Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 14, 2020 — Rated 10 out of 10 by C.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service, excellent sales, great people

Report a concern   December 14, 2020 — Rated 10 out of 10 by N.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ben did a great job helping with my purchase! He was very knowledgeable and listened to what I was interested in. He made my purchase very easy. I will definitely recommend him to friends.

Report a concern   December 14, 2020 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This is my 8th Nissan I love them no problems at all, the person I deal with is Eric McDonald he is great, he will get me a salesperson and no pressure at all, the service dept is great also, I have nothing bad to say about Nissan

Report a concern   December 14, 2020 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good service and professional

Report a concern   December 13, 2020 — Rated 10 out of 10 by N.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient, quality service at a reasonable price.

Report a concern   December 12, 2020 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve been a Nissan owner for 18 years. Good quality cars at a reasonable prices.

Report a concern   December 11, 2020 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

First time was not the best, I'm not going to lie. I went in a second time and talked to Chad and told him my current situation and that i just lost my car in an accident 2 days ago. The car I was looking at was just like my old one but had little flaws with it, and he was able to negotiate with the price where I would like it to be and he knew I loved the car, very friendly guy, next time I have a friend or family member, I will suggest him to do business with you all.

Report a concern   December 11, 2020 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

great sales staff and delivery!

Report a concern   December 11, 2020 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous friendly service

Report a concern   December 11, 2020 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had my first oil change and it went very well. I was impressed with how many times the waiting area was cleaned by employee due to Covid.

Report a concern   December 11, 2020 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very fast & friendly

Report a concern   December 10, 2020 — Rated 10 out of 10 by Thomas Edwards Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Courtesy even couldn’t agree on a price.

Report a concern   December 10, 2020 — Rated 10 out of 10 by Y.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good. Jennifer always gives us good suggestions.

Report a concern   December 10, 2020 — Rated 9 out of 10 by C.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great work and affordable.

Report a concern   December 10, 2020 — Rated 10 out of 10 by Stephen Barkley Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I've been working with this dealership location for probably 35 years. John Berry goes back many of those times.
He always has the right ✅ approach and we've been friends for some time.

Report a concern   December 10, 2020 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great quality at a great price

Report a concern   December 9, 2020 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service!!

Report a concern   December 9, 2020 — Rated 10 out of 10 by Robert Palmer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I think nissan the best vehicle on the market

Report a concern   December 9, 2020 — Rated 10 out of 10 by A.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service and communication

Report a concern   December 8, 2020 — Rated 9 out of 10 by Miguel Vivanco Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have a Hyundai Sonata I went to a brake service to Don Franklin Hyundai because they replace my all brakes front and back last year and I pay 273.00 dollars for that service . Last week my front brake right side start to get noise and I take my car to the dealer (Hyundai) . They tell me they don’t have time to check I have to wait 1 week for the next available appointment and I tell them it’s my brake I can’t wait 1 week . They said they can’t check . After that I take my car to Don Franklin Nissan total diferent a lady ask me very nice what I need and i explain about my brakes. She take my car for the service and take care the problem. I pay 432.00 dollars i hope I don’t have to come back again for the same problem . I am very happy for the service at Din Franklin Nissan. Thank you .

Report a concern   December 8, 2020 — Rated 10 out of 10 by Tammie Burton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating and great servicing!!!

Report a concern   December 8, 2020 — Rated 10 out of 10 by M.J. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob is really taking good care of me. No pressure. Just find me the car I want.

Report a concern   December 8, 2020 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service Dept. OUTSTANDING

Report a concern   December 8, 2020 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff, quick service, reasonable prices.

Report a concern   December 8, 2020 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good people. Great service.

Report a concern   December 7, 2020 — Rated 10 out of 10 by Marvin Merillat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great care and customer service, always have taken care of my trucks needs.

Report a concern   December 7, 2020 — Rated 10 out of 10 by Cary Wolfe Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great sales dept

Report a concern   December 7, 2020 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have bought 8 Nissans from Glenn/Don Franklin and never once have I had trouble with them, I bought my sister a 2012 Versa and it is still going, great service, great people and especially Eric McDonald he is the only one I deal with, he is so helpful and he will go out of his way to help, and also Marc Franco he is also a great person to deal with.

Report a concern   December 7, 2020 — Rated 9 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We thank you for working us in that day. You're always accommodating & we appreciate that. Work was done quickly & effectively. Staff pleasant and make us feel valued.

Report a concern   December 5, 2020 — Rated 10 out of 10 by Yolanda Cole Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I trust that my car is in good hands and Everyone is always friendly


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