Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 6, 2021 — Rated 9 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Mobil synthetic oil seem to work very well. The service was good they got me in on time and a short time later I was ready to leave the dealership.

Report a concern   April 6, 2021 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly

Report a concern   April 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get in and problem addressed

Report a concern   April 6, 2021 — Rated 10 out of 10 by Jennie Doane Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ethel ease in dealing with your sales staff Both Ben and MJ were very knowledgeable in providing us with information on the vehicle we wanted Walt was very helpful in explaining all the new electronics associated with our new Rogue

Report a concern   April 6, 2021 — Rated 10 out of 10 by William Edwards Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Amazing staff and especially the lady by the name of DAWN!!!!!! She is the person who should receive any award or pat on the back. With our her my dream would’ve never happened. Truly love this lady now and if anybody needs a ride I suggest you speak with her. Compassionate to say the least is what I’ve got from my experience and she is a true professional. Awesome company and I hope that it’s of any help to someone who needs help purchasing a car. If there’s a ceo that would ever take time to personally do anything for dawn to show the gratitude for her service to this business Would be awesome. She is the backbone and brings a lot of professionalism and benefits to the table. God bless you and the folks at don franklin auto mall

Report a concern   April 6, 2021 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very close to my residence!!

Report a concern   April 5, 2021 — Rated 9 out of 10 by Stephen Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick. Easy access.

Report a concern   April 5, 2021 — Rated 10 out of 10 by Melissa Whalen Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I’ve been going to Don Franklin for several years. They’ve always been professional, polite and very friendly. I’ve dealt with John Berry for many of those years and it’s more like talking to a friend than a salesman.

Report a concern   April 5, 2021 — Rated 10 out of 10 by M.W.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We are treated like family and have bought so many vehicles there . We wouldn't go anywhere else.

Report a concern   April 5, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love my new ride, second purchased vehicle with Don Franklin. Easy to work with and device has always been spot on!

Report a concern   April 4, 2021 — Rated 10 out of 10 by E.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always very helpful.

Report a concern   April 2, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick easy efficient. Friendly service.

Report a concern   April 2, 2021 — Rated 10 out of 10 by E.O. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I was very pleased with assistance from Jannifer Belcher.

Report a concern   April 2, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy and fast appointments. Updates and reminders on services

Report a concern   April 2, 2021 — Rated 10 out of 10 by N.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Brandon Shipman in Nissan Service took great care of me getting my Sentra in to your Nissan Service for the first time. Thanks.

Report a concern   April 2, 2021 — Rated 10 out of 10 by N.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and very helpful

Report a concern   April 2, 2021 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling is easy, communication with service techs is always timely, polite, and professional.

Report a concern   April 1, 2021 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very friendly and helpful.

Report a concern   April 1, 2021 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

tɦɛ saʟɛ ʀɛք. ʍʀ. ċօʀռɛʟɨʊs, aռɖ ɖɛʟɨʋɛʀʏ sքɛċ, ʍʀ աaʟtɛʀ, ɛxɛʀċɨsɛɖ քʀօʄɛssɨօռaʟɨsʍ ɖʊʀɨռɢ օʊʀ tɨʍɛ tօɢɛtɦɛʀ.

Report a concern   April 1, 2021 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is very good.

Report a concern   April 1, 2021 — Rated 10 out of 10 by P.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything! Great service, wonderful staff, ease of online scheduling, and quick service

Report a concern   March 30, 2021 — Rated 10 out of 10 by Jennie Doane Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great products and very professional staff. This is the third Rogue we have purchased and have a 2016 Maxima platinum that runs and looks like new. The service department is second to none.

Report a concern   March 30, 2021 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. Thank you!

Report a concern   March 30, 2021 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone that I worked with was nice and did not pressure me into anything. The team and Don Franklin Auto has the best interest of the customer a the front of their service. As a first time buy a car I’m happy with Don Franklin Auto.

Report a concern   March 30, 2021 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is courteous and the work gets done.

Report a concern   March 30, 2021 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 30, 2021 — Rated 10 out of 10 by Douglas Brandenburg Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Both Products and Staff from every department are wonderful

Report a concern   March 30, 2021 — Rated 10 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality of work performed

Report a concern   March 29, 2021 — Rated 10 out of 10 by D.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I trust Hollin and the staff there. I trust them and I appreciate that they don’t just recommend things just to make a sale. Excellent service!!

Report a concern   March 29, 2021 — Rated 10 out of 10 by N.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very nice


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