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Customer Testimonials
Timely. Very nice.
Everyone was helpful and professional. They listened to me and helped me to purchase exactly what i wanted.
I am so happy with my Nissan, also the staff is very friendly and I've always had a great experience when having my car serviced.
They were awesome! Super quick to help with my issue, best service I have had in Lexington! Got me in within a day and had parts ordered within a day, too. Staff was super friendly, prompt, and helpful.
Great deal. Great people.
You do what you say
Everyone was nice, professional and moved quickly.
It is was an amazing experience. I love bob glass! He was on it! I have already told five people about how good of an experience I have had and recommend you all to everyone! Thanks so much!!!
Honest, thoughtful and the best in the industry.
Wonderful service great people. Sometimes as a woman when you walk into a dealership you are made to feel powerless but the moment I walked in I was so comfortable and respected . I moved through the entire transaction seamlessly and felt I had made a new friend. Ladies shop here for yourself or your children they have it all!!
The attendant kept me informed through the entire visit. They were friendly and on time.
Service personnel was efficient and courteous
Prompt service
Always helpful and convenient
Very friendly staff!
I have bought 3 new vehicles so that speaks on its own merit
Everything
Bob Glass was great to work with, he assisted me with finding a new 2023 Nissan Rogue. He was very helpful to locate a vehicle to meet my needs and budget.
Walt was great with assisting me with linking my phone and assisting me with any questions I had before leaving the lot. He also told me that if I had any questions to text or call or stop back in anytime. Everyone was great to work with and friendly. This is my second Rogue from this location and will continue to come back for any future needs.
Service location is friendly and professional with assisting with any maintenance I need.
Highly Recommended.
Bob also text me and called me to check in with me. Great service.
I would truly recommend shopping here again great service and great people didn’t take all day to get everything done
Quality service that is always done well. It's always fast and easy to get in and out.
We were searching for a specific Jeep and found the one we wanted online. They worked with us over the phone on our trade in and purchase. When we arrived our new Jeep was ready to go. It was a seamless process with Mr. Glass and the dealership. We are very happy with the service and our new Jeep!
I was very happy with the team at Don Franklin Nissan, Lexington. Walter, Bryan, Ben and Ms. Anderson. Superb service, very knowledgeable and made me feel important to them. I was very impressed with the training I received as well as the time and patience given to answer all of my questions. Highly recommend this team of professionals to anyone looking for a new car!
Friendly customer service. Honest
Great service, flexible appointments
Friendly staff
Don franklin nissan takes care of its customers. Got an appointment in a great amount of time. Service performed was done sooner than expected and a reasonable rate.
The service at Don Franklin has always been top notch! During my most recent visit they made what I thought was going to be a very stressful experience a seamless transaction. Thanks to everyone that helped with the process of getting me back on the road!
Very prompt and kept me informed while vehicle being worked on
Staff very professional. Service completed timely
Efficient
Prompt service