Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.M. Don Franklin Ford - Service
What do you like about our products and services?

People very nice and professional and great work

Report a concern   February 20, 2026 — Rated 10 out of 10 by B.L. Don Franklin Ford - Service
What do you like about our products and services?

Quick friendly, nice waiting area

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Like the professionalism and feeling that I can trust that you do what you say as repairing and replacing parts. Thank you.

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Easy process

Report a concern   February 19, 2026 — Rated 10 out of 10 by J.E. Don Franklin Ford - Service
What do you like about our products and services?

Efficient service and friendly employees

Report a concern   February 18, 2026 — Rated 10 out of 10 by Michael Clements Don Franklin Ford - Service
What do you like about our products and services?

Always quick professional service

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The person I talked to on the phone was very helpful and courteous with the questions I had

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Trust Ford

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.J. Don Franklin Ford - Service
What do you like about our products and services?

Local service. Most associates very friendly and courteous. One particular associate noticed I had waited a long time and got me a vehicle to drive to get a bite to eat for lunch while I was waiting.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Paula Phelps Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendly people make this dealership the best. Adam and Lance were the best.

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was a great salesman and very easy to work with.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Greg Farmer Don Franklin Ford - Service
What do you like about our products and services?

Great service very nice people

Report a concern   February 18, 2026 — Rated 10 out of 10 by Darian Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great inventory and sales service was very professional.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was extremely helpful and to the point. Willing to do what he could to find a vehicle we were interested in.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Carl Peters Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tommy was great to work with.

Report a concern   February 17, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

👍

Report a concern   February 17, 2026 — Rated 10 out of 10 by Johnathon Rice Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very professional and quick!

Report a concern   February 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was great told everything we needed. your team was friendly

Report a concern   February 15, 2026 — Rated 10 out of 10 by Makessa Burton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was great to work with and the finance team was easy to work with as well!

Report a concern   February 15, 2026 — Rated 10 out of 10 by Shawn Israel Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Hi I like new cars and the guy is great

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Spalding Don Franklin Ford - Service
What do you like about our products and services?

Nice, fast, explained thing's to you, great people,been with you guy's for 30 plus year's.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Hancock Don Franklin Ford - Service
What do you like about our products and services?

Great work and very accommodating to my schedule.

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Excellent customer care.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jason Coffey Don Franklin Ford - Service
What do you like about our products and services?

The Columbia location was great. They got me in and out quick and the guy was very nice.

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

The new building is nice.

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.K. Don Franklin Ford - Service
What do you like about our products and services?

No waiting for service

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

your sales team is wonderful

Report a concern   February 13, 2026 — Rated 10 out of 10 by John Sprouse Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Variety and flexibility in make and model of vehicle.
No pressure on buyer. Low key sales approach.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Michael Lee Don Franklin Ford - Service
What do you like about our products and services?

Honest and dependable

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.P.R. Don Franklin Ford - Service
What do you like about our products and services?

Great customer service! They got me in right away, even though I called the same day. Fast service. Everybody was professional. Everybody was smiling! All my questions were answered about my upcoming maintenance on my vehicle. I will definitely keep coming back to this location.


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