Customer Testimonials
They get to the customer as soon as they can and service is great
My family has purchased through Don Franklin as well as myself and I have not been dissatisfied with my own and my families purchases. They work hard and really help you find what you want!
Great Service
Good simple business
Close to our home, was on time for our appointment and very courteous!
Excellent service and assistance. Scottie Blair in the service department is especially nice and helpful.
Greatly appreciate the guys at the service desk in Russell Springs; very informative AND helpful. I accidentally missed my actual appointment date and came in a day later - believing I was on time. But, after they let me know that I had missed my actual scheduled date - they got together and got me in, RIGHT THEN. I am always impressed and grateful for their assistance.
Easy to deal with
We were treated like family! The process was quick and easy! Went in for an oil change came out with a new vehicle!!
Very friendly, professional staff
Don Franklin in Russell Springs Ky was very knowledgeable with the problem I was having with my truck! They have a great service department! Fast and friendly service! I bought the truck there and highly recommend them!
Great job Blake Miller! Was a speedy to the point and process working with you.
Excellent courteous service provided by both Blake Miller and Paul.
Really appreciated that you guys were patient and waited beyound your regular hours to accommodate us and made the buying process a smooth transaction
Great job and keep up the good work.
Products and Services are top notch. Everyone involved from office, mechanic's, salesmen ( Blake Miller). everyone is more than Happy to Greet and see to your needs.
The service is great
Great experience! Jordan Godsey at Don Franklin in Russell Springs did a fantastic job helping me find the perfect vehicle!
Knowledgeable and friendly staff. Fast service.
GOOD SERVICE AND COURTEOUS!!!'
I’ve been servicing my vehicles at Don Franklin for many years. The mechanics are well trained and knowledgeable. The advisors are friendly and personal.
Convenient
Friendly service. Covered by warranty.
...
We were treated very well. Had great and friendly service. We are loving our new truck.
Professional and friendly
It’s great
Always polite and prompt. Nice waiting area.
Great,
Prompt friendly service
We love our 2020 Equinox. Good prices an friendly service all around! We are happy customers. Thank you
Just good service
Great experience, Jordan & Blake helped me get exactly what I was looking for!