Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 22, 2023 — Rated 10 out of 10 by Mary Scott Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a great experience

Report a concern   August 22, 2023 — Rated 10 out of 10 by Charles Goggin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have always been impressed with how friendly the staff is & how efficiently the dealership is run.
Report a concern   August 22, 2023 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality and service are great
Report a concern   August 22, 2023 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Dependable

Report a concern   August 21, 2023 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly sales associates and quality vehicles.

Report a concern   August 21, 2023 — Rated 10 out of 10 by Debra Givens Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The people! Everyone I have had contact with has been kind, courteous and knowledgeable. They are what truly sets you apart in a world where you rarely encounter those traits.
Report a concern   August 21, 2023 — Rated 10 out of 10 by Chad Steele Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yeah was a good experience everyone was nice and answered all my concerns
Report a concern   August 21, 2023 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good communication. Knowledgeable

Report a concern   August 19, 2023 — Rated 10 out of 10 by David Adams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer let me know I only needed an oil change and tire rotation. The app had recommended a service I had already received. Great working with her.

Report a concern   August 19, 2023 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jennifer helped us get into a car quickly and was very responsive and helpful through the whole process!
Report a concern   August 19, 2023 — Rated 10 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good quality, don’t have to wait along time for service, very friendly employees
Report a concern   August 18, 2023 — Rated 10 out of 10 by G.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely friendly service.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Dianne Milton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent

Report a concern   August 17, 2023 — Rated 10 out of 10 by H.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jackson was really cool and explained things so I could easily understan them
Report a concern   August 17, 2023 — Rated 10 out of 10 by Steven Dumais Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No pressure sales from my salesman

Report a concern   August 17, 2023 — Rated 10 out of 10 by B.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They greeted me when I arrived and they completed the oil change in less than an hour
Report a concern   August 16, 2023 — Rated 10 out of 10 by Kathryn Litteral Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was the best! Knowledgeable and so friendly. Recommend him every day! Thanks MJ
Report a concern   August 16, 2023 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness and professionalism. Your greeter was funny and wonderful. Jennifer was great!
Report a concern   August 16, 2023 — Rated 10 out of 10 by B.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The professionalism and speed.
Report a concern   August 16, 2023 — Rated 10 out of 10 by W.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and always very friendly!
Report a concern   August 16, 2023 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The car that I purchased was exactly what I wanted. Sales people went the extra mile to find it for me. Everyone is quite personable.
Report a concern   August 15, 2023 — Rated 10 out of 10 by Alicia Abney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I purchased a new Sentra on Saturday and the process was easy and enjoyable! My husband and I were not looking forward to the back-and-forth that inevitably takes place when purchasing a vehicle, but MJ was a true pleasure to work with at Don Franklin.

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan service is the best!
Report a concern   August 13, 2023 — Rated 10 out of 10 by Tracy Sawyer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best Nissan staff ever
Report a concern   August 12, 2023 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

After my recent service appointments I’ll definitely return for future servicing. The work was done well at an appropriate price. Being assigned the same service advisor helps maintain continuity.
Report a concern   August 12, 2023 — Rated 9 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got er done
Report a concern   August 12, 2023 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   August 10, 2023 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people you can find
Report a concern   August 10, 2023 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service
Report a concern   August 10, 2023 — Rated 10 out of 10 by April Jackson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service and work.

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