Customer Testimonials
Great people and great service
Everyone there is very kind and fair. Shout out to Derek Lester for always doing me right!
Appreciate Derek for getting my car to the Don Franklin location to get the service needed with my busy work schedule
Always so very friendly and on time and always going above and beyond to help.
Nice people. Service department seems to do a good job with the oil changes and inspections.
Friendly people . Got the job done in a timely manner .
Fast and friendly service.
timely and friendly
Dealership’s top notch from sales to service! Excellent people all the way around
Professionalism and Patience
Fast service department and price was reasonable.
Very good sevice
Personable service and follow ups
Good and fast
Great customer service and a caring team.
Consistently good experience w service department in Monticello! Great folks.
Great people to deal with and always respectful
Everyone was Nice and Friendly. The service department got my car in and out in a timely manner. I sure will be back again.
Service was great, fast and staff were welcoming and courteous.
Fast service and friendly staff
Our visit to Don Franklin in Monticello was excellent. Our salesperson took the time to explain our options and he really cared about helping us. I'd recommend anyone looking for a vehicle to go see Matt Neal at Don Franklin in Monticello. He was exceptionally great
The vehicles we’ve purchased have been Good.
The management has been nice to deal with and have helped us find what we’re looking for at the time.
Michele Avery
Helpful without being pushy
Service department is awesome
Service department was super. Called got in the same day.
Excellent customer service.
Very thankful for Don Franklin being in our hometown. They carry great vehicles at various affordable pricing. I like the hometown feel and the ease of speaking with the same person time after time. Not having to wait or retell the situation to several different people before having the issue resolved is a plus in a small setting.
The friendliness of the staff
Extremely helpful personnel and a very good atmosphere.
Super easy to deal with, got a great deal on a beautiful Jeep and they even delivered it to my home.
Very professional service and good customer service.