Customer Testimonials
Everyone is top notch from management all the way down to the detail department
Great
Great every time!
Fast service I’ve always had great service and Stephanie is the best!!!
Great people. Friendly employees.
Customer service was great! Very friendly staff at the Monticello dealership.
Convenient and friendly.
I have been using Don Franklin service department for about 9 years. They always do great work and the whole entire staff are very helpful and professional.
Great service!
The Dodge Ram 1500 is just the best value when compared to other trucks on the market. The sevice at Don Franklin was extraordinary. I'm disabled and the Salesman went way out of his way to accommodate me. I was treated more than fairly by this dealership.
I had a great experience. Everyone was very polite and the service was very timely.
So far so good
my car is running beautifully thank you for fixing my oil she needed a change 😂🫶🏼
Great service and easy to get in without much of a wait. Really appreciate the promptness of the employees. It was great to be in and out after working a 12 hour 3rd shift at the hospital.
I was especially surprised at the representative listening to my desires and not pushing a specific product(s). I needed a vehicle for several years, but was stalling to avoid the feelings of inadequacy I would have at the new technology. He offered me choices in the range of my budget, and readily answered my questions.
The customer service team is very helpful and friendly.
Very friendly and helpful
Considerate and helpful with all my cars needs.
Don Franklin Monticello’s service department is top notch, from the availability they always have, to always being able to work me in, and the staff is always trying to go above and beyond for the customer. I appreciate this group of people a ton and couldn’t ask for better employee’s
Very friendly and professional. Matt, Kodi, and Gary were all fantastic.
Monticello Don Franklin auto sales you guys rock. Thank you Gary and Kodi.
Love the vehicles, and the customer service was top notch the best I have ever experienced at a car lot.
Everyone is very helpful and polite. If repairs are needed the work done is excellent; and, finished in a timely manner.
You have the best service department that I have ever experienced. The service manager is very knowledgeable and very professional great customer service. He go above and beyond to take care of the customers he explains everything to you so you know what has to be done. Outstanding. I been to several Dodge service departments and this is the best one I would rate it the overall best quality of work and number one in customer service. Thanks to all your staff great team work and dedication service. I would recommend you to all my friends and family.
Great sales staff and all employees were friendly and courteous..thank you all for good experience..
Quick to get us scheduled and great quality of work.
You completed a fast and complete service.
I love the customer service Kodi and Gary gave me. The service department is great also.
The sales person ( Prentis Young) and the Mrs Boston was great.
Everything is great