Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 26, 2021 — Rated 9 out of 10 by S.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people! Ron is great. and the part I needed was in stock! Timely service.

Report a concern   April 24, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service and reliable cars.

Report a concern   April 24, 2021 — Rated 10 out of 10 by V.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Nissan Rogue. Love the way everyone interacts with me. The staff at Don Franklin are friendly and extraordinary helpful and I don't feel like I'm being ripped off. Thank you so much.

Report a concern   April 23, 2021 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great Customer Service
Friendly staff
Hassle free shopping
Brought my new vehicle to me!!!

Report a concern   April 23, 2021 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I would have liked to have had the inside of my car vacuumed when it was washed. They said the vacuum was not working. This was my 2nd oil change and at my first visit they said the car wash was down so I did not get the free car wash.
Other than that....everything else was great. Need to get those things fixed.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Stuart Reedy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff is helpful and very friendly. The service advisor to which I spoke is very knowledgeable. The service is very professional and timely. I'll be back!

Report a concern   April 23, 2021 — Rated 10 out of 10 by Chad Mason Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They went above and beyond to get me the best deal. I was able to get incentives that I don’t even know I’d qualify for.

Report a concern   April 23, 2021 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service people are proficient, respectful, knowledgeable about auto products, complete maintainence in a timely matter, and leave your auto in a better condition than when you left it. I highly recommend this business for your auto needs.

Report a concern   April 23, 2021 — Rated 10 out of 10 by Teresa Crowell Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman was so friendly and helpful

Report a concern   April 22, 2021 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick service. Everything checked out great. I am glad it didn't take too long. Thank you for your great service

Report a concern   April 22, 2021 — Rated 10 out of 10 by C.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The way it's explain

Report a concern   April 22, 2021 — Rated 9 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

service department

Report a concern   April 21, 2021 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendliness

Report a concern   April 21, 2021 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice friendly long term staff in the service dept. I've brought my nissan marano in for service since 2014. You do a great job!

Report a concern   April 21, 2021 — Rated 10 out of 10 by Nancy Kolesnik Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They listened to my concerns and addressed each one. They are very professional and are up front on all costs so there are no surprises. Excellent service.

Report a concern   April 20, 2021 — Rated 10 out of 10 by B.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous service always..

Report a concern   April 19, 2021 — Rated 10 out of 10 by Joshua Gilland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy. Drop off and pick up were smooth, and the service was done in the quoted time.

Report a concern   April 19, 2021 — Rated 10 out of 10 by D.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Not pushy at all, my salesperson Jennifer listened to what I wanted and put me in a beautiful, dependable car and helped get me an affordable deal!

Report a concern   April 19, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Polite informed service department.

Report a concern   April 19, 2021 — Rated 10 out of 10 by Ninda Shirley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Another great experience having my Rogue serviced at Don Franklin! Thank you guys!

Report a concern   April 19, 2021 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob Glass

Report a concern   April 19, 2021 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always able to get in and out quickly. The staff is helpful with working in unplanned service issues. Thanks!

Report a concern   April 19, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work done in a timely manner. The staff is friendly and helpful.

Report a concern   April 17, 2021 — Rated 10 out of 10 by Melony Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

John Berry is the best! Always so personal. We feel like we are Nissan family. I’m driving my seventh Nissan vehicle now!

Report a concern   April 16, 2021 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always been given a good and professional service. I have always been treated with respect and prompt service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quick and honest service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quick and honest process.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Shannan Harris Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Brandon was very professional and helpful.

Report a concern   April 16, 2021 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very nice and courteous. Good service.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Tshitshi Kamuena Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In the future to fix the windshield protector which is broken by snow and oil change routine for our 2015 Nissan Pathfinder.


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