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Customer Testimonials
Fast friendly price reasonable
As always the service was excellent
All of my issues were resolved. My car is in tip top shape. They made me feel welcome and that they cared about fixing my car.
Great guys who are fast and friendly.
Quick service and friendly staff, price is way better than going to Valvoline for an oil change.
John Last name removed is what we like best
Got my car in for service quickly and did the job fast.
Friendly staff not trying to push services I don't need
When we took our Murano in for service and mentioned there was an intermittent stutter in the transmission, they found we would need a new transmission. A loaner was available so they let us use it until the repairs were complete which took a few days because of parts availability. They were very professional and were concerned that we not be inconvenienced.
Great service at Don Franklin!
Fast and friendly service.
I love My Nissans. They have and are reliable and overall great vehicles.
From the minute we walked in, we were greatly promptly and asked "How can we help you?" We have received great service from John Berry on several vehicle purchases for our business over the past several years so we immediately came to see him when we needed his help on the purchase of a small truck.
Ron Abrahamson and all others in the service department were professional and kind.
Bob Glass in Lexington is awesome!! This process was so smooth and easy with him. I recommend him to everyone.
Bob was really nice and helpful, would highly recommend their service.
Top notch service from beginning to end.
Folks in Service Department (especially Jennifer) are great representatives of Don Franklin Nissan - courteous, pleasant and professional. Waiting area is nice. Nissan is a great automobile.
The service is fast and the staff is efficient
Scheduled service is always on time. Service of my vehicle is very thorough, and I trust my service technician (Jennifer) who always identifies what my vehicle needs now or may need the next time I visit.
Darrell Link
I was early for 1:30, and the service team took me right in for scheduled routine maintenance. One hour Maintenance time, which is good.
Good customer service and work was completed within an hour.
Great friendly and efficient service from John Berry and Hollin
Really nice staff and great product.
Salesperson
You did good.
Friendly staff
It was fast and easy
La atencion y el servicio que ofrecen es de excelente calidad.
We love our new Nissan Murano! Staff goes above and beyond! Great service department as well!😊