Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   October 24, 2026 — Rated 10 out of 10 by Chad Starrett Don Franklin Monticello Service
What do you like about our products and services?

Service and sales are wonderful

Report a concern   October 22, 2026 — Rated 10 out of 10 by M.S. Don Franklin Monticello Service
What do you like about our products and services?

Consistancy

Report a concern   October 21, 2026 — Rated 10 out of 10 by L.B. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly and with what I experienced was honest .

Report a concern   October 21, 2026 — Rated 9 out of 10 by J.A. Don Franklin Monticello Service
What do you like about our products and services?

Fast & convenient service!

Report a concern   October 21, 2026 — Rated 10 out of 10 by D.D. Don Franklin Monticello Sales
What do you like about our products and services?

The whole experience @ this location was top notch. We all dread the thought of going into a dealership. These people really made you feel like family. They treated us as one of there own

Report a concern   October 21, 2026 — Rated 10 out of 10 by T.B. Don Franklin Monticello Service
What do you like about our products and services?

I was having trouble with my vehicle. I called them and they got me right in and took a look at and said it was using oil . They got me a new motor and got it put in and everything has been working fine. Tim the guy who was working with me on my vehicle. He would call me and give me updates on where they were at with it.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Jason Huckaby Don Franklin Monticello Service
What do you like about our products and services?

Fast service explain your bill

Report a concern   October 21, 2026 — Rated 10 out of 10 by David Snell Don Franklin Monticello Service
What do you like about our products and services?

Friendly atmosphere

Report a concern   October 21, 2026 — Rated 10 out of 10 by Gary Gibson Don Franklin Monticello Service
What do you like about our products and services?

Usually very quick and responsive no hassles no pressure.

Report a concern   October 21, 2026 — Rated 10 out of 10 by A.D. Don Franklin Monticello Sales
What do you like about our products and services?

Like Justin.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Amy Wade Don Franklin Monticello Sales
What do you like about our products and services?

Always professional, courteous and very helpful.

Report a concern   October 18, 2026 — Rated 10 out of 10 by J.L. Don Franklin Monticello Service
What do you like about our products and services?

Service is always professional and timely.

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick and efficient service

Report a concern   October 15, 2026 — Rated 10 out of 10 by C.E. Don Franklin Monticello Service
What do you like about our products and services?

We bought a 2023 Chevrolet Tahoe in May 2026 from Monticello. We were treated very well by the staff and are extremely happy with the vehicle they found. We had our first service with no complaints!

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.G. Don Franklin Monticello Service
What do you like about our products and services?

Everyone was friendly and helpful. They went above and beyond to provide good service.

Report a concern   October 15, 2026 — Rated 10 out of 10 by G.W. Don Franklin Monticello Service
What do you like about our products and services?

Service advisor Chris is the best

Report a concern   October 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is on the ball!

Report a concern   October 12, 2026 — Rated 10 out of 10 by Billy Brown Don Franklin Monticello Sales
What do you like about our products and services?

I have been trading with Prentice for years and put trust in what he says!

Report a concern   October 10, 2026 — Rated 10 out of 10 by K.R. Don Franklin Monticello Service
What do you like about our products and services?

I can always get an appointment quickly and they are very good to help fix the problem.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Kendra Roark Don Franklin Monticello Service
What do you like about our products and services?

Customer service for sales and service department is top notch! Highly recommend!

Report a concern   October 6, 2026 — Rated 10 out of 10 by A.S. Don Franklin Monticello Service
What do you like about our products and services?

Good

Report a concern   October 5, 2026 — Rated 10 out of 10 by Patricia Carrender Don Franklin Monticello Service
What do you like about our products and services?

I love my vehicle, maybe here in a couple months. I’m gonna trade it in for something else.

Report a concern   October 5, 2026 — Rated 10 out of 10 by John Hankins Don Franklin Monticello Service
What do you like about our products and services?

Great service, friendly and knowledgeable staff. Convenient location.

Report a concern   October 3, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

hometown service

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Monticello Sales
What do you like about our products and services?

No pressure sales. Did not feel forced or crowded. Prentice is a top notch car salesman

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.L. Don Franklin Monticello Service
What do you like about our products and services?

How helpful everyone is

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.C. Don Franklin Monticello Service
What do you like about our products and services?

Friendly people

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

Got a great deal on tires and the service department took great care of me. Thank you so much.

Report a concern   September 25, 2026 — Rated 9 out of 10 by A.J. Don Franklin Monticello Service
What do you like about our products and services?

Service department has always been professional, kept me updated on service and in a timely manner.

Report a concern   September 25, 2026 — Rated 10 out of 10 by K.R. Don Franklin Monticello Service
What do you like about our products and services?

They worked me in because I missed my appointment


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