

They were very helpful when my truck broke down away from home in every way!!

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Our salesman (Blake Last name removed) is a great person and Luke in service is also very nice

Report a concern   June 2, 2026 — Rated 10 out of 10 by Brady Lawless Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Sales people are absolutely amazing
Service are nice
Seem like a very honest, trustworthy and hard working group of people

Would buy from again

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and checked everything to make sure everything was good.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.B. Don Franklin Russell Springs Service
What do you like about our products and services?

The way they treat you when you come in to that place they’re very considered business and I love those boys that takes care of us

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Service
What do you like about our products and services?

fast and efficient

Report a concern   May 28, 2026 — Rated 10 out of 10 by Lisa Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Quick to see what the problem is and get you in to get it fixed. Friendly staff & very helpful.

Report a concern   May 26, 2026 — Rated 10 out of 10 by Keith Owens Don Franklin Russell Springs Sales Department
What do you like about our products and services?

First class product. Very helpful with services

Report a concern   May 22, 2026 — Rated 10 out of 10 by Deena Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

They were fast, friendly and very efficient! I was in and out in less than 20 minutes for warranty work!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Francis Hatfield Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs Service is very efficient and friendly. Highly recommend

Report a concern   May 22, 2026 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional staff, always dependable and great quality work.


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