Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 12, 2020 — Rated 10 out of 10 by M.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was very nice and helpful!!

Report a concern   November 12, 2020 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very Friendly & Informative!

Report a concern   November 12, 2020 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service in the service department was professional and staff very friendly. Enjoyed meeting the elderly gentleman replenishing the water cooler and Brandon was very helpful. Well done.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Jennifer Forman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!!! I have bought several vehicles over the years and Stuart Powell dealership is the best. Especially Ron Long

Report a concern   November 12, 2020 — Rated 10 out of 10 by E.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love added car wash

Report a concern   November 12, 2020 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was very professional and kind.

Report a concern   November 12, 2020 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff and service quality.

Report a concern   November 11, 2020 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service!

Report a concern   November 11, 2020 — Rated 10 out of 10 by M.B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly.

Report a concern   November 11, 2020 — Rated 9 out of 10 by Susan Callen Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They are comfortable, affordable, reliable and fun

Report a concern   November 11, 2020 — Rated 10 out of 10 by Lance Delong Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We have owned Nissan Altimas for the last 20 years and recently traded in our 2011 Altima with Don Franklin here in Lexington. We thought seriously about purchasing a Camry however we have been so very pleased with Nissan service department, Don Franklin, I didn’t want to leave. We have not had such good personal service with Toyota dealerships. (We have a Toyota Tacoma also.)

Report a concern   November 11, 2020 — Rated 10 out of 10 by Tabatha Jolly Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are super fast in getting the oil changed & tires rotated

Report a concern   November 10, 2020 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer my service representative was extremely helpful and courteous.

Report a concern   November 10, 2020 — Rated 10 out of 10 by Tammy Ori Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

i have trusted their products and services since 2007

Report a concern   November 10, 2020 — Rated 10 out of 10 by Joe Hixson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were nice and prom

Report a concern   November 9, 2020 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron is a true professional day in and day out. He treats me as family and always has. I recommend my friends and family to see Ron for their auto repairs needs. In my 44 yrs of getting my vechiles worked on none are the caliber of Ron!!
Thank You!!

Report a concern   November 9, 2020 — Rated 10 out of 10 by Nick McCann Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had by tires changed and they took my car in right away got it done and done well I was in and out.

Report a concern   November 9, 2020 — Rated 10 out of 10 by Jacob Flora Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was faster than i could have anticipated

Report a concern   November 8, 2020 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you for your dependable service. At age 84, I will only come to you as long as I continue to drive.

Report a concern   November 7, 2020 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Really quick and quality service.

Report a concern   November 6, 2020 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great job as always

Report a concern   November 6, 2020 — Rated 10 out of 10 by P.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service; good work on my vehicle

Report a concern   November 5, 2020 — Rated 10 out of 10 by John Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have owned a Nissan before, and Karen really wanted a Murano. Buying from Don Franklin got us into a very detailed and thorough service program, and we are quite pleased as customers.

Report a concern   November 5, 2020 — Rated 10 out of 10 by Grace Fox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When I make my appointment for service you guys are promo and polite. Have a nice waiting area while waiting for service, and employees are all knowledgeable. Also like the mats placed in car and cover on stearing wheel plus the finishing clean.

Report a concern   November 5, 2020 — Rated 10 out of 10 by Angie Wells Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had my oil changed and my tires rotated! They did a good job and finished quickly

Report a concern   November 5, 2020 — Rated 10 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service advisors are friendly and knowledgeable, and the mechanics do high-quality work. They never try to upsell and simply take the best care of your vehicle.

Report a concern   November 5, 2020 — Rated 10 out of 10 by Sean Wheat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My 2013 Sentra has never needed anything but oil changes, tires and breaks. The service department is always on point. They are very knowledgeable and friendly.

Report a concern   November 4, 2020 — Rated 10 out of 10 by P.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and friendly employees

Report a concern   November 4, 2020 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything! You guys always go the extra mile!!!

Report a concern   November 4, 2020 — Rated 10 out of 10 by Jeffrey Walker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick easy to talk to and got the work done good job.Thank you,God Bless.


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