Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 23, 2020 — Rated 10 out of 10 by Ronald Debord Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are always ON TIME. We never have to wait like at other agencies. You leave the car better than it can in! You wash it! Thanks!
We can depend on your service department!

Report a concern   December 23, 2020 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was fast and friendly!

Report a concern   December 23, 2020 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my Murano in 2014 and have had it serviced there for six years. The service dept. employees are long term employees and they are very experienced. They call me by name and make me feel like a special customer. Ron is awesome and has taken good care of my vehicle. They all do. Merry Christmas and Happy New Year to All!

Report a concern   December 22, 2020 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Topnotch service. Felt appreciated.

Report a concern   December 22, 2020 — Rated 10 out of 10 by Theresa Torres Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My experience was quick and simple. The salesman was to the point. No hassle and no harassment!

Report a concern   December 22, 2020 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the drive of my Nissan Altima. It has the pickup needed for getting on the
interstate. Smooth drive. That is the main thing I like about the Altima. The
service staff has been good and courteous. They can go the extra mile. Professional
For the Altima I like the size and being able to see well. SUVs are too big for me.
It’s looks nice and even at 10 years has class.

Report a concern   December 21, 2020 — Rated 10 out of 10 by Joseph Brunk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient service department.

Report a concern   December 21, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron!

Report a concern   December 21, 2020 — Rated 9 out of 10 by F.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for your excellent service.

Report a concern   December 21, 2020 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice service

Report a concern   December 21, 2020 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Honest and very well aligned with my views of purchasing.

Report a concern   December 21, 2020 — Rated 10 out of 10 by Cynthia Bowling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and prompt

Report a concern   December 21, 2020 — Rated 10 out of 10 by Yvonne Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism of staff ,, in and out on time, staff courtesy and politeness..keep me updated on progress of my vehicle...safe clean comfortable waiting area

Report a concern   December 21, 2020 — Rated 10 out of 10 by Carrie Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy access and availability

Report a concern   December 18, 2020 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel very confident buying products from Don Franklin Nissan and using their services (primarily for ongoing maintenance). MS. Jennifer is a great Service Liaison - she explains everything to me in detail (and in terms I can understand). Her estimates regarding time and expense are always 'spot on.

Report a concern   December 18, 2020 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Richard Conrad did a great job explaining my end of lease purchasing option clearly and concisely during an in-person meeting at the dealership.

Report a concern   December 18, 2020 — Rated 10 out of 10 by Teresa Henry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As usual, I am pleased with all the staff being friendly and the timely manner in which it took to get an oil change and tire rotation. Thanks to all of you and keep up the good work.

Report a concern   December 18, 2020 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The team was quick, kind, and courteous. The tech explained what eveyrything he was doing and was a pro at every interaction.

Report a concern   December 17, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent

Report a concern   December 17, 2020 — Rated 10 out of 10 by E.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always provide great service

Report a concern   December 17, 2020 — Rated 10 out of 10 by Steven FRANTZ Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was great to work with and we got we got a really good deal. Thank you Bob.

Report a concern   December 17, 2020 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient. Very friendly. Easy to schedule appointment

Report a concern   December 16, 2020 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and good service.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Beth Linville Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ben the salesman was great. We got straight to the purchase and within a hour the sale was done. I'll definitely recommend anyone that want to buy a vehicle to give them a visit.

Report a concern   December 16, 2020 — Rated 10 out of 10 by A.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron has been very helpful with my Nissan.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Charity Lamb Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nothing, but your people are amazing!

Report a concern   December 15, 2020 — Rated 10 out of 10 by Bridget Slone Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales staff were very helpful, nice and informative. Overall great experience shopping for a new vehicle.

Report a concern   December 15, 2020 — Rated 9 out of 10 by E.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Jen was not pushy at all

Report a concern   December 15, 2020 — Rated 10 out of 10 by T.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great!

Report a concern   December 14, 2020 — Rated 10 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly.


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