Customer Testimonials

Tanner at Don Franklin Nissan is amazing in service!

I never felt pressured and I felt well taken care of. Everyone respected our time commitment in driving there and helped us get in and out

Nice pathfinder and Ray ours salesperson made it quick and easy.

I love my new Rogue. The staff worked very diligently to find exactly what I was looking for!

I had an appointment for the Saturday the internet was not working. I left and they called and said I could come back but I was unable to. I only get Saturday off so I had to make a new appointment for the following Saturday. I feel I should have received something off of my bill. And they didn’t rotate my tires because they said they didn’t need to be which was fine but why was the price not reduced when a service wasn’t preformed that was in the 200$ package?

I love my Rogue and the employees worked very hard to find exactly what I wanted!

I love not only the looks of th vehicles, but lthe quality. Jill Carpenter was knowledgeable. , professional and friendly.

Great customer service feels like family every time I stop by to get my car serviced. :)

Quality product/ Good service

I called and checked to see if Jennifer could get me in to get my car serviced. She said yes but there would be a little wait. I said fine with me. She promised my car would be serviced and ready for me in an hour and a half. Don Franklin never disappoints me and my car was ready on time. They even washed it for me before I left the lot. I love this dealership and the great service that I always receive. The service department is top-notch. Not only did I get my car serviced with an oil change and all Floyd‘s check but I also was able to get my coolant system flushed. They keep me on track to make sure that I am getting the best care for my car as I would like for it to last for a long time

The staff is always so friendly, knowledgeable and efficient.

The staff is always friendly and helpful. The service is done in a timely manner.

Jennifer is amazing!

excellent experience. Great service.

I find Nissan is always reliable and the service department helps me keep it in top shape with it’s scheduled maintenance.

Staff is always friendly and knowledgeable.

After the sale, the car was taken care of well. They also washed and checked the car in a cute way. I like that they washed the car and vacuumed it. Then that day, a staff member called to ask how it was. Is it okay? It was impressive. I like Ray when he came to wash my car and vacuumed it .

The service department is always so helpful and kind.

Nissan's are GREAT cars, I have bought
around 15 vechicles from this dealership and always got a great deal, my person I deal with is ERIC MCDONALD and Franco, they are great people to work with.

The staff is friendly and informative. The service is top grade. I would highly recommend Don Franklin Lexington Nissan to everyone wanting a great car and service.

John was super easy to talk to. He made the buying process super easy.

Very good quality and personal are very helpful

Quick response to get in for service.

Speedy.
Servicewriter is the best!

Prompt and courteous service.

Jill was awesome, liked the interest rates and helpfulness of the staff

My Kicks Start is well designed. I love the electric blue color.* I feel comfortable and safe inside my new car. I like the smaller diameter but thicker steering wheel.

I like all the benefits of my contract. Y’all thought of all complications that could occur car ownership and addressed them for smooth resolutions.

*Spend a few extra $$$ and expand your color choices. Remember all the car colors during the 60’s - 80’s? They made a personal statement!
Black. White, and Greye scream obedience to a supreme leader who fights all individual thought.

Friendly personnel provided plenty of information. The car buying experience was great. Thank you!

Ray is an honorable salesman

I am a long time customer after leasing 6 vehicles. The service department is run in a very professional manner. I would not go anywhere else.