Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 24, 2022 — Rated 10 out of 10 by T.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin is the best dealership I have worked with, they are all nice and easy to work with. I live 2 hours away and I will always use Don Franklin to purchase my vehicles.

Report a concern   April 24, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was courteous and easy to work with. I never felt any pressure in the buying process.

Report a concern   April 24, 2022 — Rated 10 out of 10 by G.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

fast, friendly and knowledgeable .

Report a concern   April 22, 2022 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron is the best because of his professional experience and consistently putting the needs of the customer first. I've been a customer since 2016 and I am planning to bring my car to Nissan service for many years.

Report a concern   April 22, 2022 — Rated 10 out of 10 by Robert Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and service is fast!

Report a concern   April 21, 2022 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous service.

Report a concern   April 21, 2022 — Rated 10 out of 10 by V.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous team leader, on time appointments and music in the waiting room.

Report a concern   April 20, 2022 — Rated 10 out of 10 by Helen Gabriel Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First visit after moving to Lexington. Nice, professional and definitely recommend.

Report a concern   April 20, 2022 — Rated 10 out of 10 by C.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In & out in less than hour. Glad to see my service advisor was still there. Waited on me the last time I was there. Says a lot about a company that is able to keep employees. Hollin is top notch!

Report a concern   April 20, 2022 — Rated 10 out of 10 by Christopher Shepard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and courteous staff. Picked me up from the airport when I arrived to do the paperwork and pick up the car. That's customer service!

Report a concern   April 20, 2022 — Rated 9 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service technicians were very helpful and courteous.

Report a concern   April 19, 2022 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very well organized. Very satisfied with my services! I had no issues what so ever

Report a concern   April 19, 2022 — Rated 10 out of 10 by N.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the service dept especially Jennifer..she's the best!

Report a concern   April 19, 2022 — Rated 10 out of 10 by John Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the convenience of setting up appointments on-line, the welcoming people when you drop off, the care and courteousness of the service managers, and the professionalism of the work done.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Lisa Yates Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The workers are very nice

Report a concern   April 18, 2022 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone at Don Franklin is so nice and great to work with, professional and prompt

Report a concern   April 18, 2022 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the quality of people who you have hired to represent you through outstanding customer service.

Report a concern   April 18, 2022 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service department was very friendly and was informative but not pushy.

Report a concern   April 18, 2022 — Rated 10 out of 10 by Cheyenne Madden Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service and updates provided throughout.

Report a concern   April 16, 2022 — Rated 10 out of 10 by H.D.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very professional clean and quick service

Report a concern   April 16, 2022 — Rated 10 out of 10 by E.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   April 14, 2022 — Rated 10 out of 10 by Serita Johnson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very pleased with all the customer service and attention to every detail during the purchase of my new 2022 nissan pathfinder!! You all are awesome!!!

Report a concern   April 14, 2022 — Rated 10 out of 10 by Juan Cruz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love the services and if I had a questions they answer me right there. Thank you Don Franklin

Report a concern   April 13, 2022 — Rated 10 out of 10 by John Wolff Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your people are people-people and it's a pleasure to work with them because they take your best interest seriously.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Y.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No comments

Report a concern   April 13, 2022 — Rated 10 out of 10 by W.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good timing. Ready within the timeframe given.

Report a concern   April 13, 2022 — Rated 10 out of 10 by Chara Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was friendly and well mannered! The service team was fast and efficient! You can’t beat them!

Report a concern   April 13, 2022 — Rated 10 out of 10 by Tracy Sawyer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The most friendly helpful people to deal with.

Report a concern   April 13, 2022 — Rated 9 out of 10 by E.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I like the Honda, Mark the salesman and Chris the manager. good place to read a bit while you wait. well greeted. I've only bought 2 cars in the last 20 years. One was a 2004 honda at Don Franklin. Now, I've bought a 2nd one

Report a concern   April 13, 2022 — Rated 10 out of 10 by Kenneth Stephens Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I appreciated the fact that everyone was knowledgeable. They took time to make sure that I was comfortable with all the related technology and even went so far as to insist that I call them if I have any questions or issues.


Privacy Policy