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Customer Testimonials
Always great service
I have found Don Franklin Nissan to be excellent in service and punctuality. I have had 5-6 Nissans and wouldn't go anywhere else. My salesman is also top-notch!
I was visiting from Louisville and my vehicle broke down, and Don Franklin Nissan was able to diagnose and repair the problem in the same day without an appointment. Don Franklin Nissan has my eternal gratitude. I strongly recommend their service department.
I trust everyone there that I will receive quality service on my car. I have never had a problem in all the years I have been coming there and all the employees have been friendly and helpful.
I love my Nissan Armada! We have had 3 appointments for service and they all have been good. Staff is very friendly - even pulled the car back in the garage for my husband to get into because it was raining.
All my questions were answered.
Good product and good customer service
Did what said. The price was told is what paid. Also very fast.
Speed of the appointment, curtsey of the staff and the carwash.
They was fast
I like Nissan vehicles. I’ve owned one for many years and love how dependable they are. Nissan offers so many great features. Navarre Smith was a very professional, courteous, informative salesman. He made the car buying experience wonderful and stress free. He is a great asset to the Don Franklin family. Would definitely recommend to anyone looking to buy a vehicle.
You send reminders for servicing our vehicle and my appointment went swiftly.
It was quick and easy.
Ron Abranson is the BEST in your nissian service department. He always goes the extra mile to ensure customer satisfaction.
I was very please with the service the friendliness. The service was excellent and I would definitely recommend them and with definitely buy my next vehicle with them. My daughter and I can not say enough good things about the guys we were customers too.
Always very satisfied with Don Franklin Auto. Friendly people.
Everyone was wearing their masks. Very courteous and helpful.
Jennifer in service is outstanding, she is always helping the customer to the fullest . She is right on it with everything she does
Professional service.
I had the pleasure of working with Walt Earley who is very knowledgeable about the Nissan products. He was very patient and took his time answering all my question. I Gladdenly recommend Walt at Don Franklin Nissan.
Everyone was very genuine they made sure all my questions were answered and my car was fixed in a timley manner .
Friendly, professional, on time.
Fairly quick!
Professional and timely service by Ron and his crew.
After all ready being up set over the key issue,Ron in service made us feel like everything was gonna be ok.
Excellent customer service
If they don’t get it right they make it right good people
I like working with Ron Abramason!
Getting an estimate tontrade in my vehicle. Unfortunately because II had an out.of state plate that I have been trying to change to KY you couldn't deal.with us. Good trade i. Quote on my vehicle

They always treat me very good and use the best of products.