Customer Testimonials

Quality of work performed

I trust Hollin and the staff there. I trust them and I appreciate that they don’t just recommend things just to make a sale. Excellent service!!

Everyone is very nice

Very helpful and worked with me til I got my car.

Friendliness of all the employees

Oil change an tire rotation

Great service

Reliable and quality-rated

They found the problem and fixed; it

Ron’s customer service, customer friendly.

quick to respond to questions

I purchased a vehicle from Don Franklin Auto a few months ago, and at that time I received a voucher for a free oil change for my vehicle. I called and was scheduled for this service, and the scheduling was a plus for me. This allowed me to plan for this in line with events for the day.

I was met with a professional service tech--Hollin--who was courteous and helpful. The service was provided in a timely manner and I was given an update on my vehicle as being in great working condition, and given information regarding the next projected oil change and servicing that might be needed at that time.

This is my first time dealing with Don Franklin Auto as a dealer, and with the Service Dept.
I have been satisfied on both counts.

Thank you.

Timely service and no pressure to agree with additional maintenance sales. Friendly and fast.

MJ was so accommodating

Your service department people are courteous, respectful, know what they're doing and not taking advantage of me. I have been to dealerships where they have tried to convince me that my vehicle needed things that I knew for a fact were not needed. Your people have never done that!! Be proud. It's refreshing to deal with honest people.

The people who work there are so friendly and knowledgeable!

Friendly and efficient

They always take care of me. Timely and very professional. They rock in the Service Department. Really. They go out of the way to get you done.
Thanks Guys 🤛🏿

Very friendly and informative. Didn't take as long as they said.

Ron in the Service department he’s very friendly and knowledgeable.

The service department is great. Ron always goes above to help

I had a great experience with the purchase of my vehicle and the 2 times I have brought it in for maintenance.

Great, friendly service

I was very pleased with the service. Jennifer did a wonderful job of communicating to let me know so did not need brake repair or a tire rotation.. The oil change was completed in a timely manner.

This is my second maxima, before I was driving a Honda Accord sport and the maxima is better in my opinion

I love my Nissan Altima!

The customer service is the best.

Very friendly

Service was great, what was needed was thoroughly explained, work completed in a timely manner.

Excellent sales and service department. Purchase went smoothly. Very satisfied customer!