Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly, knowledgeable sales associates

Report a concern   November 6, 2026 — Rated 10 out of 10 by B.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Services and product have always satisfied

Report a concern   November 4, 2026 — Rated 10 out of 10 by Jeffrey Neeley Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   November 4, 2026 — Rated 10 out of 10 by Edward Campbell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I would highly recommend Jackie i was going to buy a truck from her and changed my mind remodeling a house when I get done i will talk to her even if i see one at your other dealership i will have her to bring it there she was very helpful and nice good sale person Eddie Campbell

Report a concern   November 4, 2026 — Rated 10 out of 10 by Kristy Napier Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam and Don Franklin have been amazing and will remain our go to for vehicle purchases! They’ve been great to our family.

Report a concern   November 4, 2026 — Rated 10 out of 10 by G.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

We had a Nissan Pathfinder and had really good luck with it so we wanted another one. Our sales rep was very professional and knowledgeable.

Report a concern   November 4, 2026 — Rated 10 out of 10 by W.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good sales staff

Report a concern   November 1, 2026 — Rated 10 out of 10 by Gloria Harrison Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Not pressure buying just good honest Dealership. I drive a 1,000 miles One way to buy from them. My Salesman Adam is the Best.

Report a concern   November 1, 2026 — Rated 10 out of 10 by Melody Mudd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Austin Cundiff was the salesman who served me at Don Franklin Columbia. He was professional, proficient, knowledgeable and accommodating during the visit at the dealership. All staff were very professional , friendly and encouraging. Please thank Austin and the whole staff for a very good experience. Love my purchase!

Melody

Report a concern   October 30, 2026 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

friendly and fast service

Report a concern   October 29, 2026 — Rated 10 out of 10 by B.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very fast service and no waiting

Report a concern   October 28, 2026 — Rated 10 out of 10 by Lacey Kerr Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best. I’ve bought a few trucks from him and he is great to work with finding what I want/need. He also helps organize routine maintenance and it makes my life so much easier. Will always use Ross and Don Franklin.

Report a concern   October 24, 2026 — Rated 10 out of 10 by Missy Garmon Don Franklin Ford - Service
What do you like about our products and services?

I like that I can cell Dan and ask him any questions about my vehicles and he always listens and takes care of me

Report a concern   October 23, 2026 — Rated 10 out of 10 by Gregory Slinker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I luv my truck and I was just thinking about a newer one. Your sales guy was excellent and very nice.

Report a concern   October 23, 2026 — Rated 10 out of 10 by N.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy

Report a concern   October 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Ford - Service
What do you like about our products and services?

Haven’t utilized them yet

Report a concern   October 22, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Good service nice people Larry helps me a lot

Report a concern   October 22, 2026 — Rated 10 out of 10 by A.F. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is friendly and the service is great ! I would definitely recommend them to others!

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Good Seevice an Friendly

Report a concern   October 21, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

The friendly workers are the best

Report a concern   October 21, 2026 — Rated 10 out of 10 by Charles Wisdom Don Franklin Ford - Service
What do you like about our products and services?

Easy to make appointments and get in and out in a very reasonable time.

Report a concern   October 21, 2026 — Rated 10 out of 10 by William Baker Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is friendly and will help you out if they can. Prices can be higher than expected, but they definitely let you know the price upfront. I miss the free car wash with service. But anyone I have had interaction with since I was 16 has always been nice. I’m 45 so it definitely shows what being friendly and kind can do.

Report a concern   October 21, 2026 — Rated 9 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Convenience and availability

Report a concern   October 21, 2026 — Rated 10 out of 10 by Allison Zirkelbach Don Franklin Ford - Service
What do you like about our products and services?

Easy to work with. Called - made my appointment the same week- afternoon car was ready.

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is so nice and he was so easy to work with.

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Treated well at drop off & during pick up

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.J. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and helpful. I would recommend you to family and friends which l have already done.

Report a concern   October 16, 2026 — Rated 10 out of 10 by W.D. Don Franklin Ford - Service
What do you like about our products and services?

My weight wasn’t very long at all and I appreciated that

Report a concern   October 16, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection of vehicles, great service, friendly staff

Report a concern   October 15, 2026 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly and professional service


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