- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
Quick and courteous!
Customer Service Reps are very friendly & knowledgeable, comfortable area for waiting and always pleased with service outcome.
How friendly and accommodating Jennifer and the whole team are! I love how quickly they work me in and no judgement when I don’t get the add on’s. Always explaining things throughly.
Allen in the service department is amazing!
The staff and products.
Service is always done correctly and I never have to return because something isn’t right. Very friendly staff that makes you feel like you are the number one customer.
Location is very convenient as.I live in Fayette County. Access roads also convenient. Your car lots are BIG and it’s.easy to get “lost”. You would benefit from BETTER SiGNAGE.
Love the dealership. Great variety and really like nissans.
Service so far has been good. I have yet to see the SUV that I have asked to possibly trade for. So I am not able to give a feedback at this time.
Jason was the best! Low key, knowledgeable, and made me feel comfortable.
None
Special Financing. Also Ben and his coworker were extremely accommodating and tried hard for the sale without ever coming across as pushy. Truth is, we wanted a hybrid and that doesn’t exist in the genesis suv fleet; however, when the palisade hybrid goes to zero (or close) percent financing, Ben oughta reach back out and sell us a car. Thank you
Very professional and accurate timing.
I appreciate working with the same service rep each time, which is Jennifer. She knows me and my vehicle and I believe we have developed a trusted relationship.
Staff is helpful and professional. The prices are also comparable and the mechanics do excellent work !
Quick perfect service. Jennifer did great
Great Service from Jennifer and the whole crew.
The customer service staff members were
wonderful, and the battery replacement was done in a timely manner.
Convenience!
Customer service.
Reliability, profesdionalism
Timely service. Comfortable waiting area. Pretty easy to set up appointment.
Do not have any problems with the friendly service that I get.
Always great service from their excellent staff.
All staff are very helpful. MJ has sold us our last 2 vehicles.
Everyone is friendly and professional.
Thank you, Ron always 5 star service!!
Jennifer always answers my questions and concerns
She lets me know what to expect at my next service time.
Always friendly customer service.
Attention to personal service.
Nice shop, nice staff. Very happy,
All staff were very helpful with my purchase of the Toyota Grand Highlander and helped me get through my purchase quickly. MJ was a great salesman and I recommend him to anyone looking to make a purchase with Don Franklin Auto Group.