Customer Testimonials
Service staff was friendly and concerned about my issues. Got me in next day to diagnose, ordered part and replaced starter. Much more compassionate and willing to help vs. Somerset. Thank you Derek for all your assistance. I really appreciate you.
Very kind and friendly
People are very friendly and service was quick.
Relieable
Very good service
Service Done in a timely manner and a nice wash too.
Derrick Lester is awesome and is quick to schedule/help you out! I’ve yet to have a bad experience with the don franklin Monticello service department!
Best people
Service department is excellent!!
We purchased the vehicle we wanted.
I like the attention I receive from the service department.
Love my jeep good product.
Reasonably priced and complementary car wash is offered
Friendly and good work
Staff were very professional and work was completed in a very timely manner.
Ease of transaction!
Staff was extremely friendly and helpful in a time of need. The team worked me in and got the problem resolved very quickly!
Always professional friendly helpful
The service department at Don Franklin in Monticello is always welcoming and friendly. They are knowledgeable and helpful.
It is very easy to get an appointment for the services I need for my car and the staff are accommodating!!!
Honesty
DEALING WITH DALE AND PRENTICE BUYING OUR NEW RAM TRUCK WAS BY FAR THE MOST PLEASANT EXPERIANCE BUYING A CAR THAT I HAVE EVER HAD.
The service was great very nice and friendly make sure they found you a car
Good honest people. Friendly, courteous!
So freindly and quick and always gets the job done
The courteousness and professionalism that is shown at the Monticello location is unmatched, This team is great and I’ve never had any issues, they definitely should be recognized!
Quick service and friendly people.
I find the service department to be professional, helpful, and very knowledgeable. I feel they want to take care of my issues like I matter to them. The last few months has been my first experience with them and I’m very impressed with their service.
Very good people to deal with. Honest and take care of their customers.
We own multiple Ram products but the hospitality, price, and easiness with price negotiations is what brought us to this dealership.