- Phone: 270-384-3016
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Customer Testimonials
Convenient and simple process
Everyone is so nice!!
The Columbia ford was no hassle laid back
I love my Explorer. The service I receive on service is great. I highly recommend Don Franklin!
Everyone is so nice and friendly and really want to help you with whatever you need.
The time of service was good and everything was explained to me
Entire service was eu
Very dependable
It’s not a Chevrolet or a Dodge
Lance Wade and the Don Franklin team are the best!
You stand behind your cars!!!!
Understanding my issues, explanation of service options, emphasis on providing good customer care.
Your service was amazing. I say this because our salesman was right on top of everything!!! I do got to say the service was the best and I would recommend Don Franklin!!!
Good service always very clean place to be in
We had a great experience at Don Franklin in Columbia. Cody really made the whole process great. We will definitely come back the next time we need a car.
Great service and on time.
I’m appreciative that you will do pickup
Service is
Prompt and the facility is top notch . The service team has always been accommodating and professional.
Love the new dealership in Columbia! Very professional! I took my car in to be serviced and was in and out in 30 minutes. They have a wonderful waiting area and provided a lot of information pertaining to my vehicles current status.
The competency of the staff and the way they keep you informed while working on the vehicle.
Professional without being pushy. Gave a very fair price on the two vehicles I’ve purchased this year. Showrooms and overall sites were clean. They have followed up after the sale to make sure I was happy.
Prompt
Friendly people.
Great service.
Knowledgeable staff.
Willingly to work one on one to help customers.
Fast and friendly
No complaints. Friendly and helpful.
The service is great
The best people to deal with
I liked how friendly the guys were at Don Franklin. It cost around $60 for an oil change. I was getting the works but they was nice enough to call and tell me it wouldn’t do any good because my tires was bad. I recommend their service.
Friendly full service dealership.
Highly recommend Don Franklin Ford! They provide top tier service which always leaves me with a great experience! The staff are welcoming and friendly. After my oil change, my car was taken to detail and it looked amazing! Appreciate them all!!