- Phone: (859) 263-5020
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Customer Testimonials
good people in both service and parts. scheduling easy. good information sharing. work promptly done and questions answered with guidance provided on probable future maintenance that might need to be done.
Adam was very nice and helpful. I appreciate that you all aren’t pushy like so many car salesmen I dealt with.
Ben, the finance guy kept working until I got the payment I could afford and the car I wanted.
We have purchased Nissan for almost 20 years but are first time buyers from Don Franklins. We really like Nissan products and now we like Don Franklins as our dealership. Your Don Franklin team are great people that made us feel at home. I thanked my daughter for referring us to you.
Thanks again!
Everyone was friendly and helpful. An overall great experience.
Fast, friendly, and fast
It was a great experience would recommend this dealership to anyone!
Service invites input as to what your vehicle might need outside of tire rotation and oil change. They seem to really care not only about your vehicle but the comfort of the owner while service happens. They even gave my Lola (my Murano’s name) a bath!!
Great used car deal
I have had my car for several years. I like the quick pick up esp for getting on
the interstate. The service department has always been dependable and honest.
I appreciate that very much. So far, my car has held up well.
The services are awesome and efficient!
Excellent sales people and easy to work with I highly recommend this dealership!
The Parts Department is always friendly, stocked with the parts I need. The Service Department has accommodated my request for a same-day service appointment.
Easy to schedule online, quick service, & affordable!
I always have a great experience from the service at this dealership.
The staff and selection of vehicles never disappoint. I have been pleased with all my vehicle purchases. Our sales person, Jennifer was exceptional!
Very prgessional
It was a great buying experience
I’ve learned to trust Nissan! The service is always fast and professional.
N/A
Efficient, informative of what’s done and cost
Smooth and polite service. Explanation of my car was thorough. All questions answered.
This is our 4th Nissan. All have been reliable vehicles. Service has been timely, efficient, and professional. I have had nothing but good experiences with Don Franklin.
Absolutely the best car dealership that I have ever dealt with. MJ Carpenter at the Lexington Nissan Lot was outstanding and very professional
The check was honest and care about my car and my safety trying to get my service within budget, i will definitely come back.
Tanner Flynn was excellent
Very well trained staff who are very friendly.
The service representative was very nice and helpful.
He was on top of the service and very efficient.
I would have been back if the service Manager that took over when Don Franklin bought the dealership was as polite.
He told me you would not own up to any agreement that was made when I brought the car NEW.
Therefore I never came back!!!
Jennifer Belcher helped me through the car buying process and she was excellent!
I had lots of questions, buying the car from out of state and not being able to see it until the final purchase, and she was so patient.
Love the Nissan inventory & knowledgeable salesperson