Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   September 25, 2026 — Rated 10 out of 10 by A.B. Don Franklin Monticello Service
What do you like about our products and services?

Customer service especially the ease of scheduling and the staff at the service center is always friendly and very professional.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Mary Allen Don Franklin Monticello Sales
What do you like about our products and services?

Everyone was really nice and service was great

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.G. Don Franklin Monticello Service
What do you like about our products and services?

Quick
Easy
Affordable
Friendly

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.A. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and personal service.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Lonnie Potter Don Franklin Monticello Sales
What do you like about our products and services?

Ram, Chevy Blazer, Toyota Hylander, Denali HD 2500 Diesel

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Monticello Sales
What do you like about our products and services?

Good service

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.G. Don Franklin Monticello Service
What do you like about our products and services?

Good products and good people to work with.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Chad Starrett Don Franklin Monticello Sales
What do you like about our products and services?

I wasn’t on the lot more than an hour from start to finish. Matt was amazing and super helpful. The service was excellent and no one made us feel uncomfortable or rushed. I’ve bought 3 vehicles from Don Franklin Monticello. I wouldn’t go anywhere else!

Report a concern   September 18, 2026 — Rated 9 out of 10 by B.L. Don Franklin Monticello Sales
What do you like about our products and services?

Communication’s ,

Report a concern   September 17, 2026 — Rated 9 out of 10 by L.W. Don Franklin Monticello Service
What do you like about our products and services?

Good service and friendly employees

Report a concern   September 17, 2026 — Rated 10 out of 10 by R.S. Don Franklin Monticello Service
What do you like about our products and services?

Prompt, friendly service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Hazel Thompson Don Franklin Monticello Service
What do you like about our products and services?

I like how easy it is to get my car taken care of . Speedy service and there is no other place I know where I get treated as good as I do there.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Jerry Sloan Don Franklin Monticello Service
What do you like about our products and services?

Work done in a timely manner. Friendly staff. Coffee in lobby. Restrooms close by.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Joyce Foster Don Franklin Monticello Sales
What do you like about our products and services?

Very dependable and reliable

Report a concern   September 17, 2026 — Rated 10 out of 10 by K.M. Don Franklin Monticello Service
What do you like about our products and services?

The service department were extremely helpful, professional and friendly. They helped me with my travel issue and made it possible to drive my car home the next day

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

The people who work in service are very friendly and helpful. I needed a new cabin filter and the man brought the old one to show me it was awful looking so I told him to put a new one in. Plus he told me how much it cost.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Justin Allen Don Franklin Monticello Service
What do you like about our products and services?

Best service department around! Tim and Derrick and Chris are great!

Report a concern   September 11, 2026 — Rated 10 out of 10 by C.J. Don Franklin Monticello Service
What do you like about our products and services?

Great customer service. Friendly staff

Report a concern   September 11, 2026 — Rated 10 out of 10 by Jerry Dennis Don Franklin Monticello Service
What do you like about our products and services?

Everything

Report a concern   September 11, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

The sales, finance, and service departments are why I always come back! Would recommend this dealer to anyone.

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

Great and fast service

Report a concern   September 9, 2026 — Rated 9 out of 10 by K.P. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, professional, informative.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Lisa Smith Don Franklin Monticello Service
What do you like about our products and services?

Fast , friendly service !

Report a concern   September 9, 2026 — Rated 10 out of 10 by Stacy Gregory Don Franklin Monticello Service
What do you like about our products and services?

It’s quick, easy but very thorough and professional.

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin Monticello Service
What do you like about our products and services?

Ease of useful services and pricing

Report a concern   August 29, 2026 — Rated 10 out of 10 by B.P. Don Franklin Monticello Service
What do you like about our products and services?

I have been getting my oil change there for years and the last time I week this my oil what from 50.00 to 63.00 this is insane I Jo stuff is going up just if u start going up on the price people will stop coming there

Report a concern   August 29, 2026 — Rated 10 out of 10 by Joshua Parmley Don Franklin Monticello Sales
What do you like about our products and services?

Prentice Young was very nice and treated me great! Give that man a big raise!

Report a concern   August 29, 2026 — Rated 10 out of 10 by Barbara Savage Don Franklin Monticello Service
What do you like about our products and services?

They was very friendly and kind if I had any questions they was willing to answer them. I like the way they done Great job

Report a concern   August 29, 2026 — Rated 10 out of 10 by Paul Miller Don Franklin Monticello Service
What do you like about our products and services?

Staff is very helpful & work is top notch

Report a concern   August 29, 2026 — Rated 9 out of 10 by Lisa Shepherd Don Franklin Monticello Service
What do you like about our products and services?

Fast, friendly service always willing to help. Keep you all informed. Update your vehicle on recalls when you don’t even know what means it’s awesome.


Privacy Policy