Customer Testimonials
Everyone was really nice and service was great
Quick
Easy
Affordable
Friendly
Friendly and personal service.
Ram, Chevy Blazer, Toyota Hylander, Denali HD 2500 Diesel
Good service
Good products and good people to work with.
I wasn’t on the lot more than an hour from start to finish. Matt was amazing and super helpful. The service was excellent and no one made us feel uncomfortable or rushed. I’ve bought 3 vehicles from Don Franklin Monticello. I wouldn’t go anywhere else!
Communication’s ,
Good service and friendly employees
Prompt, friendly service.
I like how easy it is to get my car taken care of . Speedy service and there is no other place I know where I get treated as good as I do there.
Work done in a timely manner. Friendly staff. Coffee in lobby. Restrooms close by.
Very dependable and reliable
The service department were extremely helpful, professional and friendly. They helped me with my travel issue and made it possible to drive my car home the next day
The people who work in service are very friendly and helpful. I needed a new cabin filter and the man brought the old one to show me it was awful looking so I told him to put a new one in. Plus he told me how much it cost.
Best service department around! Tim and Derrick and Chris are great!
Great customer service. Friendly staff
Everything
The sales, finance, and service departments are why I always come back! Would recommend this dealer to anyone.
Great and fast service
Friendly, professional, informative.
Fast , friendly service !
It’s quick, easy but very thorough and professional.
Ease of useful services and pricing
I have been getting my oil change there for years and the last time I week this my oil what from 50.00 to 63.00 this is insane I Jo stuff is going up just if u start going up on the price people will stop coming there
Prentice Young was very nice and treated me great! Give that man a big raise!
They was very friendly and kind if I had any questions they was willing to answer them. I like the way they done Great job
Staff is very helpful & work is top notch
Fast, friendly service always willing to help. Keep you all informed. Update your vehicle on recalls when you don’t even know what means it’s awesome.

Customer service especially the ease of scheduling and the staff at the service center is always friendly and very professional.