Customer Testimonials
Always friendly & helpful with my schedule to get service taken care of.
Quick and efficient. Always do a wonderful job.
I love my new jeep compass! But the reason I love Don Franklin is the service you receive from the people that work there. Everyone was so nice and friendly. They were also really good with my grandson who is three years old. That’s means a lot when you have your kids with you while shopping for a car.
They will work with you to be able to get you the vehicle you want. I have worked with Kodi Brooks for my last three vehicles and I will continue to do business with them in the future.
Don Franklin's service centers take care of all my automotive needs. Everything from oil changes, tire rotations, brakes and anything else that is car related. Their customer service is always excellent and professional.
Your service department is the best that I have dealt with Great customer service and care.
The service was great Matt Neal do an awesome job. Best car buying experience ever. Thank you
Super friendly, really nice about everything and walks you thru everything they did when they serviced your vehicle. Definitely recommend
I love the people that work at Don Franklin in Monticello. They are really nice and will help you get into your dream vehicle!!
fast and too the point
Great service….and quick.
We like the brand of oil you use, and we certainly like the good service. Also, we feel your price for changing oil is reasonable.
Stephanie in service at Monticello store is just great.
I love everything about Don Franklin! From the company values, the reputable employees, and the amazing owner we have. I’d never take my business anywhere else!
Fast service & very friendly
Easy to get appointment, quickly. Fast service. Service Department explains everything so I understand. Everyone is friendly!
Great service department!
Service advisor, Stephanie, was very personable and professional.
Gary Warwick, our salesman Prentice (and Floyd too) and the sweet lady that finalizes the paperwork everyone there is so nice and professional we appreciate you helping us find the vehicle we needed
Polite and timely service!!
Very friendly customer service always working hard to serve the people in their community.
Good service friendly people
The crew at Monticello takes interest in you as well as your vehicles.
Friendly & good service, usually very quickly.
Good service and friendly
Our sales person did very wellistening to what we were looking for and quickly got us into what we wanted.
Everyone is very friendly. I love my jeep.
Very friendly staff in the service department. Does oil changes in a timely manner.
I was pleased with the service on our Ford Edge they explained what they done and the results of what they checked out on it good job!
Great people
The whole establishment is top notch.
Fast service, good atmosphere, amazing people working at location