Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 4, 2021 — Rated 10 out of 10 by Val Collins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service and people are outstanding

Report a concern   May 4, 2021 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My only criticism is on communication. When I had arrived on my first appointment, my new fob was not present. Services, nor I, knew about that until that day and unfortunately I had to reschedule to accommodate for that. Thankfully during the next appointment, I got everything squared away in less than 15 minutes and I appreciate that. Besides that though, everyone there was extremely friendly and did everything to help make up for the error. Thank you all for helping out with my new key and fob.

Report a concern   May 4, 2021 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department. Love my Altima and my Rogue.

Report a concern   May 4, 2021 — Rated 10 out of 10 by Liz Watson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice service dept. I dealt with Ron and he did a Great job staying on top of things and lent me a car while mine was having under warranty items repaired. Thank you!

Report a concern   May 3, 2021 — Rated 9 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was awesome!!!

Report a concern   May 3, 2021 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love going here for an oil change. Quick and amazing service!

Report a concern   May 3, 2021 — Rated 10 out of 10 by Marietta McDowell Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have never had any problems with my vehicles and I have 4 nessians

Report a concern   May 3, 2021 — Rated 10 out of 10 by J.W.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson and Trevor Perez

Report a concern   May 3, 2021 — Rated 10 out of 10 by Beau Steenken Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick, reliable, and the online scheduling is extremely convenient.

Report a concern   May 3, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The convenience of Saturday appointments. When you don’t have a spare vehicle, or anyone else to pick you up. Having Saturday service appointments is handy.

Report a concern   May 2, 2021 — Rated 10 out of 10 by Charles Pickett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Their service and customer care attitude is as good as it gets. Plus their prices are very reasonable!

Report a concern   May 2, 2021 — Rated 10 out of 10 by Y.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and very friendly like comimg

Report a concern   May 1, 2021 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great cars great staff

Report a concern   May 1, 2021 — Rated 10 out of 10 by N.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Your staff was very nice and helpful. They made it a great buying experience.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Teresa Crowell Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

My salesman was awesome. Knowledgeable, friendly, totally trustworthy and gave me a great deal!

Report a concern   April 29, 2021 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism, genuine parts, reasonable price.

Report a concern   April 28, 2021 — Rated 9 out of 10 by G.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Took to long

Report a concern   April 28, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great vehicle. Staff straight forward and helpful.

Report a concern   April 28, 2021 — Rated 10 out of 10 by David Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best customer service in town!

Report a concern   April 27, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Stan was incredibly helpful in my decision to make a purchase. He was knowledgeable and professional. The finance team took the time to find the very best rate and exceeded my expectations. I have become a loyal Don Franklin customer.

Report a concern   April 27, 2021 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and helpful associates. Fair pricing. Thoroughly check auto on each visit.

Report a concern   April 27, 2021 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly & Efficient! 😬

Report a concern   April 26, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like Nissan

Report a concern   April 26, 2021 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Entire staff was friendly and professional and we were treated very well.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Xinxing Wu Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent!

Report a concern   April 26, 2021 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are so nice and professional

Report a concern   April 26, 2021 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   April 26, 2021 — Rated 10 out of 10 by Rita Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service , friendly workers

Report a concern   April 26, 2021 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good service

Report a concern   April 26, 2021 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always a good experience


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