- Phone: 270-384-3016
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Customer Testimonials
Always very friendly and knowledgeable
Very nice workers and fast service Ty
Fair price great job
Very thorough
Very friendly and helpful. Also no pressure.
Friendly and professional
I just like Ford and Ford people I've always had great service great product very pleased from Don Franklin's Ford
We loved that it was such a friendly environment and everyone we encountered seemed genuinely happy we were there. Our salesman Ross was honest and never made us feel pressured to buy. Great experience!
Friendly and not pushy .
Very friendly staff to work with!!
Top notch!!!! Excellent Customer Service!!!! Curt, Chad and Ed are the best!! Thay are very knowledgeable and always take the time to answer any questions you may have. The new Don Franklin site in Columbia is really nice. Highly recommend.
The people are very nice. I don’t like the way you pull into the service area. It’s not very easy to see what you need to do. After you learn to pull into the bay it’s ok.
Ross is a great salesman and lance wade is a pleasure to deal with
Service is great, people are very friendly.
They get it fixed
Curtis at service desk is awesome to work with
ford dealer. I have a ford product.
Friendly and had answers to every questions!
Timely matter you got me in and the thorough job you all always do!
The people are very friendly nice and do all they can to help.
F150!!!
Service is polite and get you in quickly.
Honest, no pressure sales. Quality vehicles. Great offers on warranty
Great service!
Professional, caring personnel.
The guys in Columbia Ky always gets me in so fast when I call to schedule an oil change, we love these guys .
I like ford trucks but I drive a dodge
Quick service. Had a 2 o'clock appointment and work was started at 2. Can't ask for more than that.
They communicated very well on the repairs

Columbia Ky. Service people have been very nice, They have gotten the recalls done , may take awhile, but I got a nice rental and they were very courteous. They care