Customer Testimonials
The customer service team is very helpful and friendly.
Very friendly and helpful
Considerate and helpful with all my cars needs.
Don Franklin Monticello’s service department is top notch, from the availability they always have, to always being able to work me in, and the staff is always trying to go above and beyond for the customer. I appreciate this group of people a ton and couldn’t ask for better employee’s
Very friendly and professional. Matt, Kodi, and Gary were all fantastic.
Monticello Don Franklin auto sales you guys rock. Thank you Gary and Kodi.
Love the vehicles, and the customer service was top notch the best I have ever experienced at a car lot.
Everyone is very helpful and polite. If repairs are needed the work done is excellent; and, finished in a timely manner.
You have the best service department that I have ever experienced. The service manager is very knowledgeable and very professional great customer service. He go above and beyond to take care of the customers he explains everything to you so you know what has to be done. Outstanding. I been to several Dodge service departments and this is the best one I would rate it the overall best quality of work and number one in customer service. Thanks to all your staff great team work and dedication service. I would recommend you to all my friends and family.
Great sales staff and all employees were friendly and courteous..thank you all for good experience..
Quick to get us scheduled and great quality of work.
You completed a fast and complete service.
I love the customer service Kodi and Gary gave me. The service department is great also.
The sales person ( Prentis Young) and the Mrs Boston was great.
Prentis Young was the best!!
scheduling, price and quick completion of work
Awesome people at Don Franklin in Monticello!!! They made sure we got what we wanted and at the payment we wanted without any hassle.
Great staff, great service and great products
My husband and I like going to Monticello dealership. They are friendly and helpful. Really like Mary Boston. No pressure from their sales staff, when I go in for service they make sure we are happy with everything they have done.
Good quality work
Everyone is extremely nice and does their job. Always a pleasant experience.
Love the product and service
Good dealer to from
Sale mat neal the best saleman we love dealing with him
Ease of service and confidence in reliability
Love my new purchase
Very friendly service your salesman (Prentice Young) was very helpful, glad you all do all the paper work in transferring.
Great service, was quick in getting our problem fixed with no hassles, Derek Lester was very helpful in getting our jeep in for service . Happy we bought local.
Very efficient, courteous and professionalism from everyone.
I was especially surprised at the representative listening to my desires and not pushing a specific product(s). I needed a vehicle for several years, but was stalling to avoid the feelings of inadequacy I would have at the new technology. He offered me choices in the range of my budget, and readily answered my questions.