Customer Testimonials

Customer service was exceptional!

The associate was very nice and got the Nissan done in about an hour while we waited. She came and found us and we were on our way pretty quickly.

They were very friendly and knowledgeable.

Amazing service. This was my first new car and I had limited time to come in and make a decision, and hadn't done a lot of research. The associate greeted me outside and went above and beyond to understand what I was looking for, asking me questions about my priorities. From start to finish MJ was a fantastic salesperson - incredibly knowledgeable without being condescending or pushy. I can't say enough great things - my parents bought their car here and recommended the dealership and I can see why!

atention

MJ was a very fluent and helpful during my car purchase and he will for sure have my business in the future

Quick, kind, friendly, knowledgeable, reliable

The sales team is great! They don’t pressure you to buy, they work with you on what you want and need, and they are informative.

The service department it amazing. They always take car of my baby. Always clean and welcoming. Full service. Nissan guy has the beat customer service and the sales men work hard to get you what you are looking for. Highly recommended!

We were on time and everyone was waiting and started on our car as soon as we
drove in before I had gotten out on my passenger side. Warned me that the floor
was wet.

Everyone and everything was as good as it could have been for us.

The only thing left undone was our
choice of the battery which was too
expensive so we felt we would not get the battery at your price.

Sincerely
First name removed & Gene Last name removed

Prompt excellent service

The service and the hospitality! Also, the rewards are great and helps with the cost!

Came in for oil change. Everyone was very nice and it didn’t take long at all

Ease of appointment. Courteous arrival. Simple instructions for waiting. And Tanner!

I always have a good timely experience here

Had car serviced and they always do a great job

Great employees

Everything, friendly, I didn’t wait too long, staff was helpful and they did a good job. Availability was great too.

Really good

Ease amd friendliness of service department.

Everyone is always friendly and knowledgeable.

I get the top customer service @ Don Franklin .

Everything was great!!!

Ease of scheduling and quality of work.

Quick and efficient

Makes my third auto I have purchased from Franklins, always nice people there and service is exceptional

you had exactly what I was looking for! Our salesman, Brian, was very courteous.

Went in for recall got taken care of in fast & professional manner

Quick friendly service

Arranging for a service appointment for my 2020 Nissan was super easy - of the many options, I chose to call my Service Manager (J.D.) who responded quickly and efficiently! Great customer service! I got the appointment day and time that I wanted, and was greeted by name by a service employee upon my arrival (no line, no waiting). J.D. got everything underway quickly and checked in with me at least twice while I waited in a comfortable waiting area. My car was ready on time, clean and J.D. took the time to make sure I understood the results of the complete service check status of all areas of my vehicle (very reassuring). Left the dealership with complete confidence (and also very pleased at the low cost).

Rick T.