Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 18, 2021 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

From the minute we walked in, we were greatly promptly and asked "How can we help you?" We have received great service from John Berry on several vehicle purchases for our business over the past several years so we immediately came to see him when we needed his help on the purchase of a small truck.

Report a concern   June 18, 2021 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson and all others in the service department were professional and kind.

Report a concern   June 17, 2021 — Rated 10 out of 10 by Chelsea Reece Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass in Lexington is awesome!! This process was so smooth and easy with him. I recommend him to everyone.

Report a concern   June 16, 2021 — Rated 10 out of 10 by K.K.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob was really nice and helpful, would highly recommend their service.

Report a concern   June 16, 2021 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Top notch service from beginning to end.

Report a concern   June 16, 2021 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Folks in Service Department (especially Jennifer) are great representatives of Don Franklin Nissan - courteous, pleasant and professional. Waiting area is nice. Nissan is a great automobile.

Report a concern   June 16, 2021 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is fast and the staff is efficient

Report a concern   June 15, 2021 — Rated 10 out of 10 by Darrell Link Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduled service is always on time. Service of my vehicle is very thorough, and I trust my service technician (Jennifer) who always identifies what my vehicle needs now or may need the next time I visit.

Darrell Link

Report a concern   June 15, 2021 — Rated 9 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was early for 1:30, and the service team took me right in for scheduled routine maintenance. One hour Maintenance time, which is good.

Report a concern   June 15, 2021 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good customer service and work was completed within an hour.

Report a concern   June 15, 2021 — Rated 9 out of 10 by K.E. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great friendly and efficient service from John Berry and Hollin

Report a concern   June 15, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Really nice staff and great product.

Report a concern   June 15, 2021 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Salesperson

Report a concern   June 15, 2021 — Rated 9 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You did good.

Report a concern   June 15, 2021 — Rated 9 out of 10 by S.H.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff

Report a concern   June 14, 2021 — Rated 10 out of 10 by Gwendolyn Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was fast and easy

Report a concern   June 14, 2021 — Rated 10 out of 10 by Julio Ramirez Don Franklin Lexington Nissan - Service
What do you like about our products and services?

La atencion y el servicio que ofrecen es de excelente calidad.

Report a concern   June 11, 2021 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have always done a good job servicing my vehicle in a timely and friendly manner.

Report a concern   June 11, 2021 — Rated 10 out of 10 by E.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff. Good work

Report a concern   June 11, 2021 — Rated 10 out of 10 by E.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcoming company each time I go there. Prompt and fair -

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

you seemed to do an excellent job doing service on my altimaCharles Last name removed

Report a concern   June 10, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department people are very nice. They take time listening and very informative.

Report a concern   June 9, 2021 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman, MJ Carpenter, was very friendly and knowledgeable. He offered to put a mask on if I wanted, since I was wearing one. He was patient and listened to my questions. The Rogue drives great and so far I am very satisfied with my purchase.

Report a concern   June 9, 2021 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   June 8, 2021 — Rated 10 out of 10 by Denise Lipps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   June 8, 2021 — Rated 10 out of 10 by C.N. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great quality, great people

Report a concern   June 8, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good product and very nice service.

Report a concern   June 8, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

friendliness

Report a concern   June 8, 2021 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very courteous and took care of my issues. Great job !!

Report a concern   June 8, 2021 — Rated 10 out of 10 by Krista Chappell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service managers are always knowledgeable and thorough when discussing service procedures and costs.


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