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Customer Testimonials
EVERYTHING!!!!!
Great service
Quick service
Prompt, efficient, pleasant service
We like the Rogue, it’s comfort and dependability and the service rep is very personable and appears knowledgeable and thorough
Diagnosed the problem with the car and fixed it promptly.
Great to deal with.
Great service!
Fast friendly service
Ron in Service was amazing. If I could give him an award I would. He was wonderful to work with.
I was looking for a dealership to perform factory maintenance on my 2017 Rogue. I tried Don Franklin. So far I have had 2 visits for regularly scheduled factory maintenance. The reception service adviser is always courteous and the service I have received has been prompt and reasonably priced. So far, very impressed.
Ron and staff are great. Always take good care of my Nissan.
The service person, Ron, was very friendly and super efficient at Don Franklin Nissan in Lexington.
Quick and easy
Derek was super helpful with the issue I was having. He was always polite and contacted me throughout the process of figuring out what was wrong with my car. I definitely will be coming back for routine service!
Customer service is excellent.
The Service Department has always provided me top notch customer service and my most recent visit is no exception.
Great to do business with
Service department is wonderful, Ron is easy to work with.
We always appreciate their professionalism and efficiency. Everything went according to plan, on time, in and out. Service went well.
Structured and informative.
The service at Don Franklin is excellent.
Service was great. Took my car back at appt time and service was quick
First and foremost, I really like the service I get from Don Franklin Nissan. It is second to none. Secondly, I like my 2018 Nissan Altima.
Thank you to Don Franklin and thank you to all the tech that service my Nissan.
Employees are very friendly and take care of business and do not try to get you to do a service that you don't need.
Everything was quick and my dealer did not try to sell me things that I was not looking for. Awesome job!
Very professional and lean. We’ll ran business.
Staff is very efficient and personable each time I've been.
Hollin is great in service

Great customer service.