Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 3, 2026 — Rated 10 out of 10 by K.H. Don Franklin Ford - Service
What do you like about our products and services?

Professionalism

Report a concern   October 1, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Professional staff

Report a concern   September 30, 2026 — Rated 10 out of 10 by Rowen Whittenberg Don Franklin Ford - Service
What do you like about our products and services?

Friendly informative staff.

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy

Report a concern   September 30, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

Good people!!

Report a concern   September 30, 2026 — Rated 9 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and knowledgeable service department representatives. Great sales staff!

Report a concern   September 30, 2026 — Rated 10 out of 10 by Jackie Stilts Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service

Report a concern   September 29, 2026 — Rated 10 out of 10 by C.E. Don Franklin Ford - Service
What do you like about our products and services?

The service was fast and the people were friendly and helpful.

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

The folks at Columbia Ky were very helpful and were able to get me in for service at my convenience. The staff members were friendly.

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I trust them.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Vicki Zigenfuss Don Franklin Ford - Service
What do you like about our products and services?

Every time I bring my car in for an oil change, I am reminded about what Service is coming up. Whether or not my tires need to be rotated. How my brakes are doing. And all my fluids are topped off. I really appreciate the care and concern of the Don Franklin team.

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Super friendly, prices are great. They do whatever it takes to make you happy with your purchase.

Report a concern   September 27, 2026 — Rated 10 out of 10 by Michael Shirley Don Franklin Ford - Service
What do you like about our products and services?

Great service, dependable and they stand behind what they sell.

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.N. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and professional with services

Report a concern   September 26, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

The convenience & quickness of service.

Report a concern   September 26, 2026 — Rated 9 out of 10 by V.J. Don Franklin Ford - Service
What do you like about our products and services?

Friendly parts service. Quick response. Fixed car quickly.

Report a concern   September 26, 2026 — Rated 10 out of 10 by R.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I grew up in a Ford family. Most vehicles I have owned were Fords

Report a concern   September 25, 2026 — Rated 10 out of 10 by Danny Moore Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honesty goes a long way with me

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.D. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and informative on service clean and good flowing business

Report a concern   September 24, 2026 — Rated 10 out of 10 by Sharlotte Craig Don Franklin Ford - Service
What do you like about our products and services?

Great place and great people

Report a concern   September 24, 2026 — Rated 10 out of 10 by J.D. Don Franklin Ford - Service
What do you like about our products and services?

Staff was friendly and waiting room was comfortable.

Report a concern   September 23, 2026 — Rated 10 out of 10 by A.B. Don Franklin Ford - Service
What do you like about our products and services?

Quick sevice

Report a concern   September 23, 2026 — Rated 10 out of 10 by David Chelf Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The sales person at Don Franklin Ford in Columbia, Ky did a great job handling our recent purchase. We have purhased two trucks at that location, and dealing with them has always made buying a new vehicle very easy.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Darrell Overstreet Don Franklin Ford - Service
What do you like about our products and services?

Friendly. Very efficient

Report a concern   September 22, 2026 — Rated 10 out of 10 by Neal Branscum Don Franklin Ford - Service
What do you like about our products and services?

Caring and accommodating staff. Highly recommend Don Franklin Auto Group.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Richard Leblond Don Franklin Ford - Service
What do you like about our products and services?

Great dealership, great prices, great staff.

Report a concern   September 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff are exceptional

Report a concern   September 22, 2026 — Rated 10 out of 10 by Paul Mills Don Franklin Ford - Service
What do you like about our products and services?

Great job and fast

Report a concern   September 22, 2026 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Professional sometimes ok pricy

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

I like that I can get a service appointment on Saturdays. The staff is friendly and very helpful.


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