Customer Testimonials
Great service department!
Service advisor, Stephanie, was very personable and professional.
Gary Warwick, our salesman Prentice (and Floyd too) and the sweet lady that finalizes the paperwork everyone there is so nice and professional we appreciate you helping us find the vehicle we needed
Polite and timely service!!
Very friendly customer service always working hard to serve the people in their community.
Good service friendly people
The crew at Monticello takes interest in you as well as your vehicles.
Friendly & good service, usually very quickly.
Good service and friendly
Our sales person did very wellistening to what we were looking for and quickly got us into what we wanted.
Everyone is very friendly. I love my jeep.
Very friendly staff in the service department. Does oil changes in a timely manner.
I was pleased with the service on our Ford Edge they explained what they done and the results of what they checked out on it good job!
Great people
The whole establishment is top notch.
Friendly staff, went above and beyond to get the car i wanted. No pressure sales, and great overall experience. Thank you so much to Kodi and all the Monticello folks.
Friendly and knowledgeable service department crew. Seem to genuinely care about customer needs.
Parts usually available or ordered and received quickly. Always a good experience for me when I take my vehicle in for service or repair.
Friendly staff, no pressure sales, willingness to go above and beyond to make sure we were pleased with getting our new to us car. Very easy to work with.
Very friendly and service was done in a timely manner.
It was one of the easiest and best car buying experience I have had.
Great Service
Your sales people were very courteous, knowledgeable, and friendly
The salesman Matt Neal was wonderful to work with right from the time he met us in the parking lot. He appeared honest and sincerely wanting to help us find the right car. He was also very knowledgeable about all the cars we test drove. We would definitely recommend to others.
Staff was very friendly and knowledgeable. Got a great deal!
Overall. Very friendly. Waiting area very clean
Service was fast and courteous!
Super friendly knowledgeable staff had me in and out in about 30 minutes and charged what I thought was a very fair price
Great customer service! Friendly staff
Excellent customer service in Monticello
All the staff was super friendly and helpful. They made sure I was taken care of and treated me like someone instead of just another number. They got my car serviced in a timely manner and cleaned up nicely. My car has been running better than ever. I appreciate Don Franklin Monticello very much and look forward to coming back.
Easy to get appointment, quickly. Fast service. Service Department explains everything so I understand. Everyone is friendly!