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Customer Testimonials
The direct discussion.
Close to home. Friendly and efficient service
Nice new building quick response in and out quick
We are very pleased with our service from Don Franklin Ford In Columbia KY
It’s a Ford
The whole car buying experience was amazing!
The staff was very helpful and they got me right in to due service on my vehicle.
The salesperson was very helpful and gave us time to make a decision about what we wanted to do without trying to pressure us into something we wouldn't be satisfied with.
We are enjoying the Equinox that we purchased.
I like the Ford line. Your service department has been great.
Wide variety of vehicles
You being able to diagnose the issue in such a timely manner.
Jackie is awesome! I haven’t seen the product yet, but I believe it will be perfect! Prices are the best around.
We are Ford people and have had many Ford vehicles between the 2 of us over the years. Few problems, great service, wonderful people to work with.
I feel my vehicle is definitely in the hands of professionals
Well priced and the sales team is very helpful and willing to assist to the best of their ability. Specifically Jordan Mann, went above and beyond with helping and making a deal happen. Also the owners are amazing people and will absolutely do anything to help accommodate families to the best of their abilities.
Great selection and awesome service
Best Ford dealership in USA Drive 1,000 miles to buy our Explorer
They are very nice
Easy to schedule service and the service was done fairly quickly.
Friendly and fast!
Everyone we have worked with at Don Franklin has been top notch and a pleasure to work with. Thank you for making us feel good about our car/ truck buying experiences!
Salesman was extremely helpful. Came in on his day off to help us locate the vehicle we were looking for. He moved several options from other lots and was patient as we made a decision. We are grateful for the help we received from Dominque.
I Highly recommend Don Franklin Ford, I can get an appointment the same day or next day or what ever is Convenient for me, The people working at the service bay are very friendly,
The service is very Professional. I have been having my service done at Don Franklin Ford for 2 years now and never had any problems or concerns and I will continue with all my service needs with Don Franklin ford.
Jackie was awesome to deal with! Very helpful and knowledgeable. Great experience 😊
The sales and service are an amazing team!
It is easy to schedule an appointment for a service including an oil change. Everyone is very friendly!!
Ross always makes every vehicle buying process seamless and just friendly to work with. Will definitely be reaching out to Ross again whenever we decide to buy another vehicle.
The way they get me how nice there are Chad was great help
Built ford tough! The whole place is great from sales all the way to service won’t buy another car from any other place
Close to home