- Phone: (859) 263-5020
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Customer Testimonials
Service was fast and friendly!
I bought my Murano in 2014 and have had it serviced there for six years. The service dept. employees are long term employees and they are very experienced. They call me by name and make me feel like a special customer. Ron is awesome and has taken good care of my vehicle. They all do. Merry Christmas and Happy New Year to All!
Topnotch service. Felt appreciated.
My experience was quick and simple. The salesman was to the point. No hassle and no harassment!
I like the drive of my Nissan Altima. It has the pickup needed for getting on the
interstate. Smooth drive. That is the main thing I like about the Altima. The
service staff has been good and courteous. They can go the extra mile. Professional
For the Altima I like the size and being able to see well. SUVs are too big for me.
It’s looks nice and even at 10 years has class.
Efficient service department.
Ron!
Thank you for your excellent service.
Very nice service
Honest and very well aligned with my views of purchasing.
Very nice and prompt
Professionalism of staff ,, in and out on time, staff courtesy and politeness..keep me updated on progress of my vehicle...safe clean comfortable waiting area
Easy access and availability
I feel very confident buying products from Don Franklin Nissan and using their services (primarily for ongoing maintenance). MS. Jennifer is a great Service Liaison - she explains everything to me in detail (and in terms I can understand). Her estimates regarding time and expense are always 'spot on.
Richard Conrad did a great job explaining my end of lease purchasing option clearly and concisely during an in-person meeting at the dealership.
As usual, I am pleased with all the staff being friendly and the timely manner in which it took to get an oil change and tire rotation. Thanks to all of you and keep up the good work.
The team was quick, kind, and courteous. The tech explained what eveyrything he was doing and was a pro at every interaction.
Excellent
Always provide great service
Bob Glass was great to work with and we got we got a really good deal. Thank you Bob.
Very efficient. Very friendly. Easy to schedule appointment
Friendly and good service.
Ben the salesman was great. We got straight to the purchase and within a hour the sale was done. I'll definitely recommend anyone that want to buy a vehicle to give them a visit.
Ron has been very helpful with my Nissan.
Nothing, but your people are amazing!
Sales staff were very helpful, nice and informative. Overall great experience shopping for a new vehicle.
Jen was not pushy at all
Service was great!
Fast and friendly.

You are always ON TIME. We never have to wait like at other agencies. You leave the car better than it can in! You wash it! Thanks!
We can depend on your service department!