Customer Testimonials
The service and oil change set up is very accommodating. Employee friendliness is appreciated also.
Service dept
Friendly and always doing it right ! Always on time!
Blake at Russell Springs sold me a vehicle and I only had to miss an hour or less of work, awesome!
The efficiency of the staff. Always nice.
Fast and friendly service. Made my deal over the phone in 30 minutes. Had my truck ready when I got there .
The time and efficient service.
Excellent service and very prompt
The service department is great!
availability to service
Jordan & Brandon made it very easy to get a deal done in a timely manner, as well as answering any questions that we may have had. I really appreciate their working with us!
Always the best service in the area. I waited and only took about forty five minutes. All employees are nice and know their stuff!
Professional friendly service
I am impressed, the service department knows my name when I walk in.
Everyone is friendly and informative. A 9 because there’s always room for improvement.
Easy appointment scheduling. Great service. I always feel valued as a customer.
The guys at the desk have ALWAYS made it the experience worth the trip and beneficial to my family. On this most recent experience, I asked for an impromptu appointment to take care of a relative’s truck, and they made room for me on a shortened week. I was in/out and on my way, and they were personable, knowledgeable and took good care of me. Grateful for Don Franklin Russell Springs and their great service crew!
Great service and friendly staff
Location. Local employees.
Great people at Russell Springs ky will be back
Good
Quick and efficient!
Best in the business
Schedule appt. Ontime. Very pleased
Blake Miller did an excellent job. You give him a raise
Super friendly and great service.
I specifically went to the Russell Springs dealership, as I had bad experiences at two other Don Franklin dealerships, Burkesville and Somerset.
Thus far, the Service Manager, Alve, and the sales person, Blake both have kept their promises. The overall purchase and service experiences have been what i expect.
Blake Miller did an excellent job. He understands the product he is selling, therefore he can recommend the vehicle the customer might want. I would call him a good company person, but at the same time looks out for his customers.
The service team at Don Franklin in Russell Springs is great. They are always so helpful and polite when I need something. I can’t say enough good things about them.
I love the customer care they give to my family with their auto needs.