Customer Testimonials
Everyone in the Service and Parts department goes above and beyond to be courteous and helpful. I appreciate the courtesy reminders for my appointments, and also the message when it’s finished and ready for pick up. They also go over everything with me, and even let me know what might need attention at the next appointment.
It’s easy to make an appointment with you all and it doesn’t take all day to do anything always the help is always courteous and friendly.
Fast and easy service. Very kind
good service
Love GMC’s and the people there are truthful
The whole team at Don Franklin Chevrolet in Russell Springs are amazing.
I had just bought a new truck but it lacked a few items that someone disabled like me needed.
I especially appreciated the courteous support and professionalism delved out to a disabled veteran.
Service was very fast.
Brandon was the best salesman. He made sure I was comfortable with my vehicle of choice and that I got what I wanted!
Fast, friendly service.
Your friendly employees, kindness and always pleasant to talk with.
Gets job done
Quick, friendly and affordable service.
Customer service was great and everything was completed in a timely manner.
Quality of work Friendly service
great people in service dept
Very friendly service! Made the car-buying process absolutely painless. Very efficient and straight-forward!
Everything!
I like the drive train warranty, and a really love the service department in Russell Springs. Luke and Alvey are both always so kind. They call me by name.
Friendly service
Plenty to chose from and salesman willing to accommodate.
Friendly service. Easy to schedule appointments.
They have delivered service in a timely manner and kept me informed about my vehicle…. Definitely would recommend
Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.
Very friendly and helpful
Very quick, communication was clear!
Fast and friendly service
I like Luke he is helpful, knowledgeable and does his best to get you an appointment quickly. He will also give you a time range about how long the service or repair will take. That makes it easy to decide if you are leaving it or waiting on it. Luke knows you by name, extremely friendly and so pleasant.
Your service manager is awesome
It’s easy to schedule Service with you and your staff and technicians are very friendly. I appreciate that.
Wet nice to deal with.
Did a good job.