Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 11, 2021 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have always done a good job servicing my vehicle in a timely and friendly manner.

Report a concern   June 11, 2021 — Rated 10 out of 10 by E.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff. Good work

Report a concern   June 11, 2021 — Rated 10 out of 10 by E.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Welcoming company each time I go there. Prompt and fair -

Report a concern   June 10, 2021 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

you seemed to do an excellent job doing service on my altimaCharles Last name removed

Report a concern   June 10, 2021 — Rated 10 out of 10 by L.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department people are very nice. They take time listening and very informative.

Report a concern   June 9, 2021 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman, MJ Carpenter, was very friendly and knowledgeable. He offered to put a mask on if I wanted, since I was wearing one. He was patient and listened to my questions. The Rogue drives great and so far I am very satisfied with my purchase.

Report a concern   June 9, 2021 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   June 8, 2021 — Rated 10 out of 10 by Denise Lipps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   June 8, 2021 — Rated 10 out of 10 by C.N. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great quality, great people

Report a concern   June 8, 2021 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good product and very nice service.

Report a concern   June 8, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

friendliness

Report a concern   June 8, 2021 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very courteous and took care of my issues. Great job !!

Report a concern   June 8, 2021 — Rated 10 out of 10 by Krista Chappell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service managers are always knowledgeable and thorough when discussing service procedures and costs.

Report a concern   June 7, 2021 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous staff, work completed promptly and correctly. Jennifer was very courteous and helpful.

Report a concern   June 7, 2021 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and courteous service staff

Report a concern   June 7, 2021 — Rated 10 out of 10 by Anna Ross Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff in Service is AWESOME. Always kind and helpful, always willing to hear my worries out, and listen to me - then recommend some reasonable services.

Report a concern   June 5, 2021 — Rated 10 out of 10 by S.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The customer service was outstanding! I usually dread dealing with car dealerships and it has always in the past been a painful experience, This was not the case and I would recommend this dealership to EVERYONE! The attention they gave us and they made sure we were fully aware of all the features of our car and even called us after a few days to see if we had any additional questions.

Report a concern   June 5, 2021 — Rated 10 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always great

Report a concern   June 4, 2021 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very informed sales staff

Report a concern   June 4, 2021 — Rated 10 out of 10 by B.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Made a stressful process simple. Sales associates were very flexible and not pushy. Offered more on trade in than most other dealerships I visited

Report a concern   June 3, 2021 — Rated 10 out of 10 by John Simson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

good maintenance service on my 2018 Nissan Rogue SL - oil change, tire rotation, and multi-point inspection

Report a concern   June 2, 2021 — Rated 10 out of 10 by R.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a great experience as usual. Thanks Don Franklin!

Report a concern   June 2, 2021 — Rated 10 out of 10 by Misty Thompson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your people;) Ron ALWAYS goes out of his way to make sure I am well taken care of and my need has been heard. SUPER Guy of integrity inside and out!

Report a concern   May 31, 2021 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I didn’t have to wait on my car very long.

Report a concern   May 29, 2021 — Rated 10 out of 10 by Veronica Boller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Amazing customer service and trustworthy associates!

Report a concern   May 28, 2021 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Reliability of the product, kindness and knowledge of employees.

Report a concern   May 28, 2021 — Rated 10 out of 10 by R.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Yeah I like the way you follow up and stay in touch with your customers see how they doing and let us know when we going to when we got service for our car

Report a concern   May 28, 2021 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great job quick oil change, you lay out what needs to be done very easily, and answer all my questions.

Report a concern   May 28, 2021 — Rated 9 out of 10 by Naofumi Amioka Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Friendly, and kind

Report a concern   May 27, 2021 — Rated 10 out of 10 by Bridgett Townsend Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Jennifer Belcher our salesperson was awesome!!!


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