Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   January 8, 2023 — Rated 10 out of 10 by B.R. Don Franklin Monticello Service
What do you like about our products and services?

Good service. Helped us find the best deal on what I needed.

Report a concern   January 6, 2023 — Rated 10 out of 10 by Jodi Coffey Don Franklin Monticello Service
What do you like about our products and services?

Quick and friendly service.

Report a concern   January 5, 2023 — Rated 10 out of 10 by H.K. Don Franklin Monticello Service
What do you like about our products and services?

Prompt and reliable.

Report a concern   January 4, 2023 — Rated 10 out of 10 by Debbie Stringer Don Franklin Monticello Service
What do you like about our products and services?

They always get me in quick if I need something I really like the fact you get free car washes when you purchase a vehicle the staff is always friendly

Report a concern   January 3, 2023 — Rated 10 out of 10 by Lillian Putt Don Franklin Monticello Service
What do you like about our products and services?

Was very happy with service and getting it done so quickly. Great job and all were so friendly. Thanks a million...

Report a concern   January 2, 2023 — Rated 10 out of 10 by Joseph Edwards Don Franklin Monticello Sales
What do you like about our products and services?

I absolutely love how easy they are to work with. From the salesman to the GM. A+++ for sure. Great service. Drive my car to me 180 miles straight to my door. Signed the papers and that was it.

Report a concern   December 31, 2022 — Rated 10 out of 10 by Debbie Walker Don Franklin Monticello Service
What do you like about our products and services?

Everyone in the Monticello location was verynice and helpful. You dont feel on guard like you are going to be taken advantage of. I bought my 2 jeeps in somerset. I am sorry I didn’t go to Monticello first. Monticello is where i am going with all servicing and future interest.

Report a concern   December 31, 2022 — Rated 9 out of 10 by Douglas Ferguson Don Franklin Monticello Sales
What do you like about our products and services?

Jeff Hudson was great. He was very informative. Even though I wasn't able to purchase the vehicle I was looking at.

Report a concern   December 28, 2022 — Rated 9 out of 10 by A.B. Don Franklin Monticello Sales
What do you like about our products and services?

They was very helpful their customers.

Report a concern   December 28, 2022 — Rated 10 out of 10 by A.K. Don Franklin Monticello Service
What do you like about our products and services?

Very efficient salesman. Did what he said he would do etc.

Report a concern   December 28, 2022 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Got a new remote programmed the same day i called to make an appointment. I was pleased with the quick appointment and service.

Report a concern   December 23, 2022 — Rated 10 out of 10 by M.S. Don Franklin Monticello Service
What do you like about our products and services?

I like that everyone was very nice, friendly & welcoming

Report a concern   December 21, 2022 — Rated 10 out of 10 by George Snyder Don Franklin Monticello Service
What do you like about our products and services?

Friendly courteous service always on time. Service department very proficient.

Report a concern   December 20, 2022 — Rated 9 out of 10 by A.B. Don Franklin Monticello Sales
What do you like about our products and services?

They have good customer services and very friendly people and they help you in what you are looking for. And I'm very happy with my vehicle that I got.

THANKS

Report a concern   December 19, 2022 — Rated 10 out of 10 by C.G. Don Franklin Monticello Service
What do you like about our products and services?

The customer service, and getting it done in a timely manner

Report a concern   December 16, 2022 — Rated 10 out of 10 by Josh Jasko Don Franklin Monticello Service
What do you like about our products and services?

GREAT CUSTOMER SERVICE. MY CAR WAS PROPERLY SERVICED AND DONE PROFESSIONALLY.

Report a concern   December 14, 2022 — Rated 9 out of 10 by J.S. Don Franklin Monticello Service
What do you like about our products and services?

Great customer service, Derrick is always friendly and positive. Haley is very kind.

Report a concern   December 13, 2022 — Rated 10 out of 10 by A.W. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly staff and did not have to wait.

Report a concern   December 11, 2022 — Rated 10 out of 10 by M.W. Don Franklin Monticello Service
What do you like about our products and services?

I had a tire rotation and Balance. Everyone was super nice and was prompt!

Report a concern   December 8, 2022 — Rated 10 out of 10 by Debra Collier Don Franklin Monticello Sales
What do you like about our products and services?

This is the third time I have leased a vehicle. Kodi Brooks has been the one who has helped me the last 2 times. He is wonderful. He is so kind and helpful. I had to contact him and ask questions about my last car. He didn't make me feel crazy for forgetting what some of the buttons were for. He has told me anytime I have questions day or night to contact him. I appreciate that so much. I will definitely come back to him.

Report a concern   December 7, 2022 — Rated 9 out of 10 by D.K. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff. Services were done in a timely manner.

Report a concern   December 6, 2022 — Rated 10 out of 10 by K.J. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and prompt staff!

Report a concern   December 6, 2022 — Rated 10 out of 10 by C.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick and professional service

Report a concern   December 2, 2022 — Rated 10 out of 10 by P.P. Don Franklin Monticello Service
What do you like about our products and services?

Got me in on time and did a great job

Report a concern   November 29, 2022 — Rated 10 out of 10 by D.H. Don Franklin Monticello Sales
What do you like about our products and services?

Prentice quickly located the new Jeep I was lookng for and had it brought to town for me to test drive that same day.

Report a concern   November 23, 2022 — Rated 10 out of 10 by Gracie Rains Don Franklin Monticello Service
What do you like about our products and services?

Talk about customer service, wow. Above and beyond to help us with our recall even tho they did not sell us our vehicle. Amazing service and quality work. Knowledgeable and very customer oriented. Would drive the 100 miles out of my way to have that kind of service any day. This is a example of real service. Some of the other dealers could take some training from this business

Report a concern   November 23, 2022 — Rated 10 out of 10 by Jerry Franklin Don Franklin Monticello Service
What do you like about our products and services?

Fast friendly service, very clean facility, and reasonable price.

Report a concern   November 20, 2022 — Rated 10 out of 10 by B.B. Don Franklin Monticello Service
What do you like about our products and services?

I have bought 2 new Dodge Ram 1500 and Don Franklin made it easy for me to navigate through all the details that involve buying a new vehicle. Thank you for your service.

Report a concern   November 18, 2022 — Rated 10 out of 10 by Jeffrey Alley Don Franklin Monticello Sales
What do you like about our products and services?

Warranty is excellent, Prentice Young was very honest and caring it was the best car buying experience I've ever had, very good price on our Ford SUV. Good job!

Report a concern   November 18, 2022 — Rated 10 out of 10 by Joann Ramsey Don Franklin Monticello Service
What do you like about our products and services?

Timeliness and expertise.


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