Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 14, 2026 — Rated 10 out of 10 by Garrett Denniston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan products since I own a Nissan and friendly service!
Report a concern   May 14, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees
Report a concern   May 14, 2026 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Original Nissan parts. Good service:
Report a concern   May 14, 2026 — Rated 10 out of 10 by Patricia Waggener Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service appointment was performed in a timely manner. The various factors of the service were explained to me by the Service Representative.

Thank you.

Report a concern   May 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always wonderful to deal with!
Report a concern   May 13, 2026 — Rated 10 out of 10 by S.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast friendly and efficient!
Report a concern   May 13, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All went well!!Thank you!!
Report a concern   May 13, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people that don't try to constantly upsell me.
Report a concern   May 13, 2026 — Rated 10 out of 10 by Wanda Malais Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service!
Report a concern   May 13, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Selection of vehicles

Report a concern   May 12, 2026 — Rated 10 out of 10 by Russell Gorham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is top notch, people are super friendly and helpful.
Report a concern   May 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service, friendly staff.
Report a concern   May 12, 2026 — Rated 10 out of 10 by Anthony Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We receive Red Carpet service and are treated like family any time we are there. We wouldn't trust anyone but Don Franklin service to touch our vehicles.

Report a concern   May 12, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service
Report a concern   May 11, 2026 — Rated 10 out of 10 by Lawanna Treadway Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The personal treatment we receive is the best every time we've come in for service for nearly 20 years.

Report a concern   May 11, 2026 — Rated 10 out of 10 by W.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in the Don Franklin Nissan Service department is always pleasant to work with. The team gets me in and out. They are thorough with their inspections and I trust them with their recommendations.

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fair deals
Report a concern   May 11, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service- professional, courteous, fast and thorough.
Report a concern   May 11, 2026 — Rated 10 out of 10 by Carol Prather Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, friendly, knowledgeable, thorough, and very attentive personalized service! Jennifer Dailey Pendygraft and her team are the best!

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.O.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They explain what is wrong with your vehicle and explained the price also. Very friendly and pleasant to deal with.
Report a concern   May 11, 2026 — Rated 10 out of 10 by Lisa Catlett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always had a good experience with Don Franklin Nissan Service. Work done timely and the staff are friendly and helpful.
Report a concern   May 11, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is great and very helpful and knowledgeable.

Report a concern   May 11, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous, knowledgeable and the time estimate was spot on. All things that are easy and much appreciated!!
Report a concern   May 11, 2026 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient , friendly , efficient

Report a concern   May 11, 2026 — Rated 9 out of 10 by Caleb Seiler Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very nice and great customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by Cleveland Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointments, by phone or online. The Service Advisors are courteous and professional and gives updates during the appointment. Nice waiting area!
Report a concern   May 11, 2026 — Rated 9 out of 10 by Victor Orlov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was so excellent that we decided our next vehicle will have to be purchased from this dealership. Everything from the service advisor to the cleanliness of the building to amenities to the quality and speed of work was exceptional.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Eric Hobson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff and quick service.

Report a concern   May 7, 2026 — Rated 9 out of 10 by Amanda Hutchinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service. They check everything out and make sure my vehicle is in top running condition. They do not charge for extra things I do not need.


Privacy Policy