Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 23, 2020 — Rated 10 out of 10 by Donna Hooten Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service.
Report a concern   September 22, 2020 — Rated 10 out of 10 by James Woodard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Absolutely everything. You have my business from here on out. My wife is next to buy a car and she will be there. Love my vehicle that I purchased there. We just had the first oil change and it went smoothly. I would give a score of 20 if allowed. Excellent job and excellent customer service.

Report a concern   September 22, 2020 — Rated 9 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easily accessible

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I brought my vehicle in for an oil change. Your staff was extremely pleasant and helpful. And y’all washed my vehicle for me!!! I will highly recommend y’all. It’s hard to find customer service anymore. Y’all nailed it!!! Thanks again

Report a concern   September 22, 2020 — Rated 10 out of 10 by Victor Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Helpful. In and out service.
Report a concern   September 22, 2020 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Quinsetta Rowe Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff really nice. They also keep you informed about the work done on your vehicle. Plus having Saturday appointments are a plus.
Report a concern   September 22, 2020 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Dependable, reliable, timely, prrsonable
Report a concern   September 22, 2020 — Rated 10 out of 10 by Devin Farmer Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ben, Walt and Ron were all so helpful the last few weeks. It was a super easy buying process. My wife and I have both bought new cars from here the last couple years!

Report a concern   September 22, 2020 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough check list with an oil change. Very timely service at a minimal cost.

Good job and coordination by Hollin Grayson.

Thank you.

Tom Last name removed
Report a concern   September 22, 2020 — Rated 10 out of 10 by Michelle Smith Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I love that they always give me the best deal they can. I feel like they are friendly and warm. They showed me everything I needed to know about my new vehicle. We have been repeat customers and have advised friends and family to go to Don Franklin to purchase a vehicle. Scott, Walt and Navarre are just wonderful!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Aaron Collins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and friendly staff!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Kelly Garland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have recommended Don Franklin twice now. Both bought vehicles. They have addressed my problems efficiently and in a timely manner everytime.

Report a concern   September 21, 2020 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ben continues to always to take good care of me.
Report a concern   September 21, 2020 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service

Report a concern   September 18, 2020 — Rated 10 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

quick easy painless
Report a concern   September 17, 2020 — Rated 10 out of 10 by Terri Hay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   September 17, 2020 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great and efficient customer service

Report a concern   September 16, 2020 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my Murano there 6 years ago and I like the service dept staff. They are friendly and professional. I bring my car to you for service every time. Nice clean environment to set and wait for my car.

I appreciate your service dept!

Sherri Blakeman

Report a concern   September 16, 2020 — Rated 10 out of 10 by Dianna Boyers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was fast and the updates were great!
Report a concern   September 16, 2020 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department is top notch. Really like my service advisor. Good guy.
Report a concern   September 15, 2020 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is always helpful, service is quick but thorough.

Report a concern   September 15, 2020 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service

Report a concern   September 15, 2020 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great timely service

Report a concern   September 15, 2020 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I did recommend, my sister and she bought a car. You guys are a rarity in the car biz.
Report a concern   September 15, 2020 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, kind and timely! They went to bat for me and I was impressed and grateful!
Thank you!
Report a concern   September 11, 2020 — Rated 10 out of 10 by Jack Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My service advisor Holland was very polite and very knowledgeable.
Report a concern   September 11, 2020 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service provided from the whole team
Report a concern   September 11, 2020 — Rated 10 out of 10 by Geneca Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They very nice and

Report a concern   September 10, 2020 — Rated 9 out of 10 by R.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionals

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