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Customer Testimonials
Everyone was courteous and easy to work with. I never felt any pressure in the buying process.
fast, friendly and knowledgeable .
Ron is the best because of his professional experience and consistently putting the needs of the customer first. I've been a customer since 2016 and I am planning to bring my car to Nissan service for many years.
Everyone is friendly and service is fast!
Professional, courteous service.
Courteous team leader, on time appointments and music in the waiting room.
First visit after moving to Lexington. Nice, professional and definitely recommend.
In & out in less than hour. Glad to see my service advisor was still there. Waited on me the last time I was there. Says a lot about a company that is able to keep employees. Hollin is top notch!
Very professional and courteous staff. Picked me up from the airport when I arrived to do the paperwork and pick up the car. That's customer service!
The service technicians were very helpful and courteous.
Very well organized. Very satisfied with my services! I had no issues what so ever
I love the service dept especially Jennifer..she's the best!
I like the convenience of setting up appointments on-line, the welcoming people when you drop off, the care and courteousness of the service managers, and the professionalism of the work done.
The workers are very nice
Everyone at Don Franklin is so nice and great to work with, professional and prompt
I appreciate the quality of people who you have hired to represent you through outstanding customer service.
Service department was very friendly and was informative but not pushy.
Prompt service and updates provided throughout.
very professional clean and quick service
Excellent service
Very pleased with all the customer service and attention to every detail during the purchase of my new 2022 nissan pathfinder!! You all are awesome!!!
I love the services and if I had a questions they answer me right there. Thank you Don Franklin
Your people are people-people and it's a pleasure to work with them because they take your best interest seriously.
No comments
Very good timing. Ready within the timeframe given.
Everyone was friendly and well mannered! The service team was fast and efficient! You can’t beat them!
The most friendly helpful people to deal with.
I like the Honda, Mark the salesman and Chris the manager. good place to read a bit while you wait. well greeted. I've only bought 2 cars in the last 20 years. One was a 2004 honda at Don Franklin. Now, I've bought a 2nd one
I appreciated the fact that everyone was knowledgeable. They took time to make sure that I was comfortable with all the related technology and even went so far as to insist that I call them if I have any questions or issues.

Don Franklin is the best dealership I have worked with, they are all nice and easy to work with. I live 2 hours away and I will always use Don Franklin to purchase my vehicles.