Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.H. Don Franklin Monticello Service
What do you like about our products and services?

Customer service was great!
Report a concern   January 30, 2026 — Rated 10 out of 10 by Gregory Shea Don Franklin Monticello Service
What do you like about our products and services?

SERVICE GUYS ARE AWESOME-GREAT COMMUNICATION, FIXED EVERYTHING AS PROMISED.,DROVE 2 HOURS TO GET SERVICED AT DON FRANKLIN AND WOULD DO IT AGAIN!!!
Report a concern   January 29, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

Easy to schedule service and always treated well…
Things done in a timely manner ready when promised

Report a concern   January 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Simple and fast
Report a concern   January 21, 2026 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Convenient location and timely service availability

Report a concern   January 21, 2026 — Rated 10 out of 10 by Jerry Parmley Don Franklin Monticello Service
What do you like about our products and services?

Friendly people and quick service

Report a concern   January 20, 2026 — Rated 10 out of 10 by Maria Miller Don Franklin Monticello Service
What do you like about our products and services?

Your service department goes above and beyond scheduling appointments and explaining services provided a d needed to keep warranty current. They are polite, professional, and knowledgeable.

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Sales
What do you like about our products and services?

It was a friendly atmosphere

Report a concern   January 20, 2026 — Rated 10 out of 10 by D.A. Don Franklin Monticello Service
What do you like about our products and services?

Close to home. Friendly.
Report a concern   January 20, 2026 — Rated 10 out of 10 by G.G. Don Franklin Monticello Sales
What do you like about our products and services?

Nice vehicle

Report a concern   January 15, 2026 — Rated 10 out of 10 by Clint Pearce Don Franklin Monticello Service
What do you like about our products and services?

Derrick and the service team, esp.Derrick, got me in and out very quickly and saved me money by using only one of the two parts they thought I needed and saved me $40! Honesty and intregrity on full display! Thanks for a great job!!
Report a concern   January 14, 2026 — Rated 10 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and helpful

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.L. Don Franklin Monticello Service
What do you like about our products and services?

The great service
Report a concern   January 14, 2026 — Rated 10 out of 10 by Roy Fields Don Franklin Monticello Sales
What do you like about our products and services?

The service and sales team were absolutely fantastic to work with. I felt that I had known them for a lifetime, in reality, I had just met them.

I would recommend this dealership to anyone, not just for the vehicles, but for the people that work there.

I purchased a 2026 Ram 2500 and I love it. It was priced right, and the team worked hard at getting me the best deal.

Thanks Don Franklin team, I truly appreciate it all.
Report a concern   January 13, 2026 — Rated 10 out of 10 by K.P. Don Franklin Monticello Service
What do you like about our products and services?

The service team put 4 new tires and balanced them for me today. Everything was quick and went smoothly!

Report a concern   January 12, 2026 — Rated 10 out of 10 by J.T. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.H. Don Franklin Monticello Service
What do you like about our products and services?

Great service. Great job performance. Great staff friendly always ready to help or answer questions. Great coffee in the waiting area. Reasonable prices. Friendly service. Clean garage and bathrooms.

Report a concern   January 11, 2026 — Rated 10 out of 10 by B.R. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly staff smooth transaction

Report a concern   January 11, 2026 — Rated 10 out of 10 by C.H. Don Franklin Monticello Service
What do you like about our products and services?

Awesome
Report a concern   January 11, 2026 — Rated 10 out of 10 by J.C. Don Franklin Monticello Service
What do you like about our products and services?

Seems to be good equipment

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.D. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly people.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Terry Creekmore Don Franklin Monticello Sales
What do you like about our products and services?

Service is great, and prompt, friendly staff and salesman,

Report a concern   January 6, 2026 — Rated 10 out of 10 by B.D. Don Franklin Monticello Service
What do you like about our products and services?

Good service

Report a concern   January 6, 2026 — Rated 9 out of 10 by M.S. Don Franklin Monticello Service
What do you like about our products and services?

On time service close inspection
Report a concern   January 6, 2026 — Rated 10 out of 10 by B.S. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and service with a smile great place to to go
Report a concern   January 6, 2026 — Rated 10 out of 10 by J.D. Don Franklin Monticello Service
What do you like about our products and services?

Reasonable price, excellent service.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Judith Witter Don Franklin Monticello Service
What do you like about our products and services?

Good price and customer service

Report a concern   January 6, 2026 — Rated 10 out of 10 by Rachel Morrow Don Franklin Monticello Service
What do you like about our products and services?

Very courteous service
Report a concern   January 6, 2026 — Rated 9 out of 10 by J.R. Don Franklin Monticello Service
What do you like about our products and services?

Turnaround time on parts and promptness with appointments.

Report a concern   January 5, 2026 — Rated 10 out of 10 by Michael Townsley Don Franklin Monticello Sales
What do you like about our products and services?

It was a pleasure doing business at the dealership. Justin was awesome in how he handled the deal. Then Matthew Neal came in to close the deal. Fantastic service. We are very happy.


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