- Phone: 270-384-3016
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Customer Testimonials
Was very nice and has reasonable prices
My service person
Was great . I do not llive in town
And would have liked a linc that could be connected to my checking account. All of DON Franklin people are polite and helpful
Awesome customer service and the Christian praise music really helps
I like how nice and truthful about their vehicles and their personalities,they stick to their word and very nice to everyone.
Nice facility and helpful and informative staff
Todo, la amabilidad, lo rápido que trabajan.
That you would know if anything is going to happen before and maybe take care of it
You carry a large inventory and I get help with any issues. The salesmen and everyone else have been super!
Good Management and service
Service was done as promised. Small issue at the end but it was remedied quickly .
They did everything right in my eyes. And communicated during the service.
Customer service
Great sales staff and great sales service.
Excellent A+
We went to Columbia Ky for our new truck. We were greeted by Ross and he was so very helpful, kind and respectful. He answered all our questions with patience and understanding. I would recommend him and Don Franklin Ford in Columbia.
The friendly service.
The willingness to work with you to get the vehicle you want at the the payment you want.
Fast, efficient, and always friendly
The service people are friendly and efficient in getting whatever service completed that I need to have done.
Excellent service
I appreciate the professionalism that is shown and the work that they offer. They are friendly and helpful.
The service department is very courteous and are helpful in letting you know what is needed to keep your vehicle compliant with the warranty and I would recommend Franklin Ford in Columbia to anyone
I like you guys back in the shop. They do an excellent job and your service people are on the ball. Also, if it won for Ross, I wouldn’t have bought that truck. Thank you very much.
Don Franklin service was fast and friendly with answering questions about the service process.
The services personnel were very friendly and helpful. Great experience.
Convenience
Not much at this time
Since Inhave. Web trying to purchase a Teala and ca not get a response ae
Honesty, dependability, integrity and attention to detail keep me coming back year after year. The service is second to none.
The professionalism of the employees providing them
So far I've never had a long wait to get scheduled for service and their work has always been very satisfactory. Some DF locations are booking two weeks ahead which is hard for us to do. Thank you for your prompt service.