- Phone: (859) 263-5020
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Customer Testimonials
You take care of service of the vehicle and don’t try to sell a lot of other non-needed items
The service department has always been great and very quick for us.
Professional, courteous & very helpful answering questions.
On time, including an unexpected need for an air filter change at a good price
The service team is always friendly and cares about customers auto needs and take their time making sure things are right thank u don franklin Joshua was very nice and informative
the service was good only issue is i immediately started getting text messages from auto sales about my 2019 Nissan so i feel my information was shared
Good service and service advisor
Very thorough and kind staff. ! Service done correctly and timely.
The friendly service.
I like the details the process that you guys do it’s just AWESOME!!
I think your hospitality is good but your prices are high.
Friendly and helpful
Chris in service is great to work with. He is always so pleasant and works to make sure to keep me posted on how my vehicle does in service. He is a huge asset to Don Franklin!
MJ was wonderful. Low pressure sales representative who immediately earned our trust. I dreaded looking at cars thinking an obnoxious sales person would follow and pepper us with questions. MJ showed me what I liked, answered my questions and made us feel good about the trade-in and subsequent purchase of a new vehicle.
Its friendly. Jennifer was very helpful and patient with me.
Good service
We bought a 2023 Rogue and loved it, brought it in for oil change, no intention of buying a new vehicle but drove out with a 2026 Pathfinder. Absolutely love your vehicles!!
Our salesman was Ransom Griffrey and Ben, the manager, they were so awesome!!
You take time to explain things. Able to get in when needed.
You done what needed to be done in a timely manner
Very easy to deal with, no issues what’s so ever
Timely and reliable
Nissan Service department has been as good as it gets!.Always professional and Jennifer Dailey been such a joy..Always goes out of way to do what I ask..I am One of those people that go overboard taking care of my vehicles.I would highly recommend them and prices reasonable.
Service and professionalism. T he staff and especially Jennifer got out of their way to explain services etc.
Honest about my services so far.
The staff was friendly. The waiting area was nice and clean. They even washed my car which I was not expecting.
The service department is very personable and knowledgeable.
Service writer very helpful
Great customer service, reasonable price.
Ron was awesome. He really helped us get our car fixed and running smoothly. I would define recommend Ron Franklin Nissan.
They are good