- Phone: (859) 263-5020
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Customer Testimonials
On time and notifications.
Ron and staff provided me with great Service by delivering my car to house when it was ready,
KUDOS to all of them :)!!
I liked how friendly your staff are to deal with and I like how prompt you were at taking care of the problem with my radio on my Nissan Kicks. The sales team is very friendly as well!
Style and set up. I’ve not had any issues since we purchased.
I like the instant and thorough attention. My salesman (Wheeler) was knowledgeable and patient with me. I had very specific ideas as to what I wanted and could afford.
Had a great experience!
I have only had my car repaired once at Don Franklin but it was a pkeasurable experuiwnce.
Always professional and courteous. Usually get an appt the same day or the next.
The efficiency and quickness
service is good,
I loved that Bob really took the time to find the right car that fit me.
Your friendly and speedy service.
My sales woman, Jennifer did an amazing job and it was a seemless process from start to finish. Everyone was so helpful explaining my new features on my leased car
Customer Service and efficient services
I like the fact that I was given an opportunity to buy a car that I wanted. I also really appreciated the time and explanations that Mr Bob gave me concerning my credit. I am a disabled veteran who has been incarcerated for the past 17 years. I get about 1,900 dollars a month from the government for the rest of my life, and I have no bills. With that said I would only hope that a company like yours would give serious thought to a person like me. I have job offers that are only on hold, because I have surgery planned at the VA. I hope to be working at the VA in mid April and shortly after that I hope to be back to talk with Mr Bob about a vehicle. Thanks again for your time.
Great salesman. Very knowledgeable and courteous. I love my new car!
I have interacted with First name removed during my last 2 visits, I appreciate that she always helps to guide me to the best decision possible for maintaining my 2019 Nissan Rogue. I also appreciate the text message communication, especially with routine work as it is far more convenient than a phone-call while I'm at work.
no pressure. did not feel hurried or ignored.
Your employees are very nice, all friendly and efficient. Service on my car was completed in estimated time as quoted. A nice experience.
Great service. In and out very timely.
Ron is great to work with, service is quick and fix whatever problem I throw at them.
Fast and friendly service.
The kindness and thoroughness of the service department employees
A nice variety of quality vehicles and great customer service
Awesome service! Replaced a rim and tire on the same day I brought it in!
Greats service and great people who work there.
Efficient
Reliable cars and friendly staff
Easy to manage. Seems to be upfront and straight forward.
I'm not sure where to start....The texting back and forth vs. being at the lot to do the initial money work, the warm welcome I received when I arrived at the lot, the entire staff assisting me with a surprise for my wife, or finally that I found a dealership where I could come to and know that I am going to be treated like family at Don Franklin Auto!