Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 16, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Large inventory and if they don't have what your looking for they'll work to find it for you.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Tracy O'Neill Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was very helpful and Misty was excellent

Report a concern   April 15, 2021 — Rated 10 out of 10 by Alvin Holbrook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was one of the most knowledgeable and friendly Nissan service advisers I have had the pleasure of working with, during the 28 years of owning Nissans!

My hat is off to this man, and the great customer service he provided in representing your dealership!!!

Report a concern   April 15, 2021 — Rated 10 out of 10 by R.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time service and honesty.

Report a concern   April 14, 2021 — Rated 10 out of 10 by John Mooney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

the friendly service

Report a concern   April 14, 2021 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 14, 2021 — Rated 10 out of 10 by Cheston Robbins Ii Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly. Plus the service center washed my vehicle so they not only performed maintenance, but they gave it back cleaner then how they were given it. Was fairly priced service as well.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Loretta Pooler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin Nissan has always been great at getting me right in for my scheduled appointments and getting me back on the road in reasonable time!
Also great communication before , during and after service.
Thank You

Report a concern   April 13, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly

Report a concern   April 13, 2021 — Rated 9 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Considerate, timely, and helpful

Report a concern   April 13, 2021 — Rated 10 out of 10 by F.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Up front with work to be done.

Report a concern   April 13, 2021 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy and quick in and out deal

Report a concern   April 12, 2021 — Rated 10 out of 10 by Harry Lockhart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so friendly and helpful.

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was extremely helpful! We were in a time crunch and he was able to get everything processed quickly and accurately. We also appreciated the power train warranty and free car washes for life.

Report a concern   April 9, 2021 — Rated 10 out of 10 by R.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always prompt! Service on time without delay

Report a concern   April 9, 2021 — Rated 10 out of 10 by Dottie Bean Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Bailey was a very good representative for your company and the service department! Thanks Jennifer for getting my car back to me about 20 minutes early!

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellant service

Report a concern   April 8, 2021 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like knowing my car is serviced by the most knowledgeable mechanics who are very familiar with Altimas.

Report a concern   April 8, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

smooth process from start (requesting appointment via web) to finish (getting service on time at out the door quickly).

Report a concern   April 8, 2021 — Rated 10 out of 10 by Jennie Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great vehicles, professional sales and service staff. We have owned 5 Nissans with four purchased from Don Franklin We wouldn’t be coming back if were not satisfied

Report a concern   April 8, 2021 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly people to work with,did not pressure

Report a concern   April 8, 2021 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is kind and friendly. The services are always completed in a timely manner.

Report a concern   April 8, 2021 — Rated 9 out of 10 by Jennifer Higgins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was superb!

Report a concern   April 8, 2021 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistent service people. Friendly and care about the customer

Report a concern   April 8, 2021 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ and others were very informative and helpful. They made the experience very pleasant.

Report a concern   April 8, 2021 — Rated 10 out of 10 by John Mooney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

your service made me feel like a friend instead of a customer

Report a concern   April 7, 2021 — Rated 10 out of 10 by Isaac Sparks Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great service and excellent prices!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Anthony Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and convenient

Report a concern   April 6, 2021 — Rated 10 out of 10 by Frank Walker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service. And high performance cars.


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