Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 14, 2026 — Rated 10 out of 10 by Otha Stearman Don Franklin Ford - Service
What do you like about our products and services?

Use every time

Report a concern   September 12, 2026 — Rated 9 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 11, 2026 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Cody Burkhart did an excellent job.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Steve Hartfield Don Franklin Ford - Service
What do you like about our products and services?

They are quick to get you taken care of

Report a concern   September 11, 2026 — Rated 10 out of 10 by Eric Spanding Don Franklin Ford - Service
What do you like about our products and services?

Quick easy an friendly

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.K. Don Franklin Ford - Service
What do you like about our products and services?

Every thing so far has been good

Report a concern   September 10, 2026 — Rated 10 out of 10 by Timothy Coffey Don Franklin Ford - Service
What do you like about our products and services?

Nice family business

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

That we very nice and did a great job on my suv

Report a concern   September 9, 2026 — Rated 10 out of 10 by Shannon Hamlett Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was nice with no pushing to purchase.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Juanita Pendygraft Don Franklin Ford - Service
What do you like about our products and services?

We love your new building and the great service we received Tuesday! Especially we really like Chad Myers! He is such a friendly and helpful guy!

Report a concern   September 9, 2026 — Rated 10 out of 10 by L.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendliness and quick response of the salesman. Gauge Key

Report a concern   September 9, 2026 — Rated 10 out of 10 by R.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff were friendly, knowledgeable and truthful during the process. Straight to business and professional.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Christopher Hoosier Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Unmatched customer service before and after the sale.

Report a concern   September 7, 2026 — Rated 10 out of 10 by Tammy Werner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was awesome.

Report a concern   September 6, 2026 — Rated 10 out of 10 by M.M. Don Franklin Ford - Service
What do you like about our products and services?

in and out service, done quickly,

Report a concern   September 1, 2026 — Rated 10 out of 10 by Kimberly Doades Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendy service

Report a concern   September 1, 2026 — Rated 10 out of 10 by P.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly sales people. Very helpful in finding vehicles you are looking for.

Report a concern   August 31, 2026 — Rated 10 out of 10 by Harry Canady Don Franklin Ford - Service
What do you like about our products and services?

There where very professional and courteous they got me in out quick i like that people there where very friendly Very nice waiting room i was very pleased with my Truck being serviced there would i go back absolutely

Report a concern   August 31, 2026 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Service is good. They always explain what need to be done to your car etc

Report a concern   August 29, 2026 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

Fair price and pick up option for services

Report a concern   August 29, 2026 — Rated 10 out of 10 by P.P. Don Franklin Ford - Service
What do you like about our products and services?

Everyone was very friendly

Report a concern   August 29, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly employees and good service

Report a concern   August 29, 2026 — Rated 10 out of 10 by V.M. Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly service what more could you ask for

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and knowledgeable customer service representatives, easy check-in, top-notch service.

Report a concern   August 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly

Report a concern   August 27, 2026 — Rated 10 out of 10 by Pam Coffey Don Franklin Ford - Service
What do you like about our products and services?

Chad was great, in the service department.
He was efficient and very knowledgeable about the tires that I wanted to buy.
He showed me the options and let me decide what I wanted to do, no pressure!
He ordered the tires on Monday, they came in Tuesday morning, and by 3:00 Tuesday afternoon I was on the road with new tires.
I was extremely happy!
I am going to recommend Don Franklin to all of my friends.

Report a concern   August 25, 2026 — Rated 10 out of 10 by B.M. Don Franklin Ford - Service
What do you like about our products and services?

Everything we drove from Burkesville service wayyyy better staff more way more friendly

Report a concern   August 25, 2026 — Rated 9 out of 10 by W.O. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and complete service. Reasonable prices.

Report a concern   August 25, 2026 — Rated 9 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Friendliness

Report a concern   August 25, 2026 — Rated 10 out of 10 by Kevin Atwood Don Franklin Ford - Service
What do you like about our products and services?

Professional and friendly


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